Momento USA is a global technology consulting, talent acquisition, and creative development firm that addresses clients' most pressing needs and challenges. We are currently looking for a ServiceNow ITSM Developer.
Role: ServiceNow ITSM Developer
Location: Remote
Long Term Contract
W2 Position
Job Spec – ServiceNow ITSM Developer
Develop, configure, and customize ServiceNow ITSM applications, workflows, and automation.
Design, build, and troubleshoot ServiceNow modules such as Incident, Problem, MIM, CMDB, CSDM, Change, Portal, Knowledge, ITOM, Request and Service Catalog.
Implement integrations with external systems using APIs, web services, etc.
Collaborate with other cross‑functional teams to gather, analyses, and refine business and ITSM process requirements.
Translate business and operational requirements into technical solutions.
Oversee MID Server architecture, deployment, scaling, and security for ITOM.
Design integrations between ServiceNow, ITOM and monitoring, cloud, and infrastructure tools.
Collaborate with Enterprise platform team for architecture decisions and design.
Perform platform administration activities including user management, access control (ACLs), roles, groups, and Service Portal configurations.
Create and maintain technical documentation, configuration records, and user‑training materials.
Develop and execute unit tests, System Integration Tests, Regression tests, and QA checks to ensure functional reliability.
Ensure adherence to Enterprise platform governance.
Apply ITIL and ITSM best‑practice to improve service delivery and ensure compliance with Enterprise and organizational standards.
Thanks,
Samuel Brown
Momento USA | Exceeding Customer Expectations…
440 Benigno Blvd, Unit#A 2nd Floor. Bellmawr, NJ 08031
Interstate Business Park
Tel : Direct: 856-452-8436/856-456-1805 Extn 1020
Email: sam@momentousa.com Web: www.MomentoUSA.com
Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.