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Remote Retail Customer Service Jobs in Springfield, OH

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

VortexWorks

Remote Customer Service Representative

Dayton, OH · Remote

$15.50 - $21.25/hr

We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter. What You'll Do * Handle customer-service or sales calls ...

Liveops

Remote Customer Service Agent

Springfield, OH · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Dayton, OH · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Dayton, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

HMG Careers

Remote Customer Service and Sales

Dayton, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Liveops

Remote Spanish Bilingual Customer Service

Dayton, OH · Remote

$15 - $19/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

S. Citizenship. Position Overview Riverside Research is seeking a full-time Remote Sensing ... service to our customers and support of our staff is our overall mission. Riverside is an ...

Next Stop Travels

Travel Customer Representative

Dayton, OH · On-site +1

$15.50 - $21.25/hr

We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways. As a remote company, we value flexibility, creativity, and a passion ...

Archer Travel Service, Inc

Travel Representative

Dayton, OH · Remote

$15.50 - $21.25/hr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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How much do remote retail customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote retail customer service in Springfield, OH is $15.51, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a Remote Retail Customer Service job?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What are the key skills and qualifications needed to thrive in the Remote Retail Customer Service position, and why are they important?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What does a typical workday look like for someone in a Remote Retail Customer Service role?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.
More about Remote Retail Customer Service jobs
What are the most commonly searched types of Retail Customer Service jobs in Springfield, OH? The most popular types of Retail Customer Service jobs in Springfield, OH are:
What are popular job titles related to Remote Retail Customer Service jobs in Springfield, OH? For Remote Retail Customer Service jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Remote Retail Customer Service jobs in Springfield, OH look for? The top searched job categories for Remote Retail Customer Service jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Remote Retail Customer Service jobs? Cities near Springfield, OH with the most Remote Retail Customer Service job openings:
Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Springfield, OH as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $32,253 per year, or $15.5 per hour.

Remote Customer Service Representative

Next Stop Travel

Dayton, OH • Remote

$15.50 - $21.25/hr

Part-time

Posted 7 days ago

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

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