Conduct daily audits of coordinator performance (documentation, vitals review, time tracking, and ... Medical Assistant (MA) certification or diploma from an accredited program (CMA, RMA, or equivalent)
Conduct daily audits of coordinator performance (documentation, vitals review, time tracking, and ... Medical Assistant (MA) certification or diploma from an accredited program (CMA, RMA, or equivalent)
Remote Rma Coordinator information
See Mesa, AZ salary details
$34.2K - $39.4K
12% of jobs
$42.4K is the 25th percentile. Wages below this are outliers.
$39.4K - $44.6K
23% of jobs
$44.6K - $49.8K
14% of jobs
The median wage is $50.6K / yr.
$49.8K - $55K
9% of jobs
$55K - $60.2K
12% of jobs
$64.7K is the 75th percentile. Wages above this are outliers.
$60.2K - $65.3K
6% of jobs
$65.3K - $70.5K
9% of jobs
$70.5K - $75.7K
8% of jobs
$75.7K - $80.9K
3% of jobs
$80.9K - $86.1K
2% of jobs
$86.1K - $91.3K
1% of jobs
$34.2K
$56.9K
$91.3K
How much do remote rma coordinator jobs pay per year?
As of Aug 30, 2026, the average yearly pay for remote rma coordinator in Mesa, AZ is $56,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $69,000.00 per year, depending on experience, location, and employer.
What is a remote RMA coordinator?
Remote RMA Coordinators are professionals who handle the process of Return Merchandise Authorization (RMA) for a company, but work remotely rather than on-site. Their primary responsibilities include managing customer return requests, processing returns, coordinating with warehouses and vendors, and ensuring that returned items are properly documented and tracked. They often communicate with customers and internal teams via email, phone, or chat to resolve issues efficiently. Strong organizational and communication skills are necessary for this role, as well as familiarity with inventory management or customer service systems.
What are the key skills and qualifications needed to thrive as a remote RMA coordinator?
To thrive as a Remote RMA Coordinator, you need strong organizational skills, attention to detail, and experience in logistics or customer service, often supported by a high school diploma or relevant associate degree. Familiarity with RMA (Return Merchandise Authorization) processing systems, inventory management software, and CRM tools is typically required. Excellent written communication, problem-solving abilities, and the capacity to work independently are crucial soft skills. These competencies ensure efficient processing of returns, high customer satisfaction, and smooth coordination between departments in a remote work setting.
What are some common challenges faced by remote RMA coordinators, and how can they be managed effectively?
Remote RMA Coordinators often juggle multiple return requests, strict deadlines, and communication across different departments and time zones. Managing these challenges requires strong organizational skills, effective use of digital collaboration tools, and proactive communication with customers and internal teams. Staying updated on company return policies and utilizing tracking systems can help ensure timely processing and high customer satisfaction. Regular check-ins with team members and clear documentation also support efficient problem-solving in a remote setting.
What is the difference between Remote Rma Coordinator vs Remote Customer Service Representative?
| Aspect | Remote Rma Coordinator | Remote Customer Service Representative |
|---|---|---|
| Credentials | Experience in RMA processes, technical knowledge, sometimes certifications in logistics or customer support | Customer service skills, communication skills, sometimes certifications in customer support or CRM tools |
| Work Environment | Primarily back-office, technical support, logistics coordination | Front-line customer interaction, call centers, online chat |
| Industry Usage | Electronics, manufacturing, tech companies | Retail, telecom, e-commerce |
| Search/Comparison Intent | Understanding RMA process roles, technical support | Customer support roles, communication skills |
The Remote Rma Coordinator and Remote Customer Service Representative roles share some customer support skills but differ mainly in technical knowledge and focus. The Rma Coordinator specializes in managing return merchandise authorizations, often requiring technical or logistics expertise, while the Customer Service Representative handles general customer inquiries across various industries.
What are popular job titles related to Remote Rma Coordinator jobs in Mesa, AZ?
For Remote Rma Coordinator jobs in Mesa, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Rma Coordinator jobs in Mesa, AZ look for?
The top searched job categories for Remote Rma Coordinator jobs in Mesa, AZ are:
What cities near Mesa, AZ are hiring for Remote Rma Coordinator jobs?
Cities near Mesa, AZ with the most Remote Rma Coordinator job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 18 days ago
Optima Medical (Arizona) rating
5.7
Based on 5 frontline employees who took The Breakroom Quiz
Job description
About Optima Medical:
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. The ideal candidate will have experience in a fast-paced, patient-focused environment and a passion for delivering excellent service.
Position Overview:
The RPM Manager oversees daily operations of the Remote Patient Monitoring program, ensuring high-quality patient care, strong patient engagement, and compliance with clinical and billing standards.
Key Responsibilities:
- Oversee patient enrollments and disenrollments, ensuring accuracy, compliance, and proper patient education
- Manage patient engagement initiatives, including text campaigns, call lists, and outreach workflows
- Conduct daily audits of coordinator performance (documentation, vitals review, time tracking, and billing metrics)
- Monitor urgent and out-of-range vitals and ensure appropriate escalation protocols are followed
- Lead biweekly performance check-ins and track coordinator KPIs
- Collaborate with leadership on staffing, performance, and program improvements
- Manage RPM devices, vendor communication (e.g., Tenovi), and support tickets
- Oversee device inventory, returns, and redistribution
- Supervise staff, including timecards, PTO, performance reviews, and coaching
- Coordinate with IT, facilities, and clinic teams to resolve operational issues
- Ensure all daily tasks and reporting are completed
Qualifications:
- Required: Medical Assistant (MA) certification or diploma from an accredited program (CMA, RMA, or equivalent)
- Experience in Remote Patient Monitoring (RPM), healthcare operations, or a primary care setting
- Strong understanding of compliance, clinical documentation, and vital sign monitoring/review
- Proven leadership experience managing staff in a healthcare environment
- Excellent communication, organizational, and problem-solving skills
- High school diploma required
Why join our team?
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (lunches, events, holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment
About Optima Medical
Sourced by ZipRecruiter
Dedicated Providers Our team of Doctors, Nurse Practitioners, and Physician Assistants are not only qualified medically but truly listen to our patients and are attentive to their healthcare needs. Not Just Primary Care We take the word “Primary” to a new level by offering many services and tests that can all be done in the comfort of one facility. Inquire to learn more about what we offer. Professional Service We believe that healthcare should be delivered and received without any burden. Our administrative and clinical staff work in conjunction to reduce wait times and guarantee insurance coverage.
Industry
Health care and social assistance
Company size
201 - 500 Employees
Headquarters location
Bullhead City, AZ, US
Year founded
2012