2

Remote Product Testing Jobs in Detroit, MI (NOW HIRING)

Help Desk Technician

Bismarck, ND ยท Remote

$20.50 - $27.75/hr

Whether it's troubleshooting hardware/software issues, assisting via phone or remote sessions, or ... product testing tasks, helping to drive continuous improvement in both customer experience and ...

New

Field Application Engineer '27

Novi, MI ยท On-site +1

$53K - $80K/yr

... and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct product testing and ...

This is a remote, work-from-home position. The QA Tester II plays a key role in ensuring software ... testing efforts to ensure stability across releases. * Collaborate with developers, product ...

Product Support Specialist

Detroit, MI ยท Remote

$60K - $70K/yr

Product Support Specialist - Remote US or Canada As the face of our brand and the first-line ... testing newly released features and developing training materials to help promote usage across ...

Product Support Specialist

Detroit, MI ยท On-site +1

$60K - $70K/yr

Product Support Specialist - Remote US or Canada As the face of our brand and the first-line ... testing newly released features and developing training materials to help promote usage across ...

If remote, candidates should be located near a major metro area. This role is contributing to the ... Drive product strategy by leading market intelligence, identifying portfolio gaps, and defining ...

next page

Showing results 1-20

Remote Product Testing information

See Detroit, MI salary details

$11

$25

$51

How much do remote product testing jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote product testing in Detroit, MI is $25.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.56 per hour, depending on experience, location, and employer.

What is remote product testing?

Remote product testing is a process where individuals evaluate products from the comfort of their own homes, rather than at a company site or lab. Testers receive products, use them as instructed, and provide feedback on their experiences, which helps companies improve their offerings before they launch to the public. This setup allows companies to get diverse, real-world opinions from users in different locations. Testers may be compensated with free products, payments, or gift cards depending on the company and the test.

How does a remote product tester typically communicate feedback to the product development team?

Remote product testers usually provide feedback through structured online forms, surveys, or dedicated feedback platforms set up by the company. Depending on the organization, testers may also participate in scheduled video calls or submit detailed reports summarizing their experiences and any issues encountered. Clear, timely, and honest communication is highly valued, and testers are often encouraged to include screenshots or screen recordings to illustrate their findings. Regular communication with quality assurance specialists or product managers helps ensure that feedback leads to actionable improvements.

What are the key skills and qualifications needed to thrive as a remote product tester, and why are they important?

To thrive as a Remote Product Tester, you need a keen attention to detail, analytical thinking, and the ability to follow testing protocols, often supported by basic technical proficiency and experience in quality assurance or product evaluation. Familiarity with online survey tools, bug tracking systems, and sometimes specific product testing platforms is typically required. Strong written communication, reliability, and time management skills help testers provide clear, valuable feedback and meet deadlines. These skills ensure accurate assessment of products, actionable reporting, and effective remote collaboration with development teams.

Are there any legit remote product testing jobs?

Remote product testing jobs are legitimate opportunities where companies pay individuals to evaluate products, provide feedback, and identify issues. These roles often require attention to detail, communication skills, and sometimes specific tools or certifications, and they can be part-time or flexible schedules.

Can you work from home as a remote product tester?

Yes, remote product testers typically work from home, evaluating products and providing feedback online. This role often requires good communication skills, attention to detail, and the ability to follow instructions remotely. Many companies offer flexible schedules for remote product testing positions.

How do I become a remote product tester?

To become a remote product tester, you should have good communication skills, attention to detail, and basic technical knowledge. You can find opportunities on testing platforms or company websites, and some roles may require completing training or providing feedback reports regularly.

What are popular job titles related to Remote Product Testing jobs in Detroit, MI?

For Remote Product Testing jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Remote Product Testing jobs in Detroit, MI look for?

The top searched job categories for Remote Product Testing jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Remote Product Testing jobs?

Cities near Detroit, MI with the most Remote Product Testing job openings:

Infographic showing various Remote Product Testing job openings in Detroit, MI as of August 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution, with an average salary of $53,401 per year, or $25.7 per hour.

Help Desk Technician

BES Systemhaus

Bismarck, ND โ€ข Remote

$20.50 - $27.75/hr

Full-time

Medical, Dental, Vision, Life, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

As a Help Desk Technician, you’ll be on the front lines of our customer support experience—providing prompt, thoughtful, and technically sound assistance to ensure our clients receive exceptional service beyond the installation phase. Whether it's troubleshooting hardware/software issues, assisting via phone or remote sessions, or working with teammates to solve complex problems, your support helps keep our customers running smoothly and confidently.

This role is part of our Help Desk team and requires strong communication skills, technical aptitude, and a genuine passion for helping others. You’ll also participate in our on-call rotation and support various pre-installation and product testing tasks, helping to drive continuous improvement in both customer experience and product quality.

Provide Tier 1 and Tier 2 technical support for corporate team members and pet care centers nationwide.

Troubleshoot and resolve hardware, software, Windows, macOS, printer, network, phone, camera, and cloud service issues.

Manage and prioritize support requests through the IT ticketing system while delivering outstanding customer service.

Create and manage user accounts, permissions, and access within Okta, Active Directory, and Microsoft 365.

Configure, deploy, and support desktops, laptops, mobile devices, and related IT equipment.

Maintain accurate IT asset inventory and assist with equipment procurement and deployment.

Communicate project status and technical updates with team members and Technology staff.

Document solutions and contribute to technical knowledge resources.

Participate in an after-hours on-call rotation (currently approximately once every 6–8 weeks).

Requirements

2 – 5 years IT Help Desk experience supporting Windows / Office 365 Environments

Basic to intermediate understanding of networking and networking principles

Experience supporting macOS devices.

Nice to Haves - Zendesk experience, Okta experience, Azure or AWS experience

Enjoy communicating with and helping team members with a positive, friendly disposition

Great communication skills, ability to listen, empathize and communicate with team members over the phone or email

Learn quickly, self-starter, take direction well

Exceptional troubleshooting skills, detail orientated

Ability to manage multiple projects and meet deadlines.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home