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Remote Problem Solver Jobs in Willowbrook, IL (NOW HIRING)

Shipfusion

General Application

Carol Stream, IL · On-site +1

A problem-solver who thrives in a fast-paced environment * Someone who believes that teamwork makes ... Remote Work Opportunities: Enjoy the flexibility and convenience of working from the comfort of ...

Inizio Evoke

Art Supervisor

Chicago, IL · Remote

This is a fully remote opportunity. What You'll Do * Take the lead on visual creative development ... An adaptable problem solver , comfortable working in a dynamic and regulated environment. * A ...

Kemper

Data Quality Engineer

Downers Grove, IL · Remote

$114K - $137K/yr

... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... The ideal candidate is a self-motivated problem solver with strong intellectual curiosity, deep ...

Kemper

Data Quality Engineer

Chicago, IL · Remote

$118K - $141K/yr

... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... The ideal candidate is a self-motivated problem solver with strong intellectual curiosity, deep ...

Prelim

Project Manager, Implementations

Chicago, IL · Remote

$130K - $140K/yr

We're a fast-growing, remote-first startup on a mission to make banking more accessible for ... Natural problem solver who finds creative solutions within constraints * Self-starter who takes ...

Wood Plc

Water Resources Engineer - FEMA

Chicago, IL · Remote

$81K - $111K/yr

This role has the opportunity to be remote from any location within the US. Key Responsibilities ... Excellent oral and written communication skills, proactive communicator and problem-solver * Strong ...

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All JobsProblem Solver JobsRemote Problem Solver JobsRemote Problem Solver Jobs in Willowbrook, IL

Remote Problem Solver information

What is the difference between Remote Problem Solver vs Customer Support Specialist?

AspectRemote Problem SolverCustomer Support Specialist
CredentialsProblem-solving skills, communication skills, sometimes technical knowledgeCommunication skills, product knowledge, basic technical understanding
Work EnvironmentRemote, flexible hours, independent problem resolutionRemote or on-site, customer interaction focus
Industry UsageTech, IT, service industriesRetail, telecom, tech, service sectors
Search & Comparison IntentUnderstanding problem-solving roles, technical troubleshootingCustomer service, client interaction, support roles

Remote Problem Solvers focus on diagnosing and resolving issues independently, often requiring technical skills. Customer Support Specialists primarily handle customer inquiries and provide assistance, emphasizing communication. While both roles are remote and customer-oriented, Remote Problem Solvers tend to have a more technical focus, making them suitable for roles requiring troubleshooting expertise.

What career is best for remote problem solvers?

Remote problem solvers often excel in careers such as IT support, software development, cybersecurity, technical troubleshooting, and data analysis. These roles typically require strong analytical skills, familiarity with relevant tools, and the ability to work independently in a virtual environment.

What cities near Willowbrook, IL are hiring for Remote Problem Solver jobs?

Cities near Willowbrook, IL with the most Remote Problem Solver job openings:

Remote Problem Solver jobs near you

REMOTE Pharmacy Technician (prior authorization and claims)

Insight Global

Chicago, IL • Remote

$20 - $22/hr

Other

Medical, Dental, Vision

Posted 3 days ago

New

Job description

UP TO $1500 IN BONUSES BEFORE CONVERSION TO FULL-TIME EMPLOYEE

Pay: $20-22 p/h

6-month contract to hire


Must Haves

• 1+ years of experience as a Pharmacy Technician (specialty or retail).

• High school diploma or GED.

• Active state pharmacy technician license (unless in DE or NY).

• Experience with prior authorization, test claims, and claims adjudication. End to end processes – we are unable to take candidates that have only been responsible for one part of the process (i.e. only handling intake or submission)


Plusses

• Nationally certified CPhT (PTCB or NHA).

• Good time management skills.

• Strong collaborator and team player.

• Organized problem solver.


Job Description

Insight Global is looking for Prior Authorization Certified Pharmacy Technicians to work fully remote in support of one of our large healthcare clients. Within this role, this person will provide patient care by removing the barriers to medication access. Working with insurance companies and clinician offices to facilitate approval of medications through prior authorizations. Working with patients and a variety of funding sources such as foundations, or directly through manufactures to obtain financial assistance for high dollar co-pays. Provide phone support to patients by navigating a variety of pharmacy dispensing systems to adjudicate claims, refill medications, and increase adherence in patients. Below are the key responsibilities for this role:

  • Directly communicate with insurance companies to facilitate the approval of medications.
  • Navigate pharmacy operating systems to input data, perform adjudication on test claims and prepare action plans for follow-up.
  • Effectively communicate across databases, electronic medical records and emails to document patient concerns, prior authorization status, and financial assistance needs.
  • Review prescriptions with doctors' offices to ensure optimal care of the patient.
  • Keep complete and accurate records of patient communications.
  • Assist patients in the management of their pharmacy insurance claims.
  • Work closely with pharmacists and pharmacy liaisons to provide an integrated approach quality patient care.
  • Communicate directly with patients over the phone to assist them in all aspects of medication compliance.
  • Research and investigate information to enable strategic decision-making by others.
  • Manage, organize, and update relevant data using database applications.
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
  • Identify trends, resolve problems; recommend improvements; implement change.
  • Actively participate in process improvement initiatives.
  • Act as a value-added business partner to stakeholders throughout the organization.
  • Protect organization's value by keeping information confidential.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Minimal in or out of state travel may be required.
  • Perform other duties as assigned.