Remote Qa Jobs in Minnesota (NOW HIRING)

Our client is seeking a detail-oriented Customer Service Quality Analyst to join a remote quality assurance team. This position plays a critical role in ensuring the accuracy and quality of medical record reviews by validating coding rejections, identifying records requiring second-level review, and helping reduce operational backlogs.

The ideal candidate has experience reviewing medical records, performing quality assurance in a production environment, and maintaining a high level of accuracy while meeting daily productivity goals.

Location: Remote (U.S.)
Schedule: Monday–Friday | 8:00 AM – 4:30 PM CST
Employment Type: Temporary Contract
Contract Duration: Minimum 1-year temp/contract role

Pay Rate: $20.38/hr.

Key Responsibilities

• Conduct quality reviews of medical records using established guidelines and quality standards.

• Validate coding rejections by comparing documentation against required criteria.

• Identify medical records that require second-level clinical review.

• Meet daily productivity and quality performance expectations.

• Maintain strict confidentiality and safeguard Protected Health Information (PHI) in accordance with HIPAA regulations.

• Participate in team meetings, training sessions, and ongoing process improvement initiatives.

• Apply quality assurance best practices consistently while staying current on policies and workflow updates.

• Utilize Microsoft Office applications and multiple Windows-based systems to complete daily work efficiently.

• Learn and navigate new software applications and internal systems as needed.

Required Qualifications

• High School Diploma or GED (Associate degree preferred)

• Minimum 1 year of quality assurance experience

• Experience reviewing various types of medical records

• Experience working in a production-driven environment

• Experience working remotely or in a virtual environment

• Minimum 2 years of experience using Windows-based computer applications and Microsoft Office products

• Strong verbal and written communication skills

• Excellent attention to detail and organizational skills

• Ability to learn multiple work types and adapt to changing processes

Preferred Qualifications

• Associate degree

• Healthcare industry experience

• Experience supporting medical record quality review or coding validation

• Ability to manage multiple priorities while maintaining high accuracy

• Self-motivated with excellent time management skills in a remote work environment

Why work for Adecco?

• Weekly Pay

• 401(k) Plan

• Skills Training

• Excellent medical, dental, and vision benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

IMPORTANT: This role is being recruited for by Adecco’s Healthcare & Life Sciences division, not your local Adecco Branch Office.

For opportunities available at Adecco Healthcare & Life Sciences go to https://www.adecco.com/en-us/employers/industries/healthcare-life-sciences

Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/. The Company will consider qualified applicants with arrest and conviction record.

Pay Details: $20.38 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.