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The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is ...

As an RN in our new team, you will be the hub of our care team structure and model of care. You ... Strong experience in remote roles, showcasing proficiency with technology and digital communication ...

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Remote RN Case Manager

Detroit, MI · Remote

$36 - $38/hr

Remote RN Case Manager Location: 100% Remote Duration: 12+ Months ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: 1. Lead the coordination of a regionally ...

The Remote LumiLink Registered Nurse is responsible for professionally answering LumiLink calls for health-related concerns for all contracted providers. This position is responsible for the ...

REMOTE RN - Quality Review

Phoenix, AZ · Remote

$42 - $43.50/hr

Active, unrestricted license as a Registered Nurse (RN) or Licensed Clinical Social Worker (LCSW) * ... Remote or onsite depending on business needs * Must have a secure home office setup if remote

REMOTE Registered Dietitian

Clarion, PA · On-site +1

$27.25 - $36.75/hr

Responsibilities This is a remote, part-time Registered Dietitian position. Candidate must have ... Knowledge of JCAHO Standards. Knowledge of the unique dietary needs of various age groups (child ...

Remote Registered Respiratory Therapist Classification: Part Time Work Structure: Fully Remote ... Work closely with physical therapists and nurse practitioners to ensure a multidisciplinary ...

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Remote Triage Nurse

firsthand Health

Eugene, OR • Remote

Other

Posted 7 days ago


Job description

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is primarily a day-shift role (8 hours/day, 8:30-4:30 PST), with occasional potential for nights or weekends. When not managing acute issues, Triage Nurses focus on care coordination, training, and related administrative tasks.

Responsibilities of a Triage Nurse include:
  • Triage and Escalation: Manage inbound clinical issues from firsthand staff and patients via phone; triage appropriately and escalate emergencies immediately.
  • Collaboration: Work closely with peer mental health workers, social workers, and APPs to address acute issues comprehensively.
  • Coordination: Coordinate care with patients' other providers to ensure seamless health management.
  • Training: Develop and deliver training on basic medical topics for peer mental health workers and social workers.
Triage Nurses should have:
  • Strong triage and prioritization skills, with the ability to rapidly assess and determine the appropriate level of care.
  • Problem-solving expertise with a creative, patient-centered approach.
  • Ability to provide condition-specific patient education and self-management guidance.
  • Adaptability to varying team cultures and processes.
  • Empathy, compassion, and approachability in patient and team interactions.
Required experience includes:
  • Active RN license through a Nurse Licensure Compact (NLC) state and willingness to obtain licensure in non-compact states.
  • Bachelor of Science in Nursing (BSN) or Associates of Nursing (ASN)
  • At least 3 years of Emergency Room (ER) experience 
  • Experience working with populations facing challenges such as serious mental illness, behavioral health conditions, and/or substance use disorders
  • Care management and coordination experience.
Bonus Points for:
  • Psychiatric-Mental Health Nursing Certification (PMH-BC)
  • Washington state RN license