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Remote Rma Jobs in Columbia, SC (NOW HIRING)

Quality Analyst

Sumter, SC · On-site +1

$18 - $32/hr

... flexibility of a hybrid-remote position* as you take on some tough challenges. Primary ... Active medical assistant certification (CMA, CCMA, NCMA, or RMA) or nursing assistant certification ...

Quality Analyst

Sumter, SC · On-site +1

$18 - $32/hr

... flexibility of a hybrid-remote position* as you take on some tough challenges. Primary ... Active medical assistant certification (CMA, CCMA, NCMA, or RMA) or nursing assistant certification ...

Remote Rma information

What is a remote RMA?

Remote RMA (Return Merchandise Authorization) jobs involve handling the process of authorizing and managing product returns, replacements, or repairs for a company, all while working remotely. Employees in these roles typically communicate with customers via email, chat, or phone to troubleshoot issues, issue return labels, and ensure that returns comply with company policies. They also coordinate with warehouse, logistics, and technical teams to process and track returned items. Strong organizational and communication skills are essential for success in remote RMA positions.

What skills and qualifications are needed to be a remote RMA?

To thrive as a Remote RMA Specialist, you need strong organizational skills, attention to detail, and experience in returns processing or customer service, often supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and CRM platforms such as Salesforce or Zendesk is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are essential soft skills for this role. These skills ensure efficient handling of returns, high customer satisfaction, and accurate record-keeping in a remote work environment.

What are common challenges faced by remote RMA specialists, and how can they be managed?

Remote RMA (Return Merchandise Authorization) specialists often face challenges such as coordinating returns and replacements across different time zones and maintaining clear communication with customers and internal teams remotely. Managing high volumes of requests and troubleshooting product issues without physical access to items can also be demanding. To overcome these challenges, it's important to stay organized, utilize robust ticketing and CRM systems, and foster strong working relationships with warehouse and support teams. Proactive communication and attention to detail are key to ensuring customers have a smooth return experience.

What is the difference between Remote Rma vs Remote Repair Technician?

AspectRemote RmaRemote Repair Technician
CredentialsTechnical certifications, product knowledgeTechnical certifications, device repair skills
Work EnvironmentCustomer service, RMA processing systemsDevice diagnostics, repair procedures
Industry UsageElectronics, consumer electronics companiesElectronics, appliance, or tech repair services
Search/Comparison IntentRMA process, return managementDevice repair, troubleshooting

Remote Rma specialists focus on managing return merchandise authorizations, processing returns, and customer communication. Remote Repair Technicians perform device diagnostics and repairs remotely. While both roles require technical knowledge, Remote Rma emphasizes return logistics, whereas Remote Repair Technicians focus on troubleshooting and fixing devices.

What are the most commonly searched types of Rma jobs in Columbia, SC?

The most popular types of Rma jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Remote Rma jobs?

Cities near Columbia, SC with the most Remote Rma job openings:

Infographic showing various Remote Rma job openings in Columbia, SC as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Quality Analyst

Sumter, SC • On-site, Remote

UnitedHealth Group
Insurance Services • 10K+ employees

$18 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz


Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum is seeking Quality Analyst to join our growing team. At Optum, we are transforming healthcare nationally while providing physician-led care locally. Work with the largest care delivery organization in the world and start doing your life's best work.

Schedule: Monday through Thursday, 7:45 AM- 5:00 PM or until last patient leaves.  Friday 7:45 am to 1:00 pm or until last patient leaves. May be asked to float to other locations for coverage, as needed. 

Location: 674 W Liberty Street, Sumter, SC 29150 (hybrid, may have the opportunity to work from home a few days per week)

If you reside near Sumter, SC, you'll enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges.

Primary Responsibilities: 

  • Review, research and assist clinical staff with setting up documents and monitoring quality metrics
  • You will need to be efficient, productive, and thorough dealing with member's charts
  • Constantly meet established productivity, schedule adherence and quality standards while maintaining good attendance
  • Works with team to solve complex problems
  • Prioritize, multi-task, and can work in a Team oriented environment
  • Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED
  • Active medical assistant certification (CMA, CCMA, NCMA, or RMA) or nursing assistant certification (CNA)
  • 1 years in a medical office, experience with EMR, medical terminology, and previous experience in the medical field
  • 1 years of computer proficiency to include understanding excel spreadsheets

Preferred Qualifications:

  • Experience with electronic medical records (ECW)
  • 1 year working of clinical experience
  • 1 year customer service experience
  • Knowledge of insurance carriers and managed care plans
  • Knowledge of medical terminology

Soft Skills: 

  • Ability to work independently and as a team, and maintain good judgment and accountability 
  • Demonstrated ability to work well with health care providers 
  • Strong organizational and time management skills 
  • Ability to multi-task and prioritize tasks to meet all deadlines 
  • Ability to work well under pressure in a fast-paced environment 
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #YELLOW


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