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Remote Qa Analyst Jobs in Boca Raton, FL (NOW HIRING)

The Part-Time QA Nurse is a remote-based RN who plays a critical role in ensuring the clinical documentation integrity, regulatory compliance, and accreditation readiness of our Florida-based home ...

SAP ABAP/Fiori Developer

Fort Lauderdale, FL · Remote

$58.75 - $79.50/hr

This remote role involves developing and enhancing SAP S/4HANA 1909 solutions, with a focus on ... with QA teams for test coverage and validation. Requirements Analysis & Solution Design

SAP ABAP/Fiori Developer

Fort Lauderdale, FL · Remote

$58.75 - $79.50/hr

This remote role involves developing and enhancing SAP S/4HANA 1909 solutions, with a focus on ... with QA teams for test coverage and validation. Requirements Analysis & Solution Design

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Remote Qa Analyst information

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How much do remote qa analyst jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote qa analyst in Boca Raton, FL is $38.34, according to ZipRecruiter salary data. Most workers in this role earn between $27.40 and $47.40 per hour, depending on experience, location, and employer.

What Does a Remote QA Analyst Do?

The job duties of a remote quality assurance or QA analyst involve working to test websites, software, and computer products, find bugs, and troubleshoot issues. As a remote QA analyst, you fulfill these and other responsibilities in a remote location outside of a physical office. Once you have tested the products or systems and compiled your analysis, you typically report the results to your employer or client. Most remote QA analysts use automated testing software and data to create reports for their employers, and this analysis may include suggestions for areas of improvement.

What is the difference between Remote Qa Analyst vs Remote Software Tester?

AspectRemote Qa AnalystRemote Software Tester
Required CredentialsQA certifications, understanding of testing methodologiesTesting certifications, knowledge of testing tools
Work EnvironmentCollaborates with development teams, analyzes requirementsExecutes test cases, reports bugs
Industry UsageUsed across software, web, and app developmentPrimarily in software and app development

Remote Qa Analysts focus on analyzing quality assurance processes, requirements, and test planning, often working closely with teams to improve quality strategies. Remote Software Testers primarily execute test cases and identify bugs. While both roles require testing knowledge and certifications, Qa Analysts have a broader scope involving process analysis, whereas Software Testers focus on hands-on testing execution.

What are the key skills and qualifications needed to thrive as a Remote QA Analyst, and why are they important?

To thrive as a Remote QA Analyst, you need a solid understanding of software testing methodologies, attention to detail, and typically a degree in computer science or a related field. Familiarity with test management tools like Jira, automation frameworks such as Selenium, and certification like ISTQB are commonly required. Strong communication, problem-solving abilities, and self-motivation are essential soft skills for collaborating remotely and ensuring quality standards. These skills and qualifications are crucial for identifying defects efficiently, maintaining clear communication with distributed teams, and delivering high-quality software products.

How does a Remote QA Analyst typically collaborate with development teams to ensure software quality?

As a Remote QA Analyst, you'll frequently coordinate with developers, product managers, and sometimes UX designers through virtual meetings, chat platforms, and project management tools. Effective communication is key, as you'll be reviewing requirements, reporting bugs, and providing feedback on test results. Many teams use agile methodologies, so you'll likely participate in regular stand-ups or sprint planning sessions. Despite the remote setting, collaboration is highly interactive, and building strong relationships with cross-functional team members is crucial to successfully identifying and resolving software issues.

What is a Remote QA Analyst?

A Remote QA Analyst is a quality assurance professional who works from a location outside the traditional office, typically from home, to test software products and ensure they meet quality standards. They design and execute test cases, report bugs, and collaborate with development teams using digital tools. Remote QA Analysts play a critical role in identifying issues early in the software development lifecycle, helping to deliver reliable and user-friendly products. They often use various testing frameworks and communicate regularly with team members via online platforms.
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Remote Contact Center Supervisor

Remote Contact Center Supervisor

Hotwire Communications Ltd

Fort Lauderdale, FL • On-site, Remote

Full-time

Re-posted 22 days ago


Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

11th of 82 rated telecommunications companies


Job description

The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of service is provided to our customers.
RESPONSIBILITIES:
  • Lead and manage a team of customer engagement specialists to ensure successful processes for schedule adherence, call center queues, timeliness of issue resolution, and quality and training needs.
  • Provide coaching and mentoring to team to create and foster engagement, as well as a high- performance culture.
  • Oversee the accurate review and completion of escalated work items and working with other departments to ensure timely resolution.
  • Oversee the daily management of call/ticket resolution call center service level requirements (Metrics) ensuring timely call pick up, wait times and abandonment rates as well as timely resolution and follow through
  • Monitor team members email and department communication to ensure proper feedback is provided as necessary.
  • Analyze and identify opportunities through call monitoring and escalation trends to enhance the customer experience
  • Review the performance of staff, identifying training needs and partnering with internal Training & Quality team to implement training opportunities for new and existing team members
  • Partner with management to identify areas of opportunity to improve the customer experience
  • Work closely with our partners and internal areas to identify and resolve issues in order to provide clients and advisors with exceptional service.
  • Act as management escalation point for escalated calls
  • Support all Customer Contact Center process including but not limited to schedule adherence, department and CES metrics, scorecards, quality assurance, etc., You must maintain a system for providing feedback to agents on a bi-monthly and monthly basis.
  • Keep abreast of new company products, services and procedures to ensure thorough team communication.
  • Maintain positive department morale through, subordinate feedback and establishes promotions, contest, events, etc. to keep a positive work environment.
  • Work with management on Customer Contact Center initiatives.
  • Appropriately escalate customer dissatisfaction with call center leadership team.
  • Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:
  • Demonstrated ability and experience in providing leadership and motivation
  • Working knowledge of Call Centers concepts, practices and procedures
  • Knowledge of cable and telecommunications products and services
  • At least 2 years' experience in call center and customer service center role
  • At least one year of AMDOCS experience strongly preferred
  • Superior customer service delivery skills
  • Focused, driven to achieve
  • Ability to work a flexible schedule that includes, days, evenings, weekends and holidays

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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