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Remote Prior Authorization Jobs in Alabama (NOW HIRING)

Disabled Veteran Solutions

$18.92/hr

Remote, must reside in PA, TX, or VA. About Disabled Veteran Solutions Disabled Veteran Solutions ... prior to employment.

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All JobsPrior Authorization JobsRemote Prior Authorization JobsRemote Prior Authorization Jobs in Alabama

Remote Prior Authorization information

See Alabama salary details

$12

$18

$29

How much do remote prior authorization jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote prior authorization in Alabama is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.91 per hour, depending on experience, location, and employer.

What is a remote prior authorization job?

Remote prior authorization jobs involve reviewing and processing requests from healthcare providers to determine if specific medical treatments, medications, or procedures are covered by a patient's insurance plan. Employees in these roles work from home, utilizing online systems to evaluate clinical information, communicate with providers, and ensure compliance with insurance policies. This position requires a strong understanding of medical terminology, insurance guidelines, and attention to detail to facilitate timely and accurate approvals or denials. Remote prior authorization specialists help streamline patient care by acting as a liaison between healthcare providers and insurance companies.

What are some common challenges faced by remote prior authorization specialists, and how can they be addressed?

Remote Prior Authorization specialists often encounter challenges such as navigating complex insurance requirements, managing high volumes of requests, and maintaining clear communication with healthcare providers and payers. Staying organized and up-to-date on payer policies is crucial, as requirements can vary widely between insurers. Utilizing workflow management tools and fostering strong collaboration with clinical and administrative teams can help streamline processes and reduce delays, ultimately ensuring patients receive timely care.

What are the key skills and qualifications needed to thrive as a remote prior authorization specialist, and why are they important?

To thrive as a Remote Prior Authorization Specialist, you need a solid understanding of medical terminology, insurance processes, and healthcare regulations, often supported by experience in medical billing or coding. Familiarity with electronic health record (EHR) systems, insurance portals, and prior authorization software is typically required. Attention to detail, strong organizational skills, and effective communication are crucial soft skills in this role. These skills ensure timely and accurate processing of authorizations, reducing claim denials and supporting efficient patient care.

What is the difference between Remote Prior Authorization vs Remote Medical Coder?

AspectRemote Prior AuthorizationRemote Medical Coder
Required CredentialsMedical credentials, insurance knowledgeMedical coding certification (CPC, CCS)
Work EnvironmentHealthcare offices, insurance companies, remoteHealthcare facilities, remote coding jobs
Industry UsageInsurance, healthcare providersHospitals, clinics, billing companies
Job FocusReviewing and approving insurance requestsTranslating medical records into codes

Remote Prior Authorization and Remote Medical Coder roles both operate within the healthcare industry but focus on different tasks. Remote Prior Authorization involves reviewing insurance requests for coverage approval, requiring insurance and medical knowledge. Remote Medical Coders translate medical records into standardized codes, primarily focusing on billing and documentation. Both roles can be performed remotely and require healthcare-related credentials, but their daily responsibilities and skill sets differ significantly.

What is a remote prior authorization job?

Remote prior authorization jobs focus on working with insurance companies to coordinate benefit coverage and get approval to provide care for a patient. In this pre-authorization role, you may collect documentation and proof of insurance, perform data entry, help evaluate the need for a particular process, and otherwise work from home to help manage the prior authorization process. Remote prior authorization personnel often answer telephone calls to provide consultations, perform initial benefit verification, document case status, actions, and outcomes in a database, and use customer service skills to help expedite cases as needed. Since this is a remote call center-style job, you may be asked to arrange for a quiet office in your house that is free of distractions.

More about Remote Prior Authorization jobs

What are the most commonly searched types of Prior Authorization jobs in Alabama?

The most popular types of Prior Authorization jobs in Alabama are:

What are popular job titles related to Remote Prior Authorization jobs in Alabama?

For Remote Prior Authorization jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Prior Authorization jobs in Alabama look for?

The top searched job categories for Remote Prior Authorization jobs in Alabama are:

What cities in Alabama are hiring for Remote Prior Authorization jobs?

Cities in Alabama with the most Remote Prior Authorization job openings:

Remote Prior Authorization jobs near you
Infographic showing various Remote Prior Authorization job openings in Alabama as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,391 per year, or $18.9 per hour.

