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Remote Retail Customer Service Jobs in Peekskill, NY

HB Travels

Customer Experience Associate (Remote)

Danbury, CT · Remote

$14.75 - $20.50/hr

... remote team. This role is ideal for individuals who enjoy helping people, building positive ... Respond to customer inquiries in a professional and timely manner * Assist clients with service ...

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Remote Retail Customer Service information

See Peekskill, NY salary details

$10

$17

$25

How much do remote retail customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote retail customer service in Peekskill, NY is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.10 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are popular job titles related to Remote Retail Customer Service jobs in Peekskill, NY?

For Remote Retail Customer Service jobs in Peekskill, NY, the most frequently searched job titles are:

What job categories do people searching Remote Retail Customer Service jobs in Peekskill, NY look for?

The top searched job categories for Remote Retail Customer Service jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Remote Retail Customer Service jobs?

Cities near Peekskill, NY with the most Remote Retail Customer Service job openings:

Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Peekskill, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,418 per year, or $18 per hour.

Customer Service Representative (REMOTE)

Madison Approach

Rye, NY • Remote

$25 - $31/hr

Full-time

Posted 26 days ago

Job description

Job Title:          Remote Customer Service Representative (SAP Experience Required)
Location:          Remote (Client based in Rye, NY)
Position Type: Temp-to-Permanent
Pay Rate:         $25–$31/hr DOE (Perm Salary up to $65K DOE)
Hours:              8:30am-5pm 
 
Join a small but well-established manufacturing company with a reputation for quality and reliability. Our client values teamwork, adaptability, and excellent customer service.
 
Key Responsibilities:
  1. Serve as a primary point of contact for customers, handling communications via phone, email, and customer portals
  2. Enter and maintain customer orders in SAP, ensuring accuracy and timely processing
  3. Coordinate with logistics to follow up on order status and delivery
  4. Access and update customer portals as needed for forecasting, invoicing, and related tasks
  5. Collaborate as part of a two-person customer service team, supporting each other to meet customer needs
  6. Take on ad hoc assignments as required by the business
Requirements:
  • Proven experience with SAP, especially in customer maintenance and order entry
  • Strong communication and organizational skills
  • Ability to work independently and as part of a small team
  • Comfortable with remote work and flexibility to handle varied tasks