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The Certified Wound, Ostomy, and Continence Nurse (CWOCN) serves as a clinical expert and consultant in wound, ostomy, and continence care across a network of healthcare facilities. This remote role provides virtual assessment, care planning, staff education, chart review, and quality oversight while collaborating closely with onsite clinical teams.
The CWOCN ensures evidencebased practice, supports regulatory compliance, and promotes optimal patient outcomes through proactive wound management and interdisciplinary communication.

Key Responsibilities

Clinical Consultation & Patient Management

• Provide remote wound, ostomy, and continence assessments via telehealth platforms, EMR review, photographs, and digital communication.
• Develop individualized evidencebased care plans for patients with pressure injuries, surgical wounds, moistureassociated skin damage, ostomies, fistulas, and continence issues based on facility needs
• Review and interpret clinical data (labs, imaging, risk assessments, documentation) to support providers' decision making.
• Collaborate with physicians, NPs, PAs, RNs, case managers, and therapy teams to optimize patient outcomes.
• Participate in care coordination and provide ongoing followup recommendations.

Facility Support & Coordination

• Serve as the primary remote WOC resource for multiple critical access facilities.
• Review facility wound logs, weekly wound reports, and risk matrices to identify trends and prioritize interventions.
• Support facility staff with complex wound case troubleshooting
• Collaborate with leadership to address quality-improvement initiatives.
• Reviewing supply needs and recommendations based on current patient data

Education & Training

• Provide competency sessions, and ongoing education on wound prevention, ostomy care, and best practices for nurses and staff members.
• Mentor onsite wound champions or unit-based nurses to expand local expertise.
• Develop digital training materials, guides, checklists, and reference tools.
•  Review educational needs with facility educators and team leads regularly to advance wound care competencies.

Quality Assurance & Documentation

• Create and support facility protocols and procedures that promote current best practice for wound care.
• Participate in facility wound rounds via video conferencing, reviewing documentation and providing recommendations.
• Monitor progress of highrisk wounds, pressureinjury prevention programs, and skin integrity initiatives.

Telehealth Operations

• Utilize telehealth software, secure messaging, and EMR systems to conduct efficient remote consultations.
• Ensure timely response to consults and wound team needs, and maintain HIPAAcompliant communication across facilities.
• Participate in improving virtual workflows and digital wound-management processes.
• Utilizing Microsoft 365 products to communicate with other members of the Roshal Operations and Wound Care Team

Required Qualifications

• Active RN license in good standing in applicable state(s) (Compact State Licensure Preferred).
• Bachelors of Science in Nursing
• CWCN certification from the Wound, Ostomy, and Continence Nursing Certification Board (WOCNCB) OR WCC Certification from the National Alliance of Wound Care and Ostomy (NAWCO)
• Minimum 5 years of clinical wound care experience;
• Multi-site or consulting experience preferred.
• Experience in utilizing Microsoft 365 Product Line (Sharepoint, Microsoft Teams, etc).
• Experience in utilizing remote wound care technologies preferred
• Effective remote communication required
• Strong understanding of wound staging, product selection, pressure injury prevention, and ostomy management.
• Proficiency with EMRs, telehealth platforms, and remote photo-based wound assessments.
• Excellent communication, critical thinking, and organizational skills across multiple tech platforms.
• Ability to work independently while supporting a large multifacility network.

Preferred Qualifications

• Experience in telehealth, longterm care, Rural health, home health, acute care, or rehabilitation settings.Prior remote consultation or multifacility wound program management.
• Familiarity with pressure-injury quality metrics, regulatory requirements (CMS, Joint Commission), and performance improvement programs.

Work Environment & Schedule

• Remote position with flexible scheduling depending on facility needs. However, at least one day per week is preferred.
• Involves virtual rounds, videobased assessments, and regular communication with facility teams.

Key Competencies

• Clinical expertise in wound, ostomy, and continence care Effective remote communication required
• Teaching and mentoring
• Analytical and documentation skills
• Interdisciplinary collaboration
• Quality improvement focus