Duncan, BC · On-site +1
CA$111K - CA$130K/yr
... Services Division, supporting customer service and development applications processes ... office / remote schedule after a successful in-office training period. Salary The CVRD offers a ...
Duncan, BC · On-site +1
CA$111K - CA$130K/yr
... Services Division, supporting customer service and development applications processes ... office / remote schedule after a successful in-office training period. Salary The CVRD offers a ...
$9.63 - $13.28
14% of jobs
$14.75 is the 25th percentile. Wages below this are outliers.
$13.28 - $16.92
28% of jobs
The median wage is $18.25 / hr.
$16.92 - $20.57
23% of jobs
$22.73 is the 75th percentile. Wages above this are outliers.
$20.57 - $24.21
17% of jobs
$24.21 - $27.85
7% of jobs
$27.85 - $31.50
5% of jobs
$31.50 - $35.14
2% of jobs
$35.14 - $38.79
0% of jobs
$38.79 - $42.43
1% of jobs
$42.43 - $46.08
1% of jobs
$46.08 - $49.72
1% of jobs
$9
$22
$49
A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.
A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.
To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.
For Remote Retail Customer Service jobs in Duncan, BC, the most frequently searched job titles are:
The top searched job categories for Remote Retail Customer Service jobs in Duncan, BC are:
Cities near Duncan, BC with the most Remote Retail Customer Service job openings:
CA$111K - CA$130K/yr
Full-time
Medical, Dental, Retirement, PTO
Re-posted 11 days ago
Majestic mountains, the rugged West Coast Trail, serene lakes, and one of the world's tallest free-standing timber rail trestles all lie in the picturesque Cowichan Valley Regional District (CVRD). Located on Vancouver Island, the CVRD provides a wide range of local government services to a population of 80,000 within its 4 distinct municipalities and 9 electoral areas. Just 50 km north of Victoria and 30 km south of Nanaimo, the Cowichan Valley offers a warm climate and numerous parks, recreational, cultural, and social opportunities.
We are seeking to add to our team, a professional with excellent leadership qualities and strong planning skills.
Reporting to the Manager, Community Planning or Development Services, the Planning Coordinator supports the Regional District's current and long-range planning operations. This exempt position works in an administrative, technical and management capacity in carrying out the supervision of staff, programs and services and acts as a liaison and resource between the Land Use Services Department and other CVRD divisions, and with external agencies and organizations. The immediate need is for a Planning Coordinator in the Development Services Division, supporting customer service and development applications processes.
QualificationsAn equivalent combination of education, training and experience may be considered.
View the full job description listing all the job requirements.
Hours of WorkThis regular-full time exempt position works 35 hours per week (Monday - Friday, 8:30-4:30) and is eligible for flex time. Some evening and weekend work may be required. This position works from the CVRD's main office in Duncan, BC, and at this time, is eligible to be part of the Work From Home program, potentially working a hybrid in-office / remote schedule after a successful in-office training period.
SalaryThe CVRD offers a competitive salary range of $111,765.09 to $130,660.09 per year (2026 rate), commensurate with experience, plus a comprehensive benefits package including extended health, dental, and insurance benefits, pension, and paid vacation.
Application InstructionsIf you are ready to take on this challenging and rewarding leadership role, please submit your cover letter and resume in confidence via the application link above by 4:30 pm on the date indicated. Please include a recent drivers' absract with your application.
NoteNote that testing may be required during the interview process. Testing is based on the knowledge, skills, abilities and qualifications outlined in the job description.
Job applicants requiring accommodation to participate in any stage of the hiring process should contact Human Resources at hr@cvrd.bc.ca to communicate their accommodation needs.
Employment Type: FULL_TIME