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Remote Process Improvement Jobs in Bolingbrook, IL

Adecco

United States AP Specialist

Chicago, IL · Remote

$51.43/hr

... Remote). This is an excellent opportunity to join a winning culture and get your foot in the door ... process improvement capabilities, and stakeholder management skills. This individual will drive ...

Huntington

Supervisor Invoice Processing

Schaumburg, IL · On-site +1

$63K - $124K/yr

Possess a defect prevention and continuous process improvement mindset with the ability to provide ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

LHH US

Contract Accountant

Downers Grove, IL · Remote

$30 - $35/hr

Temporary Accountant Length: 6 months Hourly rate: $30-35 Location: 100% remote need to work EST ... Strong analytical, problem-solving, and process improvement skills. * Advanced Microsoft Excel ...

Posted today

LHH US

Contract Accountant

Downers Grove, IL · Remote

$30 - $35/hr

Temporary Accountant Length: 6 months Hourly rate: $30-35 Location: 100% remote need to work EST ... Strong analytical, problem-solving, and process improvement skills. * Advanced Microsoft Excel ...

Posted today

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

Monitor team metrics, provide coaching, and implement strategies for continuous improvement ... Process Optimization : Identify and implement efficiencies to enhance customer satisfaction and ...

Jorie AI

EPIC SME

Oak Brook, IL · Remote

Process Improvement * Business Analysis * Stakeholder Collaboration * Change Management * Problem ... Remote in USA Only. We cannot consider candidates from New York, California, or Washington state ...

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

Monitor team metrics, provide coaching, and implement strategies for continuous improvement ... Process Optimization : Identify and implement efficiencies to enhance customer satisfaction and ...

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

Monitor team metrics, provide coaching, and implement strategies for continuous improvement ... Process Optimization : Identify and implement efficiencies to enhance customer satisfaction and ...

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

Monitor team metrics, provide coaching, and implement strategies for continuous improvement ... Process Optimization : Identify and implement efficiencies to enhance customer satisfaction and ...

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

Monitor team metrics, provide coaching, and implement strategies for continuous improvement ... Process Optimization : Identify and implement efficiencies to enhance customer satisfaction and ...

The Hackett Group

Consultant

Chicago, IL · Remote

Identify areas for automation and process improvement within payroll systems. Necessary Skills ... Working Conditions * Full time remote but may require occasional travel to client sites.

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Showing results 21-40

All JobsProcess Improvement JobsRemote Process Improvement JobsRemote Process Improvement Jobs in Bolingbrook, IL

Remote Process Improvement information

See Bolingbrook, IL salary details

$48.9K

$112.2K

How much do remote process improvement jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote process improvement in Bolingbrook, IL is $107,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,700.00 and $111,700.00 per year, depending on experience, location, and employer.

What is a remote process improvement specialist?

A remote process improvement specialist works in a company or organization to help them improve efficiency and productivity. You work from home to help a client plan improvements or perform an analysis of their production method. A continuous improvement specialist, a related work from home position, continually seeks ways to improve productivity and efficiency through process changes, organizational improvements, or professional development. Your duties and responsibilities vary depending on the industry. A process improvement specialist in manufacturing focuses on production methods, while those in IT or business concentrate on operations, team building, skills acquisition, and time management.

What are the key skills and qualifications needed to thrive as a remote process improvement specialist, and why are they important?

To thrive as a Remote Process Improvement Specialist, you need expertise in process analysis, project management, and data-driven decision-making, often supported by a degree in business or engineering and certifications like Lean Six Sigma. Familiarity with process mapping tools, workflow automation software, and collaboration platforms such as Microsoft Visio, Jira, or Trello is typically required. Exceptional problem-solving, communication, and facilitation skills help drive change and foster team engagement in a virtual environment. These abilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals remotely.

What is the difference between Remote Process Improvement vs Remote Business Analyst?

AspectRemote Process ImprovementRemote Business Analyst
Primary FocusOptimizing and streamlining processesAnalyzing business needs and requirements
Skills & CertificationsProcess mapping, Six Sigma, Lean methodologiesData analysis, requirements gathering, stakeholder communication
Work EnvironmentCollaborates with operations and process teamsWorks with business units and IT teams
Industry UsageManufacturing, healthcare, financeFinance, technology, consulting

Remote Process Improvement specialists focus on enhancing operational efficiency through process analysis and methodologies like Lean or Six Sigma. Remote Business Analysts analyze business needs, gather requirements, and facilitate solutions. While both roles require analytical skills, Process Improvement emphasizes process optimization, whereas Business Analysts focus on understanding and translating business needs into technical solutions.

