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Remote Retail Sales Associate Jobs in Puerto Rico

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Remote Retail Sales Associate information

Can a remote retail sales associate work remotely?

A remote retail sales associate can work remotely if the employer offers such a position, which typically involves using communication tools like chat, email, or video calls to assist customers. The role often requires strong communication skills and familiarity with sales software, and some positions may require specific certifications or product knowledge. Not all retail sales associate roles are remote, so job listings should specify if remote work is available.

What is the difference between Remote Retail Sales Associate vs Remote Customer Service Representative?

AspectRemote Retail Sales AssociateRemote Customer Service Representative
Required CredentialsHigh school diploma; sales experience helpfulHigh school diploma; customer service experience preferred
Work EnvironmentOnline sales platforms, virtual communication toolsCall centers, chat support, email communication
Employer & Industry UsageRetail companies, e-commerce platformsVarious industries including retail, tech, healthcare
Search & Comparison IntentSales skills, commission structure, product knowledgeCustomer support, problem-solving, communication skills

While both roles are remote and involve communication, the Remote Retail Sales Associate focuses on selling products and driving sales, often with a commission-based structure. In contrast, the Remote Customer Service Representative primarily handles customer inquiries, resolves issues, and provides support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

Does remote retail sales associate pay well?

Remote retail sales associates typically earn an hourly wage that aligns with industry standards, often ranging from minimum wage to slightly above, depending on experience and location. Some positions offer commissions or bonuses based on sales performance, which can increase overall earnings. Overall, pay for this role is generally moderate compared to other sales or retail positions.

What job categories do people searching Remote Retail Sales Associate jobs in Puerto Rico look for?

The top searched job categories for Remote Retail Sales Associate jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote Retail Sales Associate jobs?

Cities in Puerto Rico with the most Remote Retail Sales Associate job openings:

Remote Retail Sales Associate jobs near you

Associate, Team Lead, Retail Channels (ATL)

Oriental Bank

Bayamon, PR • Remote

$15.25 - $17/hr

Full-time

Posted 3 days ago

New

Job description

The Associate, Team Lead, Retail Channels (ATL), contributes to the overall success of the Remote Channels area by providing thorough support ensuring efficiency and customer satisfaction. The ATL partners closely with the Advisors (Supervisors) and Associates, and works on-site in Minillas (Bayamon, PR)

MAJOR DUTIES AND RESPONSIBILITIES:

  • Observe and monitor customer traffic to ensure high quality services while meeting Service Level Agreements (SLA).
  • Helps and support the Advisor and Associates with operational issues for an agile service execution and case resolution.
  • Clarify operational, technical, or service doubts to agents in order to comply with first contact resolution objective and metrics.
  • Provides orientation and thorough advise on efficient quality processes.
  • Just in time feedback to Associates tied to call management such as identity validation, SHINE, customer issue / problem resolution, among others.
  • Coordinate and oversee Remote Channels Associate schedule, attendance, peak time availability, adherence and appropriate time and attendance matters.
  • Maintains focus on solutions through our digital channels and promote sales referrals as required.
  • Managers outbound/inbound calls providing superior customer service.
  • May assist with job shadowing and other Remote Channels people needs.
  • Oversees and supports queues and call traffic including KPIs and established service levels.
  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Associate degree or technical certificate required. Business Administration major, or related field, preferred.
  • Two (2) years of customer service / call center environment experience required.
  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • Demonstrated ability to analyze problems/issues, gather data and information, evaluate and recommend alternative solutions.
  • Excellent communication skills and the ability to work collaboratively and effectively with diverse staff, colleagues, and clients.
  • Proficiency in MS Office (Word, Excel, Outlook), reporting systems required. Knowledge of existing business applications (Horizon, Metavante, AWS Connect, etc) highly preferred.
  • Fully Bilingual - English and Spanish (written and verbal) required.
  • Flexibility to work through existing shifts in the Remote Channels and availability to adapt to operational needs.

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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