Council Bluffs, IA · Remote
$20.99/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Council Bluffs, IA · Remote
$20.99/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Marion, IA · Remote
$20.99/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Marion, IA · Remote
$20.99/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Iowa City, IA · On-site +1
$15.50/hr
Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...
New
Iowa City, IA · On-site +1
$15.50/hr
Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...
New
Cedar Rapids, IA · Remote
$22.09/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Cedar Rapids, IA · Remote
$22.09/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Des Moines, IA · On-site +1
$15.50/hr
Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...
New
Des Moines, IA · On-site +1
$15.50/hr
Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...
New
Des Moines, IA · Remote
$22.09/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Customer Service ...
New
Des Moines, IA · Remote
$22.09/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Customer Service ...
New
Iowa City, IA · Remote
$22.99/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Customer Service ...
New
Iowa City, IA · Remote
$22.99/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Customer Service ...
New
Decorah, IA · Remote
$15.50/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Debt Management ...
New
Decorah, IA · Remote
$15.50/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Debt Management ...
New
Decorah, IA · On-site +1
$15.50/hr
Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Debt Management and ...
New
Decorah, IA · On-site +1
$15.50/hr
Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Debt Management and ...
New
Ames, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Ames, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Des Moines, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Des Moines, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Ankeny, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Ankeny, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Waterloo, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Waterloo, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Iowa City, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Iowa City, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Davenport, IA · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Davenport, IA · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Council Bluffs, IA · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Council Bluffs, IA · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Cedar Rapids, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Cedar Rapids, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
West Des Moines, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
West Des Moines, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Sioux City, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Sioux City, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Dubuque, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Dubuque, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
| Aspect | Remote Ring Customer Service | Remote Call Center Agent |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service skills |
| Work Environment | Home-based, flexible hours, company-specific systems | Home-based or office, shift-based, call center software |
| Industry Usage | Telecommunications, retail, tech companies | Telecommunications, customer support centers |
| Job Focus | Handling customer inquiries, troubleshooting, support | Answering calls, resolving customer issues, data entry |
Remote Ring Customer Service and Remote Call Center Agent roles both involve assisting customers remotely, often requiring similar skills and credentials. However, Remote Ring Customer Service typically emphasizes support for specific products or services within a company, while Remote Call Center Agents may handle a broader range of customer inquiries across multiple clients. Both roles are essential in the customer support industry and offer flexible, home-based work opportunities.
$20.99/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
Description
Remote Customer Service Representative - Federal Student Loan Support
PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage Customer Service Phone team. If you enjoy helping people, want to work from home, and want to support Federal Student Aid borrowers, we'd love to meet you!
Compensation
Competitive starting pay of $15.90 per hour, plus an additional $5.09 per hour in Health & Welfare benefits. Employees enjoy a total compensation package valued at more than $20.99 per hour, along with paid holidays, paid sick leave, medical, dental, and vision insurance, and a 401(k) retirement plan.
Job Summary
Start or grow your remote customer service career supporting Federal Student Aid borrowers. As a Customer Service Representative (CSR 1), you'll help borrowers with routine loan servicing questions by phone, email, or chat. This work-from-home call center role offers competitive pay, Health & Welfare fringe benefits, and paid vacation, holiday, and sick time under the Service Contract Act (SCA).
Benefits
Medical, dental, and vision insurance.
401(k) with company match.
Paid training.
Paid holidays.
Paid sick leave.
Career advancement opportunities.
Work-from-home flexibility.
Requirements
Minimum Qualifications
High school diploma or equivalent.
Minimum six months of customer service experience preferred.
Strong verbal and written communication skills.
Basic computer proficiency, including Microsoft Office and web-based applications.
Ability to work independently in a remote environment.
Ability to pass required background screening and employment verification.
Preferred Qualifications
Prior call center experience.
Federal student aid, financial services, banking, healthcare, or government contract experience.
Experience supporting federal or state government programs.
Additional Requirements Per Client
Must reside in the U.S.
Must be a U.S. Citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Must adhere to policies related to protecting personally identifiable information.
Must have the ability to write using proper grammar and punctuation.
May be required to work scheduled holidays, overtime, and Saturdays.
Must be able to navigate Microsoft Excel spreadsheets.
Home Office Requirements
Private and secure workspace from home.
Internet service with sufficient speed for multiple users without latency or lag.
Minimum hard-wire internet download speed of 25mbps (single) / 50mbps (shared); upload speed of 5 Mbps (10 Mbps preferred).
