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Remote Reservation Jobs in Baltimore, MD (NOW HIRING)

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Remote Reservation information

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$10

$23

$46

How much do remote reservation jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote reservation in Baltimore, MD is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $28.89 per hour, depending on experience, location, and employer.

What is a remote reservation?

Remote reservation jobs involve assisting customers with booking services such as hotels, flights, car rentals, or event tickets, all while working from a remote location. Employees in these roles typically communicate with customers via phone, email, or chat to process reservations, provide information, and resolve issues. These jobs require strong communication skills, attention to detail, and proficiency with reservation systems or software. Many companies hire remote reservation agents to provide flexible customer service and manage bookings efficiently.

What are the key skills and qualifications needed to thrive as a remote reservation agent?

To thrive as a Remote Reservation Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management software, CRM systems, and telecommunication tools is important for handling bookings efficiently. Excellent verbal communication, problem-solving abilities, and the capacity to work independently are key soft skills in this role. These skills ensure accurate reservations, customer satisfaction, and effective service delivery in a remote work environment.

What are some common challenges faced by remote reservation agents, and how can they be effectively managed?

Remote reservation agents often encounter challenges such as handling high call volumes, managing time zone differences, and ensuring clear communication with both customers and internal teams. To effectively manage these challenges, agents should develop strong organizational skills, utilize digital scheduling tools, and maintain clear written records. Regularly scheduled team meetings and ongoing training can also help agents stay aligned with company policies and enhance their problem-solving abilities, leading to a smoother workflow and improved customer satisfaction.

What is the difference between Remote Reservation vs Remote Customer Service Representative?

AspectRemote ReservationRemote Customer Service Representative
Required CredentialsHigh school diploma, reservation system trainingHigh school diploma, customer service skills
Work EnvironmentTravel, hospitality, or travel agenciesVarious industries including retail, telecom, hospitality
Employer & Industry UsageHotels, airlines, travel companiesBroad industry use across sectors
Common Search & ComparisonReservations, booking, travel bookingCustomer support, client service, help desk

Remote Reservation roles focus on booking and managing reservations within the travel and hospitality industries, requiring specific reservation system knowledge. Remote Customer Service Representatives handle a wider range of customer inquiries across multiple industries, emphasizing communication skills. While both roles involve remote work and customer interaction, their primary functions and industry focus differ.

What are the most commonly searched types of Reservation jobs in Baltimore, MD?

The most popular types of Reservation jobs in Baltimore, MD are:

What are popular job titles related to Remote Reservation jobs in Baltimore, MD?

For Remote Reservation jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Reservation jobs in Baltimore, MD look for?

The top searched job categories for Remote Reservation jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Reservation jobs?

Cities near Baltimore, MD with the most Remote Reservation job openings:

Remote Reservation jobs near you
Infographic showing various Remote Reservation job openings in Baltimore, MD as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $49,082 per year, or $23.6 per hour.

IP Network Test Engineer

By Light Professional IT Services LLC

Fort George G Meade, MD • On-site, Remote

$150K/yr

Other

Re-posted 5 days ago

Job description

Company Overview
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Position Overview
An IP Network Engineer assesses, tests, and recommends solutions and technologies to improve all aspects of DISN IP backbone. These technologies include network devices (routers, switches, firewalls, and Intrusion Detection Systems (IDS), and services Authentication, Authorization and Accounting (AAA), Access Control List (ACL), secure remote access (i.e Secure shell, Secure VPN, IPSec), and IPv6 capable devices.
An IP Network Engineer is responsible for all DISN aspects regarding the design review/recommendation, lab testing, evaluation/certification, and implementation/deployment as well as provide Tier3 support for DoD's NIPRNet backbone network.
The position is onsite at Fort Meade, MD.
Responsibilities
  • Provide technical expertise in design review, lab testing & test report, implementation plan and deployment of new advanced large-scale complex DoD networks.
  • Implement MPLS services offerings on the DISN network. MPLS services include L3VPN, L2VPN, VPLS (Virtual Private LAN service) and CsC (Carrier Supporting Carrier). Platforms tested include Juniper MX Series, Cisco ASR Series routers.
  • Provide technical security expertise in design, test, evaluation and deployment of advanced large-scale complex DoD networks. Review security requirements set by DoD agencies for the NIPRNET/SIPRNET network protection; Assess and analyze current NIPRNET/SIPRNET network architecture; Propose and analyze potential solutions.
  • Conducting audits, risk assessment, threat analysis, contingency planning and implementing security standards and methods.
  • Reviews security threats to the current DoD NIPRNet/Internet gateway IA infrastructure, architecture, and technology and determines/implements effective countermeasures IAW established policies/regulations/directives.
  • Delivers Router and Firewall Test Plans, Test Reports, as well as Implementation Plans to provide direction for deployment in the production environment. Prepare field recommendations and Configuration Guides.
  • Provide Tier III engineering support to field operations personnel and deliver Field Support Lessons Learned reports.
  • Conduct market research to find products to meet requirements.

