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Remote Reference Librarian Jobs in Baltimore, MD

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Remote Reference Librarian information

See Baltimore, MD salary details

$25.8K

$61.7K

$99.9K

How much do remote reference librarian jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote reference librarian in Baltimore, MD is $61,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $72,000.00 per year, depending on experience, location, and employer.

What is a remote reference librarian?

Remote reference librarians are professional librarians who provide research assistance, information retrieval, and guidance to library users from a distance, often using digital communication tools such as email, chat, or video calls. They help patrons access library resources, answer information queries, and support research needs without requiring in-person visits. This role is especially valuable for users who cannot physically visit the library or prefer online services.

What does a remote reference librarian do?

As a remote reference librarian, you work from home to provide informational resources as needed, often communicating with patrons via chat, email, or phone. You can work for a library, school, law firm, or medical facility. Your responsibilities include performing online research, curating resources, answering emails, calls, and other online informational requests, and evaluating the quality of the available resources. Your duties cover customer service responsibilities such as communicating promptly, maintaining a professional attitude, and responding to inquiries with virtual and other resources. You may also contribute content to the library website and assist in budget planning.

What are the key skills and qualifications needed to thrive as a remote reference librarian, and why are they important?

To thrive as a Remote Reference Librarian, you need a strong background in information science, research methodologies, and a relevant MLS or MLIS degree. Familiarity with digital library systems, online databases, and virtual reference tools such as LibGuides and chat platforms is essential. Excellent communication, customer service, and problem-solving skills help you effectively assist patrons in a virtual environment. These competencies ensure accurate information delivery, user satisfaction, and seamless support in remote library services.

How does a remote reference librarian effectively collaborate with onsite library staff and patrons?

As a Remote Reference Librarian, you will frequently communicate with onsite colleagues through email, chat platforms, and virtual meetings to coordinate reference services and resource sharing. While assisting patrons remotely, you may need to work closely with onsite staff to access physical materials or resolve complex inquiries. Maintaining clear communication and leveraging digital tools ensures seamless collaboration, allowing you to provide timely and accurate information to library users regardless of location.

Can you work remotely as a reference librarian?

Yes, many reference librarian positions are available for remote work, especially in academic, public, and special libraries that utilize digital communication tools. Remote reference librarians typically provide assistance through chat, email, or phone, and may require familiarity with library management systems and online research skills.

How to become a remote reference librarian?

To become a remote reference librarian, candidates typically need a master's degree in library science or information studies from an ALA-accredited program. Relevant skills include strong research abilities, proficiency with library management systems and online research tools, and excellent communication skills. Certification or experience in digital reference services can enhance job prospects, and many positions require the ability to work independently in a virtual environment.
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What are the most commonly searched types of Reference Librarian jobs in Baltimore, MD?

The most popular types of Reference Librarian jobs in Baltimore, MD are:

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The top searched job categories for Remote Reference Librarian jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Reference Librarian jobs?

Cities near Baltimore, MD with the most Remote Reference Librarian job openings:

Remote Reference Librarian jobs near you
Infographic showing various Remote Reference Librarian job openings in Baltimore, MD as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $61,662 per year, or $29.6 per hour.

Senior Technical Writer - SOP & Process Documentation Consultant - PT

F2Onsite

Baltimore, MD • Remote

$50 - $55/hr

Part-time

Re-posted 2 days ago

Job description

Senior Technical Writer – SOP & Process Documentation Consultant (Part-Time, Remote)

  • Part-Time-1 day per week
  • September 2026 - June 2027 with potential to extend
  • Remote - EST Preferred


Scope
We are seeking an experienced consultant to develop, standardize, and deploy SOPs across multiple departments under an approved governance charter and a SharePoint-based document repository. The consultant will work under the direction of our PMO, partnering with department leads and subject matter experts to deliver a high volume of clear, compliant, and consistently formatted procedures on a phased schedule running through June 2027.
 
Key Responsibilities

  • Draft, revise, and finalize SOPs using approved Library templates, numbering conventions, and document classifications.
  • Facilitate working sessions and interviews with subject matter experts, frontline staff, and leadership to capture accurate process detail.
  • Review existing documentation and identify content to formalize, consolidate, or retire.
  • Ensure procedures reflect applicable compliance obligations, including OSHA, ADA, CIPA, and related public agency requirements, and flag gaps for leadership review.
  • Publish approved SOPs to the SharePoint repository with correct metadata, version control, and review dates.
  • Develop rollout communications, quick reference materials, and training artifacts that support staff adoption across all locations.
  • Prepare review packages for the SOP governance process and incorporate feedback through controlled revision cycles.
  • Provide regular status reporting to the PMO, including progress, risks, and dependencies.
  • Document repeatable playbooks and coach designated staff so the Library can sustain the program after the engagement concludes.


Required Qualifications

  • Seven or more years of experience in business process documentation, SOP or policy development, or technical writing in operational environments.
  • Demonstrated delivery of a high-volume documentation portfolio, 40 or more procedures within a single program, on a fixed timeline.
  • Experience working within a formal governance or document control framework, including version control and structured approval workflows.
  • Strong facilitation, interviewing, and plain-language writing skills, with samples available on request.
  • Proficiency with Microsoft 365, including SharePoint document libraries and advanced Word.
  • Availability for scheduled virtual working sessions with Library staff during Eastern Time business hours.
  • Preferred Qualifications
  • PMP, CAPM, or comparable project management credential, or experience operating within a PMO structure.
  • Experience in public sector, library, higher education, or other multi-site public-facing environments.
  • Familiarity with security, IT service management (ITIL), or facilities operations domains.
  • Experience supporting training and change management for procedural rollouts.


Additional Information

  • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.
  • F2OnSite supports and adheres to all state laws regarding background checks.

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

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About F2ONSITE

Sourced by ZipRecruiter

Donny F. Lauderback Founded F2OnSite in 2007, joined shortly thereafter by F. Jonathan Poole, and Created what is now the Fastest Growing onsite IT Services Company in the United States. The Company is located in the popular Legacy Center in Plano, Texas, and has Regional presence in Boston MA, Austin TX, Miami FL, and Charlotte NC, and with hundreds of Technical Employees throughout the Country. F2OnSite operates in more than 40 states across the country, Performing Service at hundreds of locations each day.

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2007

Social media

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