Remote Ria Operation Manager Jobs in Hartford, CT

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UPDATED 6/24/2026: This position can sit anywhere in the United States and can have a remote or hybrid work arrangement.

The Home Office Underwriting Manager position will report to the Regional Senior Managing Director. You will be responsible for assisting with the overall integrity of the division’s contract surety portfolio, along with the improvement of their surety underwriting processes. You will be responsible for assisting the Regional Senior Managing Director with all home office matters surrounding underwriting analysis and reviews, portfolio management and reporting. As one of the lead Home Office personnel in Contract Surety, you will also have a channeled interest in assisting the regional field teams with marketing our underwriting abilities to our partners across the country.

Home Office Bond Underwriting Manager:

• Represents Bond by demonstrating superior underwriting expertise, high-level decision-making skills, and comprehensive business knowledge.

• Supports Regional Office sales and service objectives.

• Monitors and assesses the implementation of underwriting guidelines, sales objectives, service standards and operational efficiencies.

• Rigorously analyzes underwriting information and assesses most complex risk within the framework of company standards.

• Has a high degree of autonomous decision-making authority and manages a portfolio of business

• Helps set territory strategies for offices in the territory.

• Serves as referral underwriter for regional offices.

• Assists Region Office underwriters and managers in creating solutions for customers.

• Option to Co-travel in the territory to understand the customer needs and attend meetings with clients.

• Negotiates win/win solutions.

• Analyzes the portfolio of business in the territory.

Should possess the following attributes:

• Deep technical knowledge of Surety products and those processes, laws, regulations, terminology and principles related to surety underwriting.

• The interest and the capabilities to serve as a resource on complex underwriting issues for the greater Contract Surety team.

• An appreciation and desire to lead special projects and other duties as needed to improve the overall Contract Surety product at Hartford.

• A shown ability to balance the needs of multiple stakeholders when making underwriting decisions- including claims, operations, compliance, and finance.  

• A team spirit and desire to work collaboratively.

• A financial mindset to help make the best decisions.

• Ability to own your work and following through on commitments.

Qualifications:

• Bachelor’s Degree strongly preferred

• 8+ years of Contract Surety underwriting experience preferred.

• Demonstrated success in developing and maintaining solid relationships with all internal and external business partners

• Excellent communication, written, interpersonal and presentation skills

• An ability to think analytically about business problems, make recommendations and propose solutions

• High energy self-starter who is resilient

• Demonstration of solid time, organizational, and desk management skills

• Goal-oriented and delivers outcomes

• Ability to challenge the status quo and compete to win

• Superior technical knowledge and sound decision-making and analytical skills opportunities to improve and enhance results

• Ability to travel approximately 10%

***The position title level will be determined after careful review of the selected candidate’s qualifications***

Location:

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will have expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.

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