Remote Prompt Engineer Jobs in Ontario (NOW HIRING)

Job Description LeverageTek is actively seeking a ServiceNow Developer for a 1-year contract with its Ottawa based customer Work Location This is a fully remote position. Key Tasks Design, develop, document, implement, test, deploy, maintain, and support ServiceNow solutions, enhancements, and changes based on business requirements Develop and configure ServiceNow platform solutions through scripting, configuration, integrations, workflow automation, and other development activities Design and implement AI-enabled solutions within the ServiceNow platform, including Now Assist, Generative AI, Predictive Intelligence, Virtual Agent, AI Search, and Intelligent Automation capabilities Identify opportunities to leverage AI and automation to improve service delivery, streamline business processes, enhance user experience, and increase operational efficiency Integrate ServiceNow and AI capabilities with enterprise systems, data sources, and third-party services through APIs and integration frameworks Document technical designs, key decisions, issues, risks, enhancements, and implementation activities throughout the development lifecycle Support all phases of the development lifecycle (Design, Develop, Test, Deploy, Maintain, and Optimize) Establish technical project plans, prioritize functional and technical requirements, and provide regular status updates Participate in business process redesign workshops and provide technical feasibility assessments related to ServiceNow and AI solutions Work closely with business stakeholders to gather, clarify, and translate business requirements into technical and functional specifications Monitor, troubleshoot, and resolve technical issues related to ServiceNow platform functionality, integrations, automation, and AI implementations Ensure ServiceNow and AI solutions comply with organizational security, privacy, governance, and compliance requirements Key Qualifications Minimum 3 years of demonstrated experience as a ServiceNow developer, including hands-on experience with ITSM, ITOM, ITBM/SPM, SAM Pro, HRSD, and SecOps modules Demonstrated experience implementing, configuring, or supporting AI and automation capabilities within ServiceNow, including Now Assist, Predictive Intelligence, Virtual Agent, or AI Search Demonstrated experience with workflow automation, integrations, APIs, and enterprise application development, combined with knowledge of Generative AI, machine learning, NLP, prompt engineering, and AI governance principles Qualifications University degree or college diploma in computer science, information technology, business, or a related field Demonstrated ability to prioritize work and meet deadlines while managing multiple tasks and projects Demonstrated experience working with and leading discussions among a broad range of stakeholders Demonstrated experience identifying, designing, and implementing AI and automation solutions to improve business processes and service delivery Ability to obtain Reliability Status security clearance Compensation Hourly Rate Negotiable This is an existing position vacancy. About LeverageTek Staffing Solutions Founded in 2003, LeverageTek provides end-to-end, cross-functional staffing solutions throughout North America.

We are a trusted partner to leading private and public sector organizations and experts in talent solutions that create optimal business outcomes. Don't let our name fool you. Our roots are in technology, but we are also a proven leader in accounting and finance, sales and marketing, human resources, supply chain, and legal talent acquisition.

We offer contract and permanent staffing, executive search, talent mapping, management consultancy, and contractor payroll management. LeverageTek is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our customers, the candidates we represent, and the diverse communities we call home.

We do all of this with kindness, empathy, and respect for each other. LeverageTek is committed to employment equity and creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, religion, gender, national origin, age, disability, and marital status.

Accessibility accommodations are available upon request. LeverageTek's specialized recruiting professionals use their expertise and our proprietary AI to accelerate connections between top talent and leading companies, while ensuring all screening and hiring decisions remain with our expert human team.