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Remote Relay Service Jobs in Albuquerque, NM (NOW HIRING)

BCForward

Call Center Representative

Albuquerque, NM · Remote

$19 - $19.90/hr

Remote Duration: 12+ months with possible extension Start Date: 10/19/2026 Pay Rate: $19.90/hour on ... service Recognize and follow call flows with scripts Research and review customer inquiries ...

UnitedHealth Group

Scheduling Coordinator

Albuquerque, NM · Remote

$17.25 - $21.75/hr

This position is Remote in Albuquerque, NM. If you are located within commutable distance to the ... Wireless services such as satellite, hot spot, line of sight antenna cannot be used for ...

UnitedHealth Group

Scheduling Coordinator

Albuquerque, NM · On-site +1

$17.25 - $21.75/hr

This position is Remote in Albuquerque, NM. If you are located within commutable distance to the ... Wireless services such as satellite, hot spot, line of sight antenna cannot be used for ...

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Remote Relay Service information

See Albuquerque, NM salary details

$15

$22

$26

How much do remote relay service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote relay service in Albuquerque, NM is $22.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $24.47 per hour, depending on experience, location, and employer.

What is the difference between Remote Relay Service vs Customer Support Specialist?

AspectRemote Relay ServiceCustomer Support Specialist
Required CredentialsBasic technical knowledge, communication skillsCustomer service training, communication skills
Work EnvironmentRemote, often tech-focusedRemote or on-site, service-oriented
Industry UsageTelecommunications, tech supportRetail, tech, service industries

Remote Relay Service and Customer Support Specialist roles both require strong communication skills and often involve remote work. However, Remote Relay Service focuses on facilitating communication for individuals with hearing or speech impairments, while Customer Support Specialists handle general customer inquiries and issues across various industries. Understanding these differences helps job seekers find roles aligned with their skills and interests.

What are popular job titles related to Remote Relay Service jobs in Albuquerque, NM?

For Remote Relay Service jobs in Albuquerque, NM, the most frequently searched job titles are:

What job categories do people searching Remote Relay Service jobs in Albuquerque, NM look for?

The top searched job categories for Remote Relay Service jobs in Albuquerque, NM are:

Remote Relay Service jobs near you

Remote Call Center Representative

Albuquerque, NM • Remote

BCForward
IT Services • 5 - 10K employees
Learn more about BCForwardexternal

$17.90/hr

Contractor

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position: CSR – Call Center Representative

Worksite: Remote (Local to State of New Mexico)

Tentative Start Date: Oct 5th - The client is expecting 100% attendance for the first 90-days.

Project Operation Hours:  M-F, 8-hour shifts between 7:00 AM – 7:00 PM MST

Training schedule: 8AM – 4:30 PM MST for 13 days

Job Description:

  • Answer incoming phone calls, chats, and/or emails.
  • Conduct outreach phone calls and/or emails.
  • Provide outstanding customer service.
  • Recognize and follow call flows with scripts.
  • Research and review customer inquiries.
  • Research information using multiple systems.
  • Relay research findings and outcomes to customers.
  • Identify and escalate appropriate issues.
  • Clearly document call information and encounters in call logs.
  • Recognize and alert management of risk and trends.
  • Quickly transition from one task to another.

Qualifications and Requirements:

Basic Qualifications (Required Credentials)

  • 2 years of Customer Service experience.
  • 1 year of call center environment experience.
  • High School Diploma or GED.
  • Proficiency with computers: Experience using the internet, email via Outlook, etc.
  • Data entry experience.
  • Listening, verbal, and written communication experience.
  • Microsoft Office (Excel, Word, Outlook, and Teams) experience.
  • Internet access sufficient to handle calls received via the Internet.
  • Quiet and private remote work location.
BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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