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Remote Retail Management Jobs in Boca Raton, FL (NOW HIRING)

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Remote Retail Management information

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How much do remote retail management jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for remote retail management in Boca Raton, FL is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Retail Management position, and why are they important?

To excel in Remote Retail Management, you need strong retail operations expertise, leadership experience, and typically a bachelor’s degree in business, retail management, or a related field. Familiarity with retail management systems, inventory software, and virtual collaboration platforms is essential for effective oversight. Exceptional communication, problem-solving, and organizational skills distinguish top performers in a remote setting. Mastering these skills ensures managers can efficiently lead dispersed teams, maintain smooth operations, and drive sales from a distance.

What is a Remote Retail Management job?

A Remote Retail Management job involves overseeing retail operations, sales, and team performance from a remote location. Responsibilities may include inventory management, staff supervision, customer service, and sales strategy implementation. Managers use digital tools to monitor performance, communicate with teams, and optimize processes. This role requires strong leadership, organization, and adaptability to ensure efficiency without being physically present in a store.

What are some typical challenges faced in a remote retail management role and how can they be addressed?

In remote retail management, one common challenge is maintaining effective communication and oversight across geographically dispersed store teams. Managers rely heavily on digital tools for performance monitoring, training, and problem resolution, which can sometimes make team cohesion and real-time support more difficult. Addressing these challenges involves establishing clear communication protocols, leveraging collaborative technologies, and scheduling regular virtual check-ins with store staff. Proactive engagement and transparent leadership help ensure team alignment and effective operations, even when working from a distance.

What job categories do people searching Remote Retail Management jobs in Boca Raton, FL look for? The top searched job categories for Remote Retail Management jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Retail Management jobs? Cities near Boca Raton, FL with the most Remote Retail Management job openings:
Infographic showing various Remote Retail Management job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,146 per year, or $21.7 per hour.
Remote Customer Solutions Representative

Remote Customer Solutions Representative

Alorica

Plantation, FL • Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Alorica rating

5.5

Company rating: 5.5 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

43rd of 72 rated call and contact centers


Job description

Remote Customer Solutions Representative

Location: "Work at Home 

Employment Type: Full-time 

Supporting:  Telecom Sales and Service

About Us

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here's What the Job Really Looks Like

As an Inbound Customer Solutions Representative, you will be the first point of contact for customers seeking assistance with their wireless or telecom services. In this role, you will deliver exceptional customer support by answering incoming calls, resolving inquiries, and providing solutions with empathy and professionalism. You will be assisting customers with a wide range of technical and service related concerns, including issues with calling, texting, network connectivity, slow data, and 5G home internet devices.

Key Responsibilities

  • Provide outstanding customer service by responding to inbound calls, assisting with questions regarding service plans, upgrades, added services, and billing. 
  • Take full ownership of issue resolution while maintaining a professional and positive attitude. 
  • Perform troubleshooting for mobile devices and networking issues
  • Act as an advocate for the customer by listening carefully, showing compassion, and working to resolve concerns with patience and understanding.
  • Effectively de-escalate challenging situations while maintaining a calm and positive demeanor.
  • identify sales opportunities to enhance customer accounts through additional products or services that enhance the customer experience
  • Work collaboratively within a supportive and engaging call center team environment.
  • Success in this role requires customer focus, technical aptitude, multitasking ability, problem solving skills, processing accuracy, and adherence to quality and security standards. 

Qualifications: 

  • Candidates must be at least 18 years old, possess a high school diploma or equivalent
  • This role requires strong computer literacy, the ability to navigate multiple systems at once
  • A passion for helping people and creating a positive customer experience.
  • Prior customer service or contact center experience, along with familiarity with telecom products, billing systems, and mobile operating systems, is preferred.
  • Strong communication and active listening skills.
  • Demonstrate punctuality and reliability, and maintain flexibility to work various shifts including evenings, weekends, and holidays. 
 
What'll Set You Up for Success

 

 
Required:
  • High school diploma or GEDin hand for upload verification at time of interview
  • 6+ months of customer service or sales experience preferred
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

 
For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6+ months
  • Must have relevant industry/program experience

 
Location Note: We are only considering candidates and hiring for this position in the following states:  Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

 

 
Why Alorica?

 
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

 

 
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.

 

 
What We Offer:
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs

 
Our Values

 
Bold - We challenge conventions and take smart risks 
Relentless - We deliver results, no matter what it takes 
Connected - We work as One Alorica because we're stronger together 
True - We show up as our authentic selves, every single day

 
Ready to Join Us?

 
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.

 
Apply Today!

 
Equal Opportunity Employer - Veterans/Disabled

 
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

 
#AloricaJobs #CallCenter #CustomerServiceJobs

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