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Remote Rma Jobs in North Carolina (NOW HIRING)

Client Experience Associate - Ent

Raleigh, NC · On-site +1

$19.65 - $24.57/hr

Escalates all RMA requests to Customer Service * Remote position which requires a Monday - Friday daytime schedule as assigned. Performs all other duties or special projects as assigned. Min USD $19 ...

Additional Skills & Qualifications o High School Diploma or GED o CPhT (PTCB) / ExCPT (NHA), RMA ... remote position. Application Deadline This position is anticipated to close on Aug 27, 2026. About ...

Remote Rma information

What is a remote RMA?

Remote RMA (Return Merchandise Authorization) jobs involve handling the process of authorizing and managing product returns, replacements, or repairs for a company, all while working remotely. Employees in these roles typically communicate with customers via email, chat, or phone to troubleshoot issues, issue return labels, and ensure that returns comply with company policies. They also coordinate with warehouse, logistics, and technical teams to process and track returned items. Strong organizational and communication skills are essential for success in remote RMA positions.

What skills and qualifications are needed to be a remote RMA?

To thrive as a Remote RMA Specialist, you need strong organizational skills, attention to detail, and experience in returns processing or customer service, often supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and CRM platforms such as Salesforce or Zendesk is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are essential soft skills for this role. These skills ensure efficient handling of returns, high customer satisfaction, and accurate record-keeping in a remote work environment.

What are common challenges faced by remote RMA specialists, and how can they be managed?

Remote RMA (Return Merchandise Authorization) specialists often face challenges such as coordinating returns and replacements across different time zones and maintaining clear communication with customers and internal teams remotely. Managing high volumes of requests and troubleshooting product issues without physical access to items can also be demanding. To overcome these challenges, it's important to stay organized, utilize robust ticketing and CRM systems, and foster strong working relationships with warehouse and support teams. Proactive communication and attention to detail are key to ensuring customers have a smooth return experience.

What is the difference between Remote Rma vs Remote Repair Technician?

AspectRemote RmaRemote Repair Technician
CredentialsTechnical certifications, product knowledgeTechnical certifications, device repair skills
Work EnvironmentCustomer service, RMA processing systemsDevice diagnostics, repair procedures
Industry UsageElectronics, consumer electronics companiesElectronics, appliance, or tech repair services
Search/Comparison IntentRMA process, return managementDevice repair, troubleshooting

Remote Rma specialists focus on managing return merchandise authorizations, processing returns, and customer communication. Remote Repair Technicians perform device diagnostics and repairs remotely. While both roles require technical knowledge, Remote Rma emphasizes return logistics, whereas Remote Repair Technicians focus on troubleshooting and fixing devices.

What are the most commonly searched types of Rma jobs in North Carolina?

The most popular types of Rma jobs in North Carolina are:

What cities in North Carolina are hiring for Remote Rma jobs?

Cities in North Carolina with the most Remote Rma job openings:

Infographic showing various Remote Rma job openings in North Carolina as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Medical Assistant Virtual Health: Visits Emergency Room PRN

Kernersville, NC • On-site, Remote

Advocate Aurora Health
Hospitals • 10K+ employees

$20.40 - $32.20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 782 frontline employees who took The Breakroom Quiz

194th of 898 rated healthcare providers


Job description

Department:
05711 WFBMG University Group Practice: WFBMC Main - Virtual Health: Visits Emergency Room
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
0
Schedule Details/Additional Information:
This is not a remote position
Variable days and time, office is open 24/7 365, shifts are 7:00am-7:00pm and 7:00pm-7:00am
Pay Range
$20.40 - $32.20
This is not a remote position
Major Responsibilities:
  • Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
  • Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
  • Assists provider with or performs procedures as ordered.
  • Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
  • Administers medications and vaccines safely following the rights of medication administration.
  • Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
  • Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant.
  • Demonstrates effective and timely communication, teamwork, and appropriate escalation.
  • Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.
  • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Minimum Job Requirements
Licensure, Registration, and/or Certification Required:
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)

Must have a CMA or RMA by one of the following National Organizations REQUIRED:
  • CMA from American Association of Medical Assistants (AAMA)
  • CCMA from National Health career Association (NHA)
  • NCMA from National Center for Competency Testing (NCCT)
  • RMA from American Medical Technologists (AMT).
  • RMA from American Allied Health
  • NCMSMA from National Healthcare Worker's Association (NHCWA)
  • NRCMA from National Association for Health Professionals (NAHP)
  • NRMA from National Registry of Medical Assistants (NRMA)

Education Required:
  • GED or HS Equivalency Diploma.
  • Completion of an accredited or approved program in Medical Assistant,

Experience Required:
  • No experience required, 1 year preferred

Knowledge / Skills / Abilities
  • Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
  • Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
  • Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions
  • Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
  • Unique patient lifting/movement situations will be assessed on a case- by -case basis.
  • Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
  • Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
  • Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Advocate Aurora Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US