Customer Service Representative - Technical

Disabled Veteran Solutions

Remote

$18.92/hr

Full-time

Re-posted 2 days ago

Job description

Customer Service Representative - Technical

Disabled Veteran Solutions (DVS)
Pay: $18.92/hour
Status: Full-Time Regular (36–40 hours/week)
Location: Remote, must reside in PA, TX, or VA. 

About Disabled Veteran Solutions

Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business (SDVOSB) providing high-quality Business Process Outsourcing (BPO) services. We are committed to excellence, accountability, and service-both to our clients and to the employees who power our success. At DVS, we value professionalism, reliability, and a customer-first mindset.

Position Overview

The Customer Service Representative (CSR) role is responsible for delivering exceptional customer care and creating sustainable value for customers through phone, email, text, web chat, and case management interactions. This role supports a high-volume tolling services program and requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering accurate, empathetic support.

Successful candidates are dependable, tech-savvy, customer-focused, and able to thrive in a structured, performance-driven call center environment.

Key Responsibilities

Customer interactions may include, but are not limited to:

  • Reviewing and updating toll account information

  • Processing tolls, violations, and related inquiries

  • Resolving toll charge disputes

  • Assisting with congestion pricing questions

  • Guiding customers through application status checks and walkthroughs

Additional responsibilities include:

  • Managing a high volume of inbound inquiries in a timely and professional manner

  • Working suspended customer accounts to bring them current while educating customers on best practices to maintain account standing

  • Identifying different account types (e.g., residency-based, DMV-related) and ensuring proper routing or resolution

  • Creating, documenting, and reviewing service requests accurately

  • Collaborating with internal departments to ensure customer issues are fully resolved

  • Delivering consistently high-quality customer service across all interactions

Training & Attendance Requirements (Mandatory)

Training and nesting (a supervised transition period into live customer interactions) are 100% mandatory. Attendance is critical to success in this role.

  • No time off, late arrivals, or early departures are permitted during training or nesting

  • Failure to meet attendance requirements during training may result in termination

  • Two assessments must be passed during and at the conclusion of training to meet employment requirements

Training Schedule:

  • Training Start: 9/11/2026

  • Training Hours: 8:30 AM – 5:00 PM EST, Monday–Friday

  • Training Duration: Approximately 3 weeks

Webcam usage is required during training and production. Associates may be asked to be on camera for coaching sessions or team meetings.

Work Schedule & Availability

  • Open availability required Monday–Sunday

  • Scheduled 5 days per week

  • Every other Saturday required (counted as one of the 5 scheduled days)

Production Hours:

  • Monday–Friday: Between 7:00 AM – 7:30 PM EST

  • Saturday & Sunday: Between 8:00 AM – 2:30 PM EST You WILL be scheduled every other Saturday

Schedules are based on business needs and may change weekly. Shifts may vary day-to-day. If assigned the last shift of the evening, extended hours may be required based on call volume.

Overtime is paid for hours worked over 40 in a workweek.

Compensation & Benefits

  • $18.92/hour - Paid Weekly

  • Paid training at the applicable hourly rate

  • Benefits after 90 Day Probationary period is completed

Equipment & Technical Requirements

  • A Company-issued computer and headset will be provided for performing job functions.

Candidates must have:

  • Reliable, high-speed internet (hard-wired via Ethernet through DSL or Fiber only; Wi-Fi, in home hotspots, and satellite internet are not permitted)

  • A private, dedicated workspace suitable for remote work

Candidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft Teams session.

Minimum Qualifications

  • High school diploma or GED required

  • Minimum of 6 months customer service experience (call center experience preferred)

  • Strong verbal and written communication skills, MUST be able to read, write, speak and understand English language fluently

  • Basic to advanced computer proficiency and ability to navigate multiple systems required

  • Ability to troubleshoot common technical issues

  • Ability to pass background check and drug screening (no cost to candidate)

  • Professional, dependable, and able to adhere to strict attendance and scheduling requirements

Additional Employment Information

  • This is a full-time position; part-time roles are not available

  • Schedules are assigned based on program needs

  • Lunch and break schedules are assigned and must be adhered to

Ready to Apply?

If you meet the qualifications listed above, you're dependable, customer-focused, and ready to succeed in a structured, remote call center environment, we encourage you to apply today. Join Disabled Veteran Solutions and be part of a mission-driven organization committed to excellence, service, and professional growth.


A pre-employment drug screening and criminal background check are required prior to employment.

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