How does a remote process improvement professional typically collaborate with cross-functional teams to implement changes?

Remote Process Improvement professionals usually work closely with various departments such as operations, IT, and quality assurance. Collaboration is often facilitated through virtual meetings, shared project management tools, and regular progress updates. Building strong communication channels and fostering trust remotely is key, as successful process improvements require buy-in from multiple stakeholders. These professionals often lead virtual workshops, gather feedback, and ensure that changes are effectively communicated and adopted across the organization.
More about Remote Process Improvement jobs
What are the most commonly searched types of Process Improvement jobs in Bolingbrook, IL? The most popular types of Process Improvement jobs in Bolingbrook, IL are:
What are popular job titles related to Remote Process Improvement jobs in Bolingbrook, IL? For Remote Process Improvement jobs in Bolingbrook, IL, the most frequently searched job titles are:
What job categories do people searching Remote Process Improvement jobs in Bolingbrook, IL look for? The top searched job categories for Remote Process Improvement jobs in Bolingbrook, IL are:
What cities near Bolingbrook, IL are hiring for Remote Process Improvement jobs? Cities near Bolingbrook, IL with the most Remote Process Improvement job openings:
Remote Process Improvement jobs near you

Senior Manager - Identity Ops & Resilience (Remote)

United Airlines, Inc.

Chicago, IL • On-site, Remote

Full-time

Re-posted 2 days ago

United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 342 frontline employees who took The Breakroom Quiz

7th of 26 rated airlines

Job description

Description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team the history of aviation.intains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
The Senior Manager- Identity & Access Management Operations leads a high-performing team responsible for delivering secure, reliable, and compliant identity services that enable United's global workforce and critical airline operations. This role operations. oversees 24x7 IAM operational support, including access administration, authentication services, incident resolution, and supplier1/L2 support, while driving service excellence, operational resilience, and continuous improvement. Working closely with cybersecurity, engineering, and business teams, this leader ensures employees and partners have the right access at the right time, protects enterprise assets, and helps advance the next generation of identity capabilities including privileged, non-human, and AI-driven identities.
Key Attributes of an Identity & Access Management Operations Leader
1. Identity Operations & Access Management
    Lead the day-to-day delivery, reliability, and operational performance of United's enterprise identity services.
  • Oversee L1/L2 IAM operations, including access provisioning and deprovisioning, entitlement administration, authentication support, service request fulfillment, operational controls, and access an, and AI-driven identities.
  • Ensure compliance with service levels, security policies, and audit requirements while driving operational excellence and customer satisfaction.

2. Incident Management & Service Recovery
  • Lead identity-related ion activities.
  • Coordinate suppliers, engineering teams, and business stakeholders to resolve service disruptions.
  • Restore access services, communicate impact, and implement corrective actions.
  • Support operational resilience through post-incident review, trend analysis, and continuous improvement.

3. Operational Leadership & Supplier Governance
  • Manage service performance, escalations, backlog health, SLA attainment, and operational governance routines.
  • Lead service reviews and supplier accountability to ensure consistent, high-quality service delivery.
  • Build effective supplier governance models that support operational excellence and service reliability.

4. Operational Readiness & Service Transition
  • Ensure new IAM capabilities are successfully ropriate monitoring, documentation, runbooks, support procedures, knowledge transfer, recovery plans, and continuity controls.
  • Partner with engineering teams to ensure supportability and operational readiness prior to production deployment.
  • Support platform migrations and modernization initiatives by ensuring continuity of service and business readiness.

5. Transformation & Modernization Support
  • Support operational continuity during IAM migrations, platform transitions, and modernizationl documentation, escalation procedures, and service readiness activities are established.
  • Enable successful adoption of new identity capabilities while minimizing business disruption.
  • Support transformation efforts involving IGA modernization, MFA modernization, access management modernization, PAM expansion, non-human identity governance, and AI agent identity governance.

