Remote Protocol Analyst Jobs in Minnesota (NOW HIRING)

This position is National Remote with preference for Minnesota, DC, Maryland, or Virginia. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.

The Travel Security Analyst will support the Corporate Security at UnitedHealth Group. Reporting to the Associate Director of Travel Security, this role will be instrumental in the day-to-day implementation and operational execution of the Travel Risk Management team and its Traveler Tracking Program (TTP). The Analyst will work within a defined area of expertise to monitor global travel risks, support executive and enterprise travelers in real time, and help ensure the safety and security of employees during domestic and international travel.

This position is ideal for a detail-oriented, analytical professional who thrives in a fast-paced environment and is passionate about travel risk management. The role is full-time, M-F, and remote work eligible, with the option to work hybrid either at Optum Headquarters in Eden Prairie, MN or in the Washington DC metro area.

This position is full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm local time zone. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Monitor global travel activity and provide real-time support to travelers, including incident response coordination and escalation.
• Analyze travel itineraries and risk data to identify potential threats and recommend mitigation strategies.
• Assist in the implementation and maintenance of the Traveler Tracking Program (TTP), including data entry, system updates, and alert management.
• Conduct research and prepare travel risk advisories for executive and high-risk travelers.
• Investigate non-standard travel requests and provide guidance in coordination with the Associate Director and other stakeholders.
• Support the development and refinement of travel security policies, procedures, and protocols.
• Collaborate with Executive Protection, GSOC, Risk Intelligence, and other internal teams to ensure consistent application of travel security measures.
• Maintain documentation and reporting related to travel incidents, risk assessments, and program metrics.
• Prioritize and organize own work to meet deadlines and support broader program goals.
• Provide clear explanations and information to travelers and internal stakeholders on travel security topics.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• 2 years of experience in corporate security, travel risk management, intelligence analysis, or a related role
• Experience with global threat environments and travel risk platforms
• Ability to travel up to 10% of the time domestically
• Ability to work full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm local time zone. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• Experience with itinerary management systems, emergency communication tools, or traveler tracking platforms is a plus

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Demonstrated analytical and problem-solving skills
• Ability to work independently within a defined scope.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and respond effectively in dynamic situations.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.