Remote Project Controller Jobs in Providence, RI

Job Overview:
The Project Manager - Endless Aisle Marketplace serves as the central owner of operational execution and program delivery for UNFI's white label drop-ship marketplace powered by Mable. This role is accountable for ensuring that marketplace initiatives-supplier onboarding waves, catalog launches, platform enhancements, financial readiness, and operational changes-are delivered on time, at quality, and in alignment with UNFI governance, compliance, and financial controls.
This role does not own category strategy or assortment decisions. Instead, it partners closely with Merchandising, Pricing, Finance, Technology, and Mable to translate strategy into repeatable, scalable execution. The Project Manager ensures the Endless Aisle marketplace operates as a reliable, enterprise-grade extension of UNFI.
Job Responsibilities:
Marketplace Program & Project Leadership
• Own end-to-end project management for all Endless Aisle initiatives, including supplier onboarding phases, category expansions, catalog refresh cycles, promotional readiness, and platform upgrades.
• Develop and maintain detailed project plans, timelines, dependencies, risk logs, and communication cadences across UNFI and Mable stakeholders.
• Serve as the single point of accountability for operational readiness and execution quality across initiatives.
Cross-Functional Coordination
• Coordinate execution across Merchandising, Pricing, Finance, Supplier Management, Customer Service, Technology, and Mable operations teams.
• Ensure handoffs between teams are clearly defined, documented, and operationally viable.
• Proactively surface risks, bottlenecks, and misalignment to leadership with clear mitigation plans.
Marketplace Readiness & Controls
• Own launch readiness checklists for new suppliers, items, and marketplace capabilities, validating accuracy of pricing logic, freight assumptions, compliance requirements, order flow, and invoicing processes.
• Partner with Finance and Technology to ensure invoice generation, EDI feeds, system integrations, and reconciliation processes function as designed.
• Ensure operational processes align with UNFI's audit, compliance, and data-retention standards.
Process Documentation & Continuous Improvement
• Document end-to-end workflows, SOPs, and operational playbooks to support scale and reduce dependency on manual intervention.
• Identify systemic operational issues and lead root-cause analysis and remediation efforts.
• Support training and enablement of Marketplace Specialists and cross-functional partners.

• Performs other duties as assigned.

Job Requirements:
Education/ Certifications:
• Bachelor's degree in Business, Marketing, Merchandising, Supply Chain Management, or related field.
Experience:
• 3-5+ years of experience in project management, marketplace operations, ecommerce operations, or complex cross-functional program delivery.
• Demonstrated ability to manage multiple concurrent initiatives in a fast-paced, ambiguous environment.
• Experience working with PIM systems or marketplace platforms.
• High proficiency in project planning tools, spreadsheets, and documentation
Knowledge/Skills/ Abilities
• Experience supporting marketplace, drop-ship, or multi-vendor ecommerce models.
• Familiarity with financial workflows, invoicing, or EDI-supported operations.
• Experience working with third-party technology or platform partners.
Work Environment:
Remote Role:
• This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.
Travel (minor):
• This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.
Physical Environment/Demands:
Office Roles:
• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at a desk or computer terminal.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act .