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Remote Retail Jobs in Rosenberg, TX (NOW HIRING)

Nexera

Entry Level Remote Insurance Sales

Houston, TX · Remote

$1.5K - $3.2K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Nexera

Entry Level Remote Sales Role

Houston, TX · Remote

$1.5K - $5.3K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

Unframe

Regional GM - TOLA (Remote)

Houston, TX · Remote

TOLA (Remote) About Unframe Unframe is an AI-first startup helping the world's largest enterprises ... Retail) where our on-premises capabilities provide a competitive advantage. * Build pipeline from ...

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Remote Retail information

What is a remote retail?

A Remote Retail job involves selling products or providing customer service for a retail company from a remote location, often online or over the phone. Responsibilities may include processing orders, assisting customers, managing inventory, and handling sales inquiries. These roles can be in e-commerce, virtual customer support, or digital merchandising. Many Remote Retail jobs require strong communication skills and familiarity with online sales platforms.

What does a typical day look like for someone working in remote retail?

In a Remote Retail role, your day often involves assisting customers through live chat, email, or phone, processing online orders, and managing inventory or product listings virtually. You may also address customer inquiries, resolve issues, and collaborate with other remote team members or departments to ensure smooth operations. Regular online training sessions and virtual team meetings help keep you up to date on products and company policies. Work schedules can be flexible, but strong organization and time management are essential for meeting customer needs and achieving sales targets. This dynamic work environment allows for both independent tasks and collaborative projects, providing variety and opportunities for growth.

What are the key skills and qualifications needed to thrive in remote retail, and why are they important?

To thrive in Remote Retail, you need strong sales acumen, product knowledge, and customer service skills, often supported by experience in e-commerce or retail roles. Familiarity with online retail platforms, point-of-sale (POS) software, customer relationship management (CRM) tools, and virtual communication systems is highly desirable. Excellent communication, self-motivation, and the ability to resolve issues independently help candidates excel in a virtual retail environment. These skills and qualities are essential for providing exceptional customer experiences and meeting sales goals while working remotely.

What are the most commonly searched types of Retail jobs in Rosenberg, TX? The most popular types of Retail jobs in Rosenberg, TX are:
What are popular job titles related to Remote Retail jobs in Rosenberg, TX? For Remote Retail jobs in Rosenberg, TX, the most frequently searched job titles are:
What job categories do people searching Remote Retail jobs in Rosenberg, TX look for? The top searched job categories for Remote Retail jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Remote Retail jobs? Cities near Rosenberg, TX with the most Remote Retail job openings:
Remote Retail jobs near you
Infographic showing various Remote Retail job openings in Rosenberg, TX as of August 2026, with employment types broken down into 67% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Remote Customer Experience Center Specialist

Group 1 Automotive, Inc.

Houston, TX • On-site, Remote

$16.25 - $21.50/hr

Full-time

PTO

Re-posted 4 hours ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

79th of 150 rated car dealerships

Job description

About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
English & Bilingual (Spanish/English) Opportunities Available
Location: Remote (Greater Houston Area Residents Only)
Group 1 Automotive, Inc is seeking to hire a Remote Customer Experience Center Specialist. This role serves as the first point of contact for customers seeking vehicle service, delivering an exceptional customer experience while helping connect customers with the appropriate dealership resources.
The Remote Customer Service & Appointment Specialist is responsible for providing outstanding customer service by assisting customers with vehicle service inquiries, scheduling service appointments, and resolving questions in a professional and efficient manner. This position supports multiple Group 1 dealerships while serving as a trusted resource for customers throughout their service experience.
This is not a cold-calling sales role. Instead, you'll engage with customers who contact us directly, providing guidance on maintenance recommendations, warranty questions, roadside assistance, and appointment scheduling while ensuring every interaction reflects Group 1 Automotive's commitment to exceptional customer service.
The ideal candidate is customer-focused, enjoys helping others, communicates effectively, and thrives in a fast-paced environment where multitasking and attention to detail are essential.
Responsibilities
Customer Service
  • Serve as the primary point of contact for inbound customer calls regarding vehicle service needs.
  • Deliver exceptional customer service by professionally addressing customer questions and concerns.
  • Build positive customer relationships while representing the Group 1 Automotive brand.

Appointment Scheduling
  • Schedule service appointments for multiple dealership locations while maximizing service lane efficiency.
  • Recommend appropriate appointments based on customer needs, manufacturer maintenance schedules, and dealership availability.
  • Confirm appointment details and provide customers with service expectations.

Customer Support
  • Respond to customer inquiries related to:
    • Vehicle maintenance
    • Service pricing
    • Warranty coverage
    • Roadside assistance
    • Vehicle status updates
  • Resolve customer concerns or coordinate with the appropriate dealership personnel to ensure timely resolution.

Documentation & Systems
  • Accurately document customer interactions and appointment details within multiple computer systems.
  • Maintain complete and accurate customer records while adhering to Company standards.
  • Navigate multiple applications simultaneously while maintaining productivity and service quality.

Team Collaboration
  • Partner with dealership Service Advisors, Service Managers, and other internal teams to support a seamless customer experience.
  • Contribute to team performance goals while maintaining high customer satisfaction standards.
  • Demonstrate behaviors consistent with Group 1 Automotive's Values of Integrity, Transparency, Professionalism, Teamwork, and Respect.

Qualifications
Required
  • Minimum of six months of experience in:
    • Customer service
    • Call center
    • Retail
    • Hospitality
    • Appointment scheduling
    • Or another customer-facing environment
  • Excellent verbal communication and active listening skills.
  • Strong customer service and problem-solving abilities.
  • Comfortable recommending services and asking for the appointment when appropriate.
  • Strong computer proficiency with the ability to navigate multiple systems simultaneously.
  • Excellent organizational skills with strong attention to detail.
  • Reliable attendance and the ability to work independently in a remote environment.
  • Professional home office with high-speed internet (minimum 30 Mbps).
  • Must reside within the Greater Houston area.

Preferred
  • Bilingual (English/Spanish).
  • Automotive dealership or service experience.
  • Experience with appointment scheduling or customer contact center environments.

Compensation & Benefits
  • Pay-$15.00 per hour and opportunity for overtime
  • Monthly performance bonus opportunities
  • Overtime opportunities
  • $80 monthly technology allowance
  • Paid training
  • Annual performance reviews with merit increases
  • Performance-based paid time off
  • Employee discounts on vehicles, parts, and service
  • Employee referral bonus opportunities of up to $800

Schedule
Candidates must be available to work one of the following shifts:
  • 10:00 AM - 7:00 PM
  • 10:30 AM - 7:30 PM
  • 11:00 AM - 8:00 PM
  • Rotating Saturdays (work one Saturday, followed by two Saturdays off)
  • Every Sunday off

Work Environment
  • Fully remote position for candidates residing in the Greater Houston area.
  • Fast-paced customer contact environment supporting multiple dealership locations.
  • Work requires frequent interaction with customers, dealership personnel, and multiple computer systems while maintaining productivity and service quality.

Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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