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Remote Reservation Jobs in Miami, FL (NOW HIRING)

OpenTable

Senior District Manager (Remote)

Miami, FL · On-site +1

Deep operational knowledge of restaurant management software, reservation platforms, or front-of-house hospitality technology. * Experience leading geographically dispersed or multi-market sales ...

OpenTable

Senior District Manager (Remote)

Miami, FL · On-site +1

Deep operational knowledge of restaurant management software, reservation platforms, or front-of-house hospitality technology. * Experience leading geographically dispersed or multi-market sales ...

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All JobsReservation JobsRemote Reservation JobsRemote Reservation Jobs in Miami, FL

Remote Reservation information

See Miami, FL salary details

$10

$22

$44

How much do remote reservation jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote reservation in Miami, FL is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $27.84 per hour, depending on experience, location, and employer.

What is a remote reservation?

Remote reservation jobs involve assisting customers with booking services such as hotels, flights, car rentals, or event tickets, all while working from a remote location. Employees in these roles typically communicate with customers via phone, email, or chat to process reservations, provide information, and resolve issues. These jobs require strong communication skills, attention to detail, and proficiency with reservation systems or software. Many companies hire remote reservation agents to provide flexible customer service and manage bookings efficiently.

What are the key skills and qualifications needed to thrive as a remote reservation agent?

To thrive as a Remote Reservation Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management software, CRM systems, and telecommunication tools is important for handling bookings efficiently. Excellent verbal communication, problem-solving abilities, and the capacity to work independently are key soft skills in this role. These skills ensure accurate reservations, customer satisfaction, and effective service delivery in a remote work environment.

What are some common challenges faced by remote reservation agents, and how can they be effectively managed?

Remote reservation agents often encounter challenges such as handling high call volumes, managing time zone differences, and ensuring clear communication with both customers and internal teams. To effectively manage these challenges, agents should develop strong organizational skills, utilize digital scheduling tools, and maintain clear written records. Regularly scheduled team meetings and ongoing training can also help agents stay aligned with company policies and enhance their problem-solving abilities, leading to a smoother workflow and improved customer satisfaction.

What is the difference between Remote Reservation vs Remote Customer Service Representative?

AspectRemote ReservationRemote Customer Service Representative
Required CredentialsHigh school diploma, reservation system trainingHigh school diploma, customer service skills
Work EnvironmentTravel, hospitality, or travel agenciesVarious industries including retail, telecom, hospitality
Employer & Industry UsageHotels, airlines, travel companiesBroad industry use across sectors
Common Search & ComparisonReservations, booking, travel bookingCustomer support, client service, help desk

Remote Reservation roles focus on booking and managing reservations within the travel and hospitality industries, requiring specific reservation system knowledge. Remote Customer Service Representatives handle a wider range of customer inquiries across multiple industries, emphasizing communication skills. While both roles involve remote work and customer interaction, their primary functions and industry focus differ.

What are the most commonly searched types of Reservation jobs in Miami, FL?

The most popular types of Reservation jobs in Miami, FL are:

What are popular job titles related to Remote Reservation jobs in Miami, FL?

For Remote Reservation jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Remote Reservation jobs in Miami, FL look for?

The top searched job categories for Remote Reservation jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote Reservation jobs?

Cities near Miami, FL with the most Remote Reservation job openings:

Remote Reservation jobs near you
Infographic showing various Remote Reservation job openings in Miami, FL as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $47,245 per year, or $22.7 per hour.

Soho Support Coordinator - Member Services - (Remote - Miami Based & Seasonal)

Soho House & Co.

Miami Beach, FL • On-site, Remote

Full-time

Posted 7 days ago

Job description

The Role…

This is an exciting time to be joining our Soho Support guest service team. We are a global function, supporting members with all their needs, from application enquiries, restaurant reservations, bedroom bookings and Soho Home retail enquiries.

Soho Support Member Services serves as the first point of contact to members looking to visit our Houses in New York and Los Angeles. The role is fast-paced and diverse, tasks can range from booking restaurant reservations to providing membership invoices, discussing private hire opportunities in our houses, and going the extra mile arranging special occasions.

Key responsibilities…

  • Act as a warm, professional, and knowledgeable first point of contact for Soho House members, delivering exceptional service via telephone and email.
  • Respond to all member queries in a timely and efficient manner, consistently meeting or exceeding departmental SLAs and personal performance KPIs.
  • Deliver a proactive, solutions-focused service to a diverse global membership, anticipating needs and enhancing the overall member experience.
  • Manage a variety of requests including membership administration, club and restaurant enquiries, and general support across our Houses in New York and Los Angeles.
  • Take ownership of member queries from initial contact through to resolution, ensuring a seamless and personalised experience.
  • Collaborate effectively with internal teams and support departments to resolve issues and continuously improve service delivery.
  • Identify opportunities to improve processes and member experience through initiative and feedback. 

What We're Looking For…

  • A genuine passion for luxury hospitality and delivering elevated, personalised customer experiences.
  • Self-motivated and solution driven, with the ability to absorb training materials quickly and demonstrate initiative 
  • A natural communicator with a polished and professional telephone manner, alongside excellent written communication skills.
  • Highly organised with exceptional attention to detail and the ability to multitask in a fast-paced environment.
  • Proactive and resourceful, with a strong sense of ownership and the confidence to take initiative in problem-solving.
  • Results-driven, with a clear understanding of working towards and achieving individual and team KPIs.
  • Adaptable, resilient, and motivated, with a strong desire to learn, grow, and progress within the business.
  • Discreet and trustworthy, with a clear understanding of the importance of handling confidential member information.

Your experience…

Required

  • Experience working within a luxury hospitality, premium service, or high-end customer-focused environment.
  • Proven ability to meet or exceed personal and departmental KPIs and SLAs.
  • Experience using Salesforce or a similar CRM system.
  • Strong experience working in a fast-paced, target-driven team environment.
  • Excellent verbal and written communication skills in fluent English.
  • Solid understanding of GDPR and the importance of data protection.

Preferred

  • Experience with OpenTable or similar reservation systems.
  • Experience working within a membership-based or loyalty-driven environment.
  • Previous experience supporting international customers or working across multiple regions.
  • Experience working in a remote or hybrid environment.

Additional information…

  • This is a remote, entry-level position.
  • Able to commit to the full duration of a 6-month seasonal contract.
  • While a dedicated home office is not required, you must have access to a quiet, private workspace free from distractions during working hours.
  • A strong and reliable internet connection is essential to perform effectively in this role.
  • This role requires working 40 hours per week across a 7-day operation, with varied shifts scheduled as 9:00 am–6:00 pm, 11:00 am–8:00 pm, or 2:00 pm–11:00 pm.
  • Candidates must be based in the Miami area and available to travel for onboarding and occasional team days at our Miami Houses.
  • All necessary equipment, including a laptop and headset, will be provided by Soho House

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

  • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
  • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
  • Learning & Development: An extensive range of internally and externally run courses are available for all employees.