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Remote Relay Service Jobs in Texas (NOW HIRING)

Aerwave

Customer Support Representative II

Dallas, TX · On-site +1

$16.75 - $21.50/hr

The Customer Support Representative II (CSR II) plays a pivotal role in ensuring customer ... Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides ...

HighLevel

Manager, Community Team

Dallas, TX · Remote

Direct, mentor, and scale a global, remote team of Community Specialists ensuring 24/7/365 coverage ... Partner with Product Managers and Product Marketing to gather and relay community feedback ...

Aggreko

Senior Electrical Engineer

Pearland, TX · On-site +1

$95K - $124K/yr

From world-class events that last a few weeks to mining operations and remote communities who rely ... Provide technical support to technicians and customers by phone and in person at Aggreko's service ...

CEI Services

Program Analyst

Austin, TX · On-site +1

Apply communication, analytical and problem-solving skills to identify, relay and resolve process ... Remote #LI-IC1 Service LineCEISV-CE&I Services LLCEmployment Type: FULL_TIME

AECOM

Protection and Controls Engineer

Houston, TX · On-site +1

$79K - $103K/yr

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... This role can be remote located in the U.S. or hybrid out of any of our AECOM U.S. offices. Our ...

AECOM

Protection and Controls Engineer

Houston, TX · On-site +1

$79K - $103K/yr

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... This role can be remote located in the U.S. or hybrid out of any of our AECOM U.S. offices. Our ...

AECOM

Protection and Controls Engineer

Houston, TX · On-site +1

$79K - $103K/yr

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... This role can be remote located in the U.S. or hybrid out of any of our AECOM U.S. offices. Our ...

MasTec Inc

Program Analyst

Austin, TX · On-site +1

This position can be remote, or based in one of our main offices. Will travel once per year for ... construction services across industrial, renewables and infrastructure market sectors. Our ...

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Remote Relay Service information

What is the difference between Remote Relay Service vs Customer Support Specialist?

AspectRemote Relay ServiceCustomer Support Specialist
Required CredentialsBasic technical knowledge, communication skillsCustomer service training, communication skills
Work EnvironmentRemote, often tech-focusedRemote or on-site, service-oriented
Industry UsageTelecommunications, tech supportRetail, tech, service industries

Remote Relay Service and Customer Support Specialist roles both require strong communication skills and often involve remote work. However, Remote Relay Service focuses on facilitating communication for individuals with hearing or speech impairments, while Customer Support Specialists handle general customer inquiries and issues across various industries. Understanding these differences helps job seekers find roles aligned with their skills and interests.

What are the most commonly searched types of Relay Service jobs in Texas? The most popular types of Relay Service jobs in Texas are:
What are popular job titles related to Remote Relay Service jobs in Texas? For Remote Relay Service jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Relay Service jobs in Texas look for? The top searched job categories for Remote Relay Service jobs in Texas are:
What cities in Texas are hiring for Remote Relay Service jobs? Cities in Texas with the most Remote Relay Service job openings:
Remote Relay Service jobs near you
Infographic showing various Remote Relay Service job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Call Center Representative Spanish Bilingual - Roadside Assistance

Call Center Representative Spanish Bilingual - Roadside Assistance

American Automobile Association

Dallas, TX • On-site, Remote

$21.84/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

210th of 281 rated insurance

Job description

Call Center Representative Spanish Bilingual - Roadside Assistance
As a remote, work from home AAA Roadside Assistance Call Center Representative - fluent in English/Spanish, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.
  • Starting Pay: $19.85/hour, with a scheduled pay increase after 6 months
  • Weekend Shift Differential: earn an additional 10% = $21.84 per hour
  • Bilingual Fluency: English/Spanish fluency assessment provided
  • Tenure-Based Growth: scheduled pay increases up to $2.25 between 6-18 months, based on tenure and maintaining good standing
  • Monthly Incentive Program: additional earning potential after 6 months, tied to performance and tenure
  • Advancement Opportunities

What You Will Do:
  • Field incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues.
  • Understand the nature of the member's distress, ensuring their immediate safety, and document the details promptly and accurately.
  • Maintain a compassionate and composed demeanor, especially during high-intensity calls.
  • Relay critical information to the internal and external teams to expedite the dispatching process.
  • Work collaboratively with the team to ensure the smooth operation of our Emergency Roadside Service.
  • Succeed in a structured environment where performance goals are set and measured, driving member satisfaction.

Work-From-Home Requirements:
  • Dedicated, quiet workspace without interruptions.
  • You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.
  • Regular attendance in virtual team meetings and training sessions.
  • Availability during standard business hours and flexibility for possible shift adjustments.

What You Will Need:
  • Prior customer service experience. Call Center experience is preferred. Bilingual skills in English and Spanish, are required.
  • Ability to provide excellent customer service and thrive in a high-volume call environment.
  • Excellent communication skills, both verbal and written.
  • Empathy and a strong desire to help those in distress.
  • Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.
  • Comprehensive understanding of maps, GPS systems, and traffic safety rules.
  • Proficiency in Microsoft Teams and Outlook.
  • High School diploma, GED or equivalent.

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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