ZipRecruiter

Log In

2

Remote Retail Customer Service Jobs in Calera, AL

Dollar Tree

customer service associate II

Homewood, AL · On-site

$15.75 - $21/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

Our team of dedicated professionals helps construction, contracting and field services companies ... remote. What you will be doing: * Proactively maintain high levels of customer engagement and ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

Our team of dedicated professionals helps construction, contracting and field services companies ... remote. What you will be doing: * Proactively maintain high levels of customer engagement and ...

HMG Careers

Remote Sales and Service Advisor

Midfield, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Sterrett, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Wilton, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Thorsby, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Sylacauga, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Goodwater, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsRetail Customer Service JobsRemote Retail Customer Service JobsRemote Retail Customer Service Jobs in Calera, AL

Remote Retail Customer Service information

See Calera, AL salary details

$9

$15

$22

How much do remote retail customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote retail customer service in Calera, AL is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $17.84 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are the most commonly searched types of Retail Customer Service jobs in Calera, AL?

The most popular types of Retail Customer Service jobs in Calera, AL are:

What are popular job titles related to Remote Retail Customer Service jobs in Calera, AL?

For Remote Retail Customer Service jobs in Calera, AL, the most frequently searched job titles are:

What job categories do people searching Remote Retail Customer Service jobs in Calera, AL look for?

The top searched job categories for Remote Retail Customer Service jobs in Calera, AL are:

What cities near Calera, AL are hiring for Remote Retail Customer Service jobs?

Cities near Calera, AL with the most Remote Retail Customer Service job openings:

Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Calera, AL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $33,211 per year, or $16 per hour.

Remote Inbound Customer Service Agent - 10.13 Start

Grand Circle LLC

AL • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our October 13th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC's confirmed Travelers, assisting them with maintaining their itinerary through various functions.
Must be located in one of the following States: Alabama, Arizona, Florida, Georgia, Indiana, Nevada, North Carolina, Ohio, South Carolina, Texas, or Utah
Responsibilities
  • Handle a high volume of inbound calls; assisting customers with managing their reservation
    • Updating Traveler contact information, processing payments, managing airline reservations, online access resets, providing general information on itineraries
  • Taking escalated calls, deescalating calls in a customer centric environment
  • Communicate comprehensive information to travelers, including details about our products and policies.
  • Document all customer interactions and call notes in assigned programs
  • Work across multiple platforms in an efficient manner to handle and solution inbound calls (5-7 programs at one time - working across 3 screens).
  • Excel in a Values Focused environment: Open & Courageous Communication, Risk Taking, Emotional Maturity, Thriving In Change, Teamwork, Speed & Quality
  • Work in a metrics driven environment: Average Handle Time, After Call Work, Average Speed to Answer, Hold Time, Attendance, Adherence, Post Call Surveys, and values assessment
  • Attend all Team, Department, and Company meetings in a camera on environment.

Qualifications
  • 3 - 5+ years of experience working in a call center environment, receiving customer service-based calls.
    • Displayed proficiency in an unscripted environment.
  • 1+ years of experience working remotely (Preference to those who have started and trained remotely).
  • Must have hardwired internet (cannot use Wi-Fi), recommended speeds are 50 MBPS Download, 25 MPBS upload

Schedule
  • Training Schedule: (5 weeks) Monday - Friday 9:00 - 5:00 PM ET
  • 1st Production Schedule (4-6 Months)
    • Sunday - Thursday | Sunday (10:00 AM - 6:00 PM ET), Monday - Thursday (12:00 PM - 8:00 PM ET)
    • Tuesday - Saturday |Tuesday - Friday (12:00 PM - 8:00 PM ET) Saturday (10:00 AM - 6:00 PM ET)

Total Rewards
The base salary range for this role is $18.00 hourly. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
  • Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
  • Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day.
  • Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
  • Your future, secured: 401(k) with company match, life insurance, and disability coverage
  • Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
  • Extra perks: FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community

To learn more, please visit our websites at www.gct.com, www.oattravel.com and www.grandcirclefoundation.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply