Manager, Business Development
Burlington, MA · On-site +1
This role can be either remote or on-site at our Burlington, MA office. What We Offer ... rack and system-level cooling is deployed. Market Development Leadership: Own and expand Stack ...
Manager, Business Development
Burlington, MA · On-site +1
This role can be either remote or on-site at our Burlington, MA office. What We Offer ... rack and system-level cooling is deployed. Market Development Leadership: Own and expand Stack ...
Sr. Sales Engineer, Data Center
Burlington, MA · On-site +1
$60 - $77.50/hr
This role can be either remote or on-site at our Burlington, MA office. What We Offer ... in integrating Stack Forging Thermal Solutions technology into custom rack designs to achieve ...
Sr. Sales Engineer, Data Center
Burlington, MA · On-site +1
$60 - $77.50/hr
This role can be either remote or on-site at our Burlington, MA office. What We Offer ... in integrating Stack Forging Thermal Solutions technology into custom rack designs to achieve ...
Director of Sales Engineering, Data Centers
Burlington, MA · On-site +1
$112K - $187K/yr
... Stack Forging Thermal Solutions technical sales team, driving adoption of proprietary ... Remote or on‑site at Burlington, MA office. Responsibilities * Recruit, coach, and mentor a ...
Director of Sales Engineering, Data Centers
Burlington, MA · On-site +1
$112K - $187K/yr
... Stack Forging Thermal Solutions technical sales team, driving adoption of proprietary ... Remote or on‑site at Burlington, MA office. Responsibilities * Recruit, coach, and mentor a ...
Remote Rack Stack information
How does a Remote Rack Stack technician typically collaborate with on-site teams to ensure timely issue resolution?
Remote Rack Stack technicians frequently work closely with on-site data center staff to coordinate hardware installations, troubleshooting, and repairs. Communication is primarily handled through ticketing systems, video calls, or instant messaging platforms to provide clear instructions or receive real-time feedback. Success in this role often relies on establishing strong relationships with local teams and maintaining detailed documentation to bridge the physical distance. As a result, effective collaboration and proactive communication skills are essential for timely and accurate issue resolution.
What are the key skills and qualifications needed to thrive as a Remote Rack Stack Technician, and why are they important?
To thrive as a Remote Rack Stack Technician, you need strong knowledge of server and network hardware installation, troubleshooting skills, and a background in IT or data center operations. Familiarity with remote management tools, ticketing systems, and possibly certifications like CompTIA Server+ or Cisco CCNA is highly beneficial. Excellent communication, attention to detail, and the ability to follow precise instructions are critical soft skills for coordinating with on-site and remote teams. These skills ensure efficient and accurate hardware deployment, minimize downtime, and maintain data center reliability.
What is a Remote Rack Stack technician?
A Remote Rack Stack technician is a professional responsible for assembling, installing, and maintaining server racks and related hardware in data centers or server rooms, often without being physically present onsite. They use remote management tools and coordinate with onsite staff to ensure that all equipment is properly installed, connected, and configured. Their responsibilities may include troubleshooting hardware issues, performing upgrades, and ensuring optimal performance of the IT infrastructure. This role is crucial for organizations that rely on remote data centers or have distributed IT environments.
What is the difference between Remote Rack Stack vs Remote Network Technician?
| Aspect | Remote Rack Stack | Remote Network Technician |
|---|---|---|
| Certifications | CompTIA Server+, Cisco CCNA | CompTIA Network+, Cisco CCNA |
| Work Environment | Data centers, server rooms, hardware installation sites | Network operation centers, client sites, hardware troubleshooting |
| Industry Usage | IT infrastructure, data center management | Network support, troubleshooting, and maintenance |
| Common Tasks | Installing and configuring server racks, hardware setup | Configuring network devices, troubleshooting connectivity issues |
Remote Rack Stack professionals focus on hardware installation and server rack setup within data centers, while Remote Network Technicians handle network configuration and troubleshooting. Both roles require technical certifications and work in similar environments, but their core responsibilities differ in hardware versus network support.
What are popular job titles related to Remote Rack Stack jobs in Massachusetts? For Remote Rack Stack jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Rack Stack jobs in Massachusetts look for? The top searched job categories for Remote Rack Stack jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Rack Stack jobs? Cities in Massachusetts with the most Remote Rack Stack job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 13 days ago
Johnson Controls rating
8.1
Based on 399 frontline employees who took The Breakroom Quiz
107th of 527 rated manufacturers
Job description
Build your best future with the Johnson Controls team!
Who we are:
Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What We Offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care.
On-the-job/cross-training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Thermal constraints limit AI infrastructure, semiconductor equipment, power electronics, and defense systems. Johnson Controls removes those constraints. Enabled by the Stack Forging process, JCI produces high-performance thermal components and cooling loop solutions - purpose-built for direct integration into AI, HPC, and mission-critical systems. JCI has built the industry's leading thermal management platform for the applications that demand it most.
As a Builder on the Stack Forging Thermal Solutions team at Johnson Controls, you'll join a team of sleeve-rollers who set a high bar for themselves and their co-workers. We foster a collaborative culture with no silos, where everyone is encouraged to think out loud. If you are passionate about your craft and don't give up until you've found a way, you will make an ideal Builder!
This role can be either remote or on-site at our Burlington, MA office.
What We Offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care.
On-the-job/cross-training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
What You'll Do
This role includes business development, account leadership and partner / ecosystem strategy. You will drive adoption of direct liquid cooling across hyperscalers, chipmakers, and server OEMs while shaping how full-rack and system-level cooling is deployed.
Market Development Leadership:Own and expand Stack Forging Thermal Solution's presence in direct liquid cooling across hyperscalers, chip/semiconductor companies, and server OEMs. Focus on large-scale AI and HPC deployments.
Strategic Account Growth:Build and lead executive relationships. Position Stack Forging Thermal Solutions as a primary thermal partner for next-generation platforms, including CPUs, GPUs, other ASICs, and peripheral systems.
Technology Positioning:Translate Stack Forging Thermal Solutions' Stack Forging microgeometry architecture into clear customer value. Emphasize lower pressure drop, higher thermal efficiency, and system-level gains such as improved PUE and rack density.
DLC System Expansion:Drive adoption beyond GPUs into full 100% DLC architectures, including peripherals such as VRMs, DIMMs, NICs, and storage. Position Stack Forging Thermal Solutions as a platform solution, not a component vendor.
Program Origination:Working with the Technical Sales team, identifyand secure early-stage design wins. Influence platform specifications and reference designs with OEM and hyperscale partners.
Cross-Functional Execution:Work closely with engineering, product, and JCI teams to align cold plates, CDUs, and facility-level systems into a unified thermal solution.
Commercial Structuring:Lead complex deal structures, including MSAs, long-term supply agreements, and co-development programs tied to production scale.
Who You Are
You're a quota-focused dealmaker who thrives in long, technical sales cycles with hyperscalers and OEMs. You connect thermal performance to business outcomes and build trust at every level of the account.
Responsibilities
*Responsibilities are subject to change based on shifting business needs
Drive DLC Adoption:Persuasively sell the Stack Forging Thermal Solutions portfolio, focusing on ROI, energy efficiency, and power density.
Strategic Relationship Management:Act as a trusted advisor to executive and technical stakeholders, anticipating their needs as they transition to Direct Liquid Cooling
Link Performance to Business Outcomes:Tie Stack Forging Thermal Solutions's products to measurable gains: reduced pumping power, improved thermal margins, higher compute density, and lower total cost of ownership.
Market Leadership:Deeply understand the evolving data center landscape, specifically the cooling requirements for AI and high-performance computing (HPC).
Internal Collaboration:Partner with JCI Cross-Domain Strategic Account Managers and the Technical Sales team to integrate our DLC solutions into broader, complex facility infrastructure deals.
Pipeline Excellence:Utilize Salesforce to manage complex, long-cycle sales stages, ensuring accurate forecasting and momentum.
Team Leadership:Lead the opportunity team, coordinating between Technical Sales, Solutions engineering, JCI operations, and external partners to ensure seamless solution delivery.
Qualifications
Required Education:Bachelor's degree in Science or related technical field.
Experience:10+ years in business development, technical sales, or strategic account management.
Experience scaling products from R&D-to-production in hardware or infrastructure environments.
Experience engaging with hyperscalers, Server OEMs, or silicon providers.
Ability to communicate complex technical concepts to both engineers and executives.
Preferred Qualifications
Education:Master's degree.
Experience:Work within data center infrastructure, semiconductors, or thermal systems and/or direct experience with liquid cooling, including cold plates, CDUs, or immersion systems.
Familiarity with AI and HPC infrastructure trends, including rising TDP and rack density constraints.
Proven understanding ofThermal ManagementorHVAC systems; specific exposure to liquid cooling technologies is highly preferred.
Existing relationships within hyperscalers, server OEMs, or chip manufacturers.
SALARY RANGE: $100,000 - $167,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
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About Johnson Controls
Sourced by ZipRecruiter
Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.
Industry
Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing
Company size
10,000+ Employees
Headquarters location
Milwaukee, WI, US