Required Experience/Qualifications
  • BS in Networking, Telecommunications, or related area required.
  • CCNP-Enterprise or JNCIP-ENT or equivalent routing and switching experience.
  • DoD 8570-01-M IAT Level I or higher to include one of the following: A+ CE, CCNA-Security, CND, Network+ CE, SSCP Security+, GSEC, SCNP, SSCP, or CISSP.
  • Extensive experience in IP networking, including IP platforms such as customer edge routers, provider edge routers, switches, firewalls, Internet Access Points (IAP's), Cloud Access Points (CAP's), Layer 2 and Layer 3 Virtual Private Networks (L2VPN and L3VPN), Internet Protocol Version 4 (IPV4), Internet Protocol Version 6 (IPV6/6VPE), Ethernet VPN (EVPN), Quality of Service (QoS), Segment Routing, Multiprotocol Label Switching (MPLS), Virtual Local Area Network (VLAN), Autonomous System Boundary Router (ABSR), external border gateway protocol (BGP) (eBGP), Layer 2 Psuedowire, Interior Gateway Protocols (IGP), Inter- Intermediate System to Intermediate System (IS-IS), Open Shortest Path First (OSPF), MPLS - Resource Reservation Protocol (RSVP), Label Distribution Protocol (LDP), Carrier servicing Carrier (CsC), Multicast, Filter Based Forwarding (FBF), Multi-Hop Bidirectional Forwarding Detection (MBFD), Ethernet Operation, Firewalls including Access Control List (ACL) , Operation Administration and Maintenance (OAM) Protocol and Network Management., 802.1Q and VRRP/HSRP.
  • Expertise in large-scale IP Networking & Testing with backbone routers (Juniper MX and Cisco ASR9K) running ISIS, BGP/MP-BGP (multi AS), MPLS routing protocols, switches and testing gear including traffic generators from IXIA, Spirent Test Center and Agilent N2X.
  • Routing protocols: BGP, MP-BGP, MPLS/RSVP, OSPF, IS-IS, RIP, Multicast, IPv6, QoS, MACSec.
  • Advanced MPLS (Multiprotocol Label Switching) services (L3VPN, L2VPN, VPLS & CSC).
  • TCP/IP , LAN/WAN, SONET, ICMP and SNMP management protocols.

Preferred Experience/Qualifications
  • CCIE or JNCIE or equivalent routing and switching experience.
  • Hardware certification testing, JUNOS/IOS/IOS-XR operating system regression testing which include all protocols and services required for DISN backbone routers. Router platforms include Juniper MX960/MX480 routers and Cisco ASR9K (ASR9010/ASR9006) routers.
  • DISN IP Design Experience
  • Network test equipment/Traffic Generator such as IXIA, Spirent Test Center, and Agilent N2X.
  • Firewalls (Juniper/Netscreen, Cisco ASA/PIX, CyberGuard, SideWinder), VPN products (IPSec, SSL VPN).
  • IDS/IPS (Arbor Peakflow DoS & Traffic, Top Layer, ForeScout).
  • F5 Big-IP load balancer, BlueCoat Web Proxy.
  • Unix (SUN/HP/BSD) Servers/Workstations, Linux, PC Servers/Workstations
  • VMWare ESXi server.
  • JunOS, Cisco IOS & IOS-XR, UNIX (Sun Solaris, BSD, HPUX, SCO), VMWare, Linux, FreeBSD, Microsoft OS Servers and Workstations.
  • Certificate Authority Server, ACE/SecureID Server, TACACS+, RADIUS, MS Exchange, Sendmail, Apache web server, PKI, WINS, DHCP, DNS, FTP/SFTP/TFTP, SSH, NTP, Netflow/Cflowd servers.
  • Possess excellent interpersonal communication skills with the ability to interact with management and staff at all levels.
  • Candidate should also have excellent verbal and written communication skills.
  • MS in Networking, Telecommunications, or related area desired

Special Requirements/Security Clearance
  • Minimum SECRET Clearance required.

Salary Range
Salary Minimum: $150,000
Salary Maximum: $250,000
The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. When extending an offer, By Light also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level, and market conditions. In addition, By Light provides an extensive selection of benefits and offerings to our employees.

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