TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
Quick apply
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
Quick apply
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
Washington, DC · On-site +1
$87K - $99K/yr
This position is preferably based in Washington, DC; but could be fully remote for the right ... Manage third-party research initiatives and disseminate findings to develop strategy, inform ...
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Washington, DC · On-site +1
$87K - $99K/yr
This position is preferably based in Washington, DC; but could be fully remote for the right ... Manage third-party research initiatives and disseminate findings to develop strategy, inform ...
Rockville, MD · Remote
$102K - $117K/yr
This role is fully remote * Clearance : Public Trust * Salary Range : $102,413 to $117,774 per year ... Ripple Effect is looking for a Research and Evaluation Manager that will work with the Research ...
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Rockville, MD · Remote
$102K - $117K/yr
This role is fully remote * Clearance : Public Trust * Salary Range : $102,413 to $117,774 per year ... Ripple Effect is looking for a Research and Evaluation Manager that will work with the Research ...
Rockville, MD · On-site +1
$102K - $117K/yr
This role is fully remote * Clearance : Public Trust * Salary Range : $102,413 to $117,774 per year ... Ripple Effect is looking for a Research and Evaluation Manager that will work with the Research ...
Rockville, MD · On-site +1
$102K - $117K/yr
This role is fully remote * Clearance : Public Trust * Salary Range : $102,413 to $117,774 per year ... Ripple Effect is looking for a Research and Evaluation Manager that will work with the Research ...
Rockville, MD · On-site +1
$102K - $117K/yr
This role is fully remote * Clearance : Public Trust * Salary Range : $102,413 to $117,774 per year ... Ripple Effect is looking for a Research and Evaluation Manager that will work with the Research ...
Rockville, MD · On-site +1
$102K - $117K/yr
This role is fully remote * Clearance : Public Trust * Salary Range : $102,413 to $117,774 per year ... Ripple Effect is looking for a Research and Evaluation Manager that will work with the Research ...
Joyce Payne Research Center, the Manager for Research Operations and Reporting is responsible for a portfolio of activities that advance the Center's mission through project management and program ...
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Joyce Payne Research Center, the Manager for Research Operations and Reporting is responsible for a portfolio of activities that advance the Center's mission through project management and program ...
Washington, DC · On-site +1
$140K - $153K/yr
Knoxville, TN, Remote/Home Based Job Summary and Description: The Technical Leader in this position ... Experience in performing and/or managing research activities. * Incumbents must be able to exercise ...
Washington, DC · On-site +1
$140K - $153K/yr
Knoxville, TN, Remote/Home Based Job Summary and Description: The Technical Leader in this position ... Experience in performing and/or managing research activities. * Incumbents must be able to exercise ...
Silver Spring, MD · Remote
$45K - $55K/hr
Ability to manage multiple priorities while working independently in a remote setting. Preferred * Previous experience supporting clinical research or healthcare operations. * Familiarity with ICH ...
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Silver Spring, MD · Remote
$45K - $55K/hr
Ability to manage multiple priorities while working independently in a remote setting. Preferred * Previous experience supporting clinical research or healthcare operations. * Familiarity with ICH ...
Washington, DC · On-site +1
$71K - $79K/yr
C.; but could be fully remote for the right candidate. The position offers a salary range of $71k ... Implement Prospect Research & Moves Management training and develop best practice materials to ...
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Washington, DC · On-site +1
$71K - $79K/yr
C.; but could be fully remote for the right candidate. The position offers a salary range of $71k ... Implement Prospect Research & Moves Management training and develop best practice materials to ...
This is a remote-based opportunity. The Research Scientist III works with data, develops ... Depending on your role, you may be able to discuss flexible working arrangements with your manager.
This is a remote-based opportunity. The Research Scientist III works with data, develops ... Depending on your role, you may be able to discuss flexible working arrangements with your manager.
Bethesda, MD · Remote
$55K - $60K/yr
Remote Overview Collage Group is the only cultural intelligence engine that fuses consumer ... Manage logistical issues around fielding, data processing, vendors, etc., including identifying ...
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Bethesda, MD · Remote
$55K - $60K/yr
Remote Overview Collage Group is the only cultural intelligence engine that fuses consumer ... Manage logistical issues around fielding, data processing, vendors, etc., including identifying ...
Bethesda, MD · On-site +1
$55K - $60K/yr
Remote Overview Collage Group is the only cultural intelligence engine that fuses consumer ... Manage logistical issues around fielding, data processing, vendors, etc., including identifying ...
Bethesda, MD · On-site +1
$55K - $60K/yr
Remote Overview Collage Group is the only cultural intelligence engine that fuses consumer ... Manage logistical issues around fielding, data processing, vendors, etc., including identifying ...
Washington, DC · Remote
This is a remote, flexible role for candidates who are analytical, commercially curious, and ... Research companies, markets, business models, and investment themes. * Build target lists, market ...
Quick apply
Washington, DC · Remote
This is a remote, flexible role for candidates who are analytical, commercially curious, and ... Research companies, markets, business models, and investment themes. * Build target lists, market ...
This is a remote, flexible role for candidates who are analytical, commercially curious, and ... Research companies, markets, business models, and investment themes. * Build target lists, market ...
Quick apply
This is a remote, flexible role for candidates who are analytical, commercially curious, and ... Research companies, markets, business models, and investment themes. * Build target lists, market ...
Reston, VA · On-site +1
$213K/yr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Manage project timelines, deliverables, and milestones to ensure successful and timely completion ...
Reston, VA · On-site +1
$213K/yr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Manage project timelines, deliverables, and milestones to ensure successful and timely completion ...
Bethesda, MD · Remote
$25 - $30/hr
... manage multiple project deadlines, and collaborate effectively in a fully remote environment • Interest in medical education or health professions education research Preferred qualifications: • ...
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Bethesda, MD · Remote
$25 - $30/hr
... manage multiple project deadlines, and collaborate effectively in a fully remote environment • Interest in medical education or health professions education research Preferred qualifications: • ...
Washington, DC · On-site +1
$110K/yr
Primary Duties and Responsibilities The Managing Director leads research development services and ... Remote or in office (Washington, D.C.). * Negotiable: The firm standard is in-office presence for ...
Washington, DC · On-site +1
$110K/yr
Primary Duties and Responsibilities The Managing Director leads research development services and ... Remote or in office (Washington, D.C.). * Negotiable: The firm standard is in-office presence for ...
Washington, DC · Remote
ProSidian.com ProSidian Seeks a DOE - NNSA Program Manager - Research and Development (TEPSIII30) headquartered near CONUS - Washington, DC (Remote) to support requirements for Nuclear Energy Sector ...
Washington, DC · Remote
ProSidian.com ProSidian Seeks a DOE - NNSA Program Manager - Research and Development (TEPSIII30) headquartered near CONUS - Washington, DC (Remote) to support requirements for Nuclear Energy Sector ...

Full-time
Posted 27 days ago
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.
Duties:
· Lead the research, development, organization, and maintenance of knowledge base content.
· Supervise Content Research Analysts and assign daily work activities.
· Review customer escalations and coordinate research efforts to resolve complex inquiries
· Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.
· Analyze customer trends and recommend improvements to content, workflows, and business processes.
· Collaborate with subject matter experts to validate and improve customer-facing information.
· Perform additional duties as assigned
Requirements
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
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It services
51 - 200 Employees
Arlington, VA, US
2005