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Remote Retail Sales Associate information

What is the difference between Remote Retail Sales Associate vs Remote Customer Service Representative?

AspectRemote Retail Sales AssociateRemote Customer Service Representative
Required CredentialsHigh school diploma; sales experience helpfulHigh school diploma; customer service experience preferred
Work EnvironmentOnline sales platforms, virtual communication toolsCall centers, chat support, email communication
Employer & Industry UsageRetail companies, e-commerce platformsVarious industries including retail, tech, healthcare
Search & Comparison IntentSales skills, commission structure, product knowledgeCustomer support, problem-solving, communication skills

While both roles are remote and involve communication, the Remote Retail Sales Associate focuses on selling products and driving sales, often with a commission-based structure. In contrast, the Remote Customer Service Representative primarily handles customer inquiries, resolves issues, and provides support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Remote Retail Sales Associate jobs in Iowa? For Remote Retail Sales Associate jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Retail Sales Associate jobs in Iowa look for? The top searched job categories for Remote Retail Sales Associate jobs in Iowa are:
What cities in Iowa are hiring for Remote Retail Sales Associate jobs? Cities in Iowa with the most Remote Retail Sales Associate job openings:
Remote Retail Sales Associate jobs near you
Retail Sales Associate - Durham

Retail Sales Associate - Durham

Wells Enterprises, Inc

Le Mars, IA • Remote

$23 - $24/hr

Full-time

Medical, PTO

Posted 6 days ago

Wells Enterprises rating

7.3

Company rating: 7.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

177th of 432 rated food and drinks producers

Job description

Company: Wells Enterprises (a Ferrero Company)
Functional Area: Sales Operations

The Role

Wells Enterprises is searching for a Retail Sales Associate in our Durham territory.  The Retail Sales Associate is responsible for servicing and selling to retail accounts within an assigned territory to develop strong customer relationships and drive sales. This position includes a company car and full benefits. 

What You'll Do

  • Serves as brand ambassador and face of Wells to customers and consumers. Provides best in class customer service, shares expertise on Wells brands and products, resolves all issues and concerns, and maintains strong relationship with store personnel.
  • Maintains full distribution on existing SKUs and ensures placement of new items on shelf based on approved planogram. Completes daily merchandising tasks such as filling out of stocks, making on-hand adjustments as necessary, facing product, tagging, rotating, building displays, placing POS materials, and providing reset support.
  • Proactively makes incremental sales by securing displays and pre-selling items for upcoming promotions.
  • Effectively manages time and priorities for store calls within territory. Ensures store calls are completed based on assigned store call frequency.
  • Completes accurate and timely database entries, reporting, recaps, expense reports, store audit information, and other ad hoc requests.

Wells Enterprises, a Ferrero company, is one of the largest ice cream manufacturers in the United States and the maker of well-loved brands including Blue Bunny, Halo Top, Bomb Pop, and Blue Ribbon Classics and today Trolli, Butterfinger 100grand, Baby Ruth, Nutella and Kinder Bueno. 

Wells Enterprises is a 2 billion company employing 4,000 employees, across 4 production plants and 2 main hub locations, Chicago and Le Mars. Guided by innovation, quality, and a people-first mindset, Wells is committed to delighting consumers and developing exceptional teams.

As part of the Ferrero Group, Wells combines its strong U.S. heritage with Ferrero's global standards of excellence, offering a unique opportunity to grow within a dynamic, values-driven, and international environment.

At Wells, our people-and their experience-sit at the heart of our ambition.  Learn more at www.wellsenterprisesinc.com.

What We Offer

At Wells, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual incentive bonus based on Company performance.  Learn more about our benefits here. 

What You'll Bring

  • High School Diploma or GED or equivalent experience required.
  • 1-3 years of selling experience.
  • Must maintain current and valid driver's license. Daytime Travel approximately 25%, with the possibility of an occasional overnight stay. 
  • Keen attention to detail.
  • Excellent customer service, interpersonal and communication skills; position requires daily discussions with customers at various levels.
  • Demonstrated time management skills with the ability to manage multiple tasks.
  • Demonstrate commitment to meet or exceed customers' expectations.
  • Demonstrate good judgment and show respect for others.
  • Ability to work independently, but also successful team building skills.
  • Ability to communicate with email and basic internet skills.

The base pay range for this position is $23-24/hour plus bonus and a company car.  Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law.  This pay range represents the anticipated salary for this position at this time.

Wells Enterprises is an EEO/AA employer M/F/Vet/Dis

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