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Remote Real Estate Call Center Jobs in Virginia (NOW HIRING)

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Remote Real Estate Call Center information

What is the difference between Remote Real Estate Call Center vs Remote Mortgage Call Center?

AspectRemote Real Estate Call CenterRemote Mortgage Call Center
CredentialsReal estate license (optional), customer service experienceMortgage license or certification, customer service experience
Work EnvironmentHome-based, real estate industry focusHome-based, mortgage lending industry focus
Employer & Industry UsageReal estate agencies, brokerages, real estate service providersMortgage lenders, banks, financial institutions
Common Search & Comparison IntentCustomer inquiries, property info, appointment schedulingLoan applications, payment info, pre-approvals

Remote Real Estate Call Centers primarily handle client inquiries related to property listings and real estate services, often requiring real estate knowledge. Remote Mortgage Call Centers focus on loan processing, payment questions, and pre-approvals, typically requiring mortgage-specific credentials. Both roles operate remotely within their respective industries, serving as vital customer support channels.

Is a remote real estate call center job worth it?

A remote real estate call center job can be worthwhile for those seeking flexible schedules and experience in customer service or real estate sales. It often involves using CRM tools and requires good communication skills, with pay rates varying based on experience and performance. However, job satisfaction depends on individual preferences and the specific employer's environment.

What are the most commonly searched types of Real Estate Call Center jobs in Virginia?

The most popular types of Real Estate Call Center jobs in Virginia are:

What are popular job titles related to Remote Real Estate Call Center jobs in Virginia?

For Remote Real Estate Call Center jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Real Estate Call Center jobs in Virginia look for?

The top searched job categories for Remote Real Estate Call Center jobs in Virginia are:

What cities in Virginia are hiring for Remote Real Estate Call Center jobs?

Cities in Virginia with the most Remote Real Estate Call Center job openings:

Remote Real Estate Call Center jobs near you

In-Bound Call Center Representative

IronMountain Solutions

Hampton, VA • Remote

$16/hr

Full-time

Re-posted 17 days ago

Job description

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice. 

Job Responsibilities: 

  • Answer and manage incoming calls and online tips from the public
  • Gather, clarify, and document information related to alleged criminal or suspicious activity
  • Review and assess tips to determine relevance and appropriate action
  • Conduct basic research using government, law enforcement, and open-source systems
  • Accurately document calls, tips, and findings in government systems
  • Prepare and route reports to the appropriate field offices or agencies
  • Escalate urgent or actionable information to designated personnel as needed
  • Follow established procedures, policies, and data privacy requirements
  • Provide professional, courteous customer service

Education and Experience Requirements:

  • 3+ years of experience in a call center 
  • Associate's degree required
  • Experience resolving complex stakeholder or customer issues
  • Proven ability to manage multiple tasks in a high-volume environment
  • Strong multitasking skills, including simultaneous data entry, research, and communication
  • Comfortable working with diverse stakeholders across varying professional backgrounds
  • Strong analytical, research, and problem-solving skills
  • Ability to work independently with minimal supervision
  • Excellent verbal and written communication skills
  • Active listening skills and sound judgment in complex situations
  • Experience supporting or training new customer service representatives
  • Ability to generate ad-hoc reports using internal systems
  • Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Apply