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Remote Retail Customer Service Jobs in Racine, WI

HMG Careers

Remote Sales Rep

Milwaukee, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Agent

Milwaukee, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Executive

Milwaukee, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Milwaukee, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Kenosha, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Milwaukee, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Menomonee Falls, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Account Executive

Milwaukee, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Executive - Remote

Milwaukee, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Retail Customer Service information

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How much do remote retail customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote retail customer service in Racine, WI is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.03 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in a Remote Retail Customer Service role?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed to thrive in the Remote Retail Customer Service position, and why are they important?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What is a Remote Retail Customer Service job?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What job categories do people searching Remote Retail Customer Service jobs in Racine, WI look for? The top searched job categories for Remote Retail Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Retail Customer Service jobs? Cities near Racine, WI with the most Remote Retail Customer Service job openings:
Remote Retail Customer Service jobs near you
Fully Remote Customer Care Pharmacy Tech

Fully Remote Customer Care Pharmacy Tech

Chipton Ross Inc.

Milwaukee, WI • Remote

$20.67 - $21.15/hr

Contractor

Medical, Dental, Vision

Posted 3 days ago

New

Job description

Pay: $20.67 - $21.15 per hour

Job description:

Summary: The Customer Care Frontline Specialist serves as the primary point of contact for home dialysis customers, delivering exceptional service and support, ensuring a positive customer experience.

This role is primarily responsible for order placement, resolving customer inquiries, and prescription management. The specialist collaborates with internal teams to address customer needs while maintaining quality of service, efficiency, and achievement of department goals.

Essential Duties

And

Responsibilities:

  • Process customer orders via telephone accurately and efficiently while ensuring compliance within pharmacy regulations
  • Obtain and verify customer information to include quantities and usage of products on the customers prescription
  • Ensure all patient-related interactions are adherent to HIPAA regulations
  • Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate solutions
  • Investigate and track product shipments, utilizing UPS website and connecting with our transportation team
  • Coordinate with internal departments to expedite shipments, release, and/or alternate ship back-ordered items to ensure timely deliveries
  • Process customer returns and request customer credit in accordance with company policies and procedures
  • Collaborate with other departments (Routing, Transportation, Sales, Credit & Collections) to resolve customer issues to provide a cohesive customer experience
  • Meet established performance expectations related to quality, adherence, order accuracy, and service level standards
  • Maintain the ability to adapt to the changing business needs and customer requirements
  • Maintain the ability to work remotely utilizing a reliable high-speed wired internet connection
  • Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST
  • Closing shift required to remain available until all customer calls have been answered

Qualifications:

  • Strong Customer (Patient) Engagement
  • Excellent written and verbal communication skills
  • Ability to work effectively under pressure while maintaining a professional and empathetic demeanor
  • Attention to detail, problem solving, conflict resolution and organization
  • Ability to work independently in a remote environment
  • Proficiency with Microsoft 365, SharePoint, TEAMS

Education and/or Experience:

  • Minimum of 2-4 years of customer service and/or call center experience in a clinical setting
  • Required licensed and certified Pharmacy Technician (CPhT)
  • High School diploma or equivalent GED required
  • Associates / Bachelor’s degree preferred

Works Hours:

Flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST

Benefits:


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance


Work Location: Remote, but must be licensed and certified in either IL, IN, WI, or FL.

Chipton-Ross logo

About Chipton-Ross

Sourced by ZipRecruiter

Chipton-Ross, based in El Segundo, California, is a leading provider of staffing and recruitment services in the US. The company is renowned for its specialization in fields like engineering, information technology, aircraft manufacturing, and other technical industries. Founded in 1983, Chipton-Ross has grown to become a recognized name in the national recruitment arena with a reputation for integrity, quality, and excellence in management. The company's mission is to provide cost-effective staffing solutions that allow their clients to maximize the power of their people, enhancing both perspective and productivity.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

El Segundo, CA, US

Year founded

1983

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