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Remote Retail Customer Service Jobs in Raleigh, NC

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Showing results 21-40

Remote Retail Customer Service information

See Raleigh, NC salary details

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$16

$23

How much do remote retail customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote retail customer service in Raleigh, NC is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.70 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are the most commonly searched types of Retail Customer Service jobs in Raleigh, NC?

The most popular types of Retail Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Remote Retail Customer Service jobs in Raleigh, NC?

For Remote Retail Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Remote Retail Customer Service jobs?

Cities near Raleigh, NC with the most Remote Retail Customer Service job openings:

Infographic showing various Remote Retail Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,808 per year, or $16.7 per hour.

Customer Service Representative - Travel (Remote)

Homebasedcareersintravel

Durham, NC • Remote

$15.50 - $21/hr

Full-time

Posted 27 days ago


Job description

We are seeking friendly, reliable, and service-oriented individuals to join our team as a Customer Service Representative – Travel. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.

This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.

Key Responsibilities

  • Provide excellent customer service to clients planning travel

  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels
  • Respond to client questions and provide helpful travel information

  • Communicate with travel suppliers to confirm reservations and travel details
  • Maintain accurate records of client interactions and bookings

  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide support to clients before and after travel as needed

Qualifications

  • Strong customer service and communication skills

  • Ability to work independently in a remote environment

  • Comfortable using email, online platforms, and basic computer tools

  • Organized with strong attention to detail

  • Positive attitude and professional communication style

  • Previous customer service or travel experience is helpful but not required

What We Offer

  • Remote work opportunity

  • Flexible schedule

  • Access to travel industry training and resources

  • Ongoing support from an experienced travel team

  • Travel industry perks and supplier discounts when available