Remote Regional Operations Manager Jobs in West Springfield, MA

Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.

Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others.

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com

Travel Insured International (TII), a Crum & Forster company, is hiring for a Business Development Manager, South.

Travel Insured International is a leading travel insurance provider with more than 25 years in business. As a key component of our Small Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.

What you will do:

• The Business Development Manager (BDM) maintains and expands relationships with accounts within assigned territory. Accounts will produce between 1 million and 5 million in annual leisure sales. This annual leisure sales amount will in turn produce between $25,000 and $100,000 annual in travel insurance premium. The BDM is responsible for achieving a sales quota and assigned strategic account objectives
• Develop and execute penetration strategies that are in-line with the company’s overall sales strategy
• Maintain strong and effective long-term relationships that are consistent and continue to evolve with company objectives
• Effectively manage travel partner relationships and set/achieve growth targets through regular contact and informative communication via innovative sales calls appropriately designed to manage a large territory
• Maintain a high level of product knowledge and understand the overall marketplace, competitors’ strengths and weaknesses, economic and industry trends, etc.
• Leverage technology and social media platforms to provide robust training and elevate engagement with our Brand; seize any virtual training opportunities in an effort to reach the largest audience as possible
• Focus on time management in an effort to create the greatest revenue generating opportunities that support regional growth
• Respond to customer needs and process all paperwork in a timely manner.
• Evaluate ROI of trade shows and consumer events; participate when identified as valuable
• Ensure that marketing collateral is utilized effectively and efficiently; manage inventory and distribution appropriately
• Utilize company CRM tools to maintain territory database, record sales activities, distribute travel partner production reports and manage e-mail communication
• Coordinate and oversee marketing initiatives executed by travel partners.
• Efficiently manage a sales and cooperative marketing budget inside established guidelines while mindful of policies and procedures
• Attend and actively participate in any national or regional sales meetings, including, when scheduled for Sales attendance
• Submit biweekly report to Business Center Leader which summarizes the competitive environment in their Region, to advise management of any specific problems that need attention, and report any trends or observations of any kind they feel are important for management to be aware of that affect company goals
• Submit Expense reports with all needed backup in a timely fashion and comply with company guidelines regarding expense procedures
• Handle related job functions as requested
• Responsible for travel a minimum of 50% of the time is crucial for this job. Travel by plane and car is required depending on the location of client opportunity.  Travel includes, but is not limited to, attending meetings, trade shows, supplier functions, company meetings, training functions both in destination and in the territory.  Total amount of travel is expected to be 85 – 100 days.

What YOU will bring to C&F:

• Excellent technical and interpersonal skills are essential
• Entrepreneurial and highly innovative, with the ability to conceptualize and implement strategic market/product planning and with good follow-up and integrative abilities
• A strong team player is required with the resourcefulness and self-confidence to drive the product business
• An ability to think outside of industry norms. Creativity and a desire to change things for the better

Requirements:

• Bachelor’s Degree or equivalent experience required.
• Personal Lines or Property/Casualty License preferred, but not required
• 5+ years of experience, preferably in travel or hospitality sales
• Existing, deep bonds with key travel partners a plus
• Knowledge of and familiarity with Salesforce.com is a plus
• Knowledge of and experience with Microsoft Office products
• Ability to travel a minimum of 50% of the time by car, plane and/or train

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
  

At C&F you will BELONG

If you require special accommodations, please let us know. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.

For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $71,300.00 to a maximum of $134,000.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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