6. Continuous Improvement & Service Excellence
  • Drive service quality through KPI monitoring, trend analysis, problem management, process improvement, audit support, and operational reporting.
  • Measure and improve service performance, customer experience, control effectiveness, and compliance outcomes.
  • Identify automation and process improvement opportunities that reduce manual effort and improve scalability.
  • Monitor operational risks, recurring issues, service performance metrics, and improvement actions.

7. Stakeholder & Vendor Management
  • Partner with cybersecurity, engineering, infrastructure, application teams, and strategic suppliers to resolve operational issues and improve service outcomes.
  • Build strong cross-functional relationships across business, technical, security, and supplier organizations.
  • Lead clear service communications with technical, business, security, and leadership stakeholders.
  • Foster a culture of accountability, collaboration, customer focus, and operational excellence.

Qualifications
What's needed to succeed (Minimum Qualifications):
    Bachelor's degree
  • Computer Science, Information Systems, Cybersecurity, Engineering, Business Technology, or related discipline
  • 5+ years of experience in cybersecurity, identity operations, technology operations, infrastructure operations, incident management, supplier operations, or related technology leadership
  • Experience leading or coordinating IAM operations in a large, complex enterprise environment
  • Experience managing IAM service delivery, including access provisioning and deprovisioning, access request fulfillment, entitlement administration, authentication support, and user lifecycle management
  • Working knowledge of identity technologies including Active Directory, Microsoft Entra ID, MFA, SSO, federation, IGA, PAM, service accounts, certificates, secrets, workload identities, and non-human identities
  • Understanding of IAM operational processes, access governance controls, role-based access administration, privileged access management, and audit requirements
  • Strong knowledge of IT service management practices, including incident, request, problem, change, and knowledge management
  • Understanding of L1/L2/L3 support models, operational escalation procedures, service level management, monitoring, runbooks, and support documentation
  • Ability to lead supplier-delivered L1/L2 IAM support services while maintaining effective governance, accountability, and service quality
  • Experience managing operational performance through KPIs, SLAs, backlog management, service reviews, workforce planning, and operational reporting
  • Ability to prioritize and coordinate activities across multiple support teams in a fast-paced operational environment
  • Strong communication and stakeholder management skills with the ability to effectively engage business, technical, security, and supplier organizations
  • Ability to coach, mentor, and develop team members while fostering a culture of customer service, accountability, collaboration, and continuous improvement
  • Experience coordinating identity-related incidents, service restoration activities, escalation management, vendor engagement, and post-incident reviews
  • Ability to lead incident communications and provide clear status updates to technical, business, security, and leadership stakeholders
  • Ability to analyze incident trends, operational risks, service performance metrics, and recurring i value="18">Knowledge of operational resiliency, disaster recovery, business continuity, recovery testing, and production support readiness practices
  • Experience supporting the transition of new IAM capabilities into production operations through knowledge transfer, operational documentation, support procedures, monitoring, and training
  • Ability to support platform migrations and modernization initiatives by ensuring operational readiness, supportability, and continuity of service
  • Experience operating in dual-run or hybrid environments where legacy and target-state identity platforms coexist during transformation activities
  • Knowledge of IAM compliance requirements, audit controls, access certifications, privileged access governance, and security policy enforcement
  • Experience supporting internal and external audits, control validation activities, remediation efforts, and operational risk management programs
  • Ability to ensure operational processes align with established security, compliance, and service management requirements
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):
  • Master's degree
  • Advanced study in cybersecurity, technology operations, identity security, or business resilience
  • Experience leading a team through production operations, identity platforms, incident command, or large-scale transformation environments
  • CISSP, CISM, ITIL, PMP, CRISC, or equivalent security, identity, resilience, supplier management, or technology operations certifications
  • Experience with airline, transportation, regulated, or 24x7 mission-critical environments
  • Experience with AI agent identity governance, non-human identity lifecycle, privileged identity operations, and service continuity
  • Experience managing large managed service providers or equivalent operational suppliers
  • Experience building operational governance models, supplier scorecards, and executive service reviews
  • Experience implementing production readiness gates, recovery readiness, break-glass procedures, tabletop exercises, and continuity controls
  • Experience supporting large-scale identity transformations such as IGA modernization, MFA modernization, access management modernization, PAM expansion, non-human identity governance, or AI agent identity governance programs
  • Exposure to passwordless, Zero Trust, multi-cloud IAM, threat modeling, risk assessments, or transportation-sector requirements

What United Airlines employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

United Airlines logo

About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

Social media

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