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Remote Prior Authorization Supervisor Jobs in Michigan

Integra Partners

Medical Coding Specialist

Troy, MI · On-site +1

$65K - $65K/yr

Prior Authorization Program Support • Develop, validate, and maintain Prior Authorization code ... Career development opportunities Remote Opportunities We are actively seeking new colleagues in:

Amgen

Field Reimbursement Manager

Detroit, MI · On-site +1

... payer prior authorization to appeals/denials requirements and forms * Review patient-specific ... General office demands - Remote, Work from Home. * One to two home office days per week. * Must be ...

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Amgen

Field Reimbursement Manager

Lansing, MI · On-site +1

... payer prior authorization to appeals/denials requirements and forms * Review patient-specific ... General office demands - Remote, Work from Home. * One to two home office days per week. * Must be ...

New

Amgen

Field Reimbursement Manager

Grand Rapids, MI · On-site +1

... payer prior authorization to appeals/denials requirements and forms * Review patient-specific ... General office demands - Remote, Work from Home. * One to two home office days per week. * Must be ...

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All JobsPrior Authorization Supervisor JobsRemote Prior Authorization Supervisor JobsRemote Prior Authorization Supervisor Jobs in Michigan

Remote Prior Authorization Supervisor information

What does a Remote Prior Authorization Supervisor do?

A Remote Prior Authorization Supervisor oversees the team responsible for reviewing and processing prior authorization requests for medical procedures, medications, or treatments, all while working remotely. They ensure compliance with healthcare regulations, monitor staff performance, and streamline workflows to facilitate timely authorizations. Their role also involves training staff, resolving complex cases, and acting as a liaison between providers, payers, and patients to ensure authorization requirements are met efficiently.

What are some common challenges faced by a Remote Prior Authorization Supervisor, and how can they be addressed?

A Remote Prior Authorization Supervisor often encounters challenges such as coordinating a dispersed team, maintaining consistent communication, and ensuring adherence to compliance standards across various regions. To address these, supervisors can implement regular virtual meetings, utilize collaborative workflow platforms, and provide ongoing training to keep the team updated on policy changes. Establishing clear protocols for documentation and escalation also helps maintain efficiency and quality in the prior authorization process.

What are the key skills and qualifications needed to thrive as a Remote Prior Authorization Supervisor, and why are they important?

To thrive as a Remote Prior Authorization Supervisor, you need a solid background in healthcare administration, insurance processes, and prior authorization procedures, often supported by a degree in health sciences or related fields and relevant experience. Familiarity with healthcare management software, electronic medical records (EMRs), and payer authorization portals is usually required, along with certification such as Certified Prior Authorization Specialist (CPAS) being a plus. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing remote teams and resolving authorization challenges. These skills and qualities ensure timely, accurate authorizations, team productivity, and compliance with regulatory standards in a virtual work environment.

What is the difference between Remote Prior Authorization Supervisor vs Remote Prior Authorization Coordinator?

AspectRemote Prior Authorization SupervisorRemote Prior Authorization Coordinator
CredentialsTypically requires relevant healthcare certifications, experience in insurance or healthcare administrationUsually requires similar certifications, often with less managerial experience
Work EnvironmentSupervises teams, manages workflows, and ensures compliance in healthcare or insurance settingsHandles authorization requests, reviews documentation, and communicates with providers and patients
Employer & Industry UsageCommonly employed by health insurance companies, healthcare providers, and third-party administratorsFound in similar settings, focusing on processing and coordinating prior authorizations

The main difference between a Remote Prior Authorization Supervisor and a Coordinator lies in their responsibilities. Supervisors oversee teams and workflows, while Coordinators focus on processing authorization requests. Both roles require healthcare knowledge and certifications, but supervisors typically have more leadership duties.

What are popular job titles related to Remote Prior Authorization Supervisor jobs in Michigan? For Remote Prior Authorization Supervisor jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Prior Authorization Supervisor jobs in Michigan look for? The top searched job categories for Remote Prior Authorization Supervisor jobs in Michigan are:
What cities in Michigan are hiring for Remote Prior Authorization Supervisor jobs? Cities in Michigan with the most Remote Prior Authorization Supervisor job openings:
Remote Prior Authorization Supervisor jobs near you
Infographic showing various Remote Prior Authorization Supervisor job openings in Michigan as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 100% Remote job distribution.

Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Shields Health Solutions

Detroit, MI • Remote

$17.75 - $21.75/hr

Full-time

Posted 11 days ago

Shields Health Solutions rating

8.3

Company rating: 8.3 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

12th of 110 rated pharmacies

Job description

???? Patient Support Supervisor (Specialty Pharmacy)

???? Location: Remote – supporting Northeast (EST Zone)

???? About the Role

Shields Health Solutions is seeking a Patient Support Supervisor to lead a high-performing team within our Patient Support Center. This is an ideal opportunity for a motivated, service-oriented leader with a background in pharmacy or healthcare operations who thrives in a fast-paced, growth-focused environment.

The ideal candidate is a results-driven self-starter who is passionate about patient care, team development, and operational excellence, with proven experience managing front-line employees and driving performance.

???? Position Summary

The Patient Support Supervisor is a key leadership role responsible for overseeing daily operations of a Patient Support team and ensuring patients receive medications efficiently, accurately, and on time.

This role partners closely with internal teams and hospital stakeholders to:

  • Meet service level agreements (SLAs)
  • Ensure adoption of best practices
  • Drive team performance, engagement, and development

???? Key Responsibilities

???? Team Leadership & Operations

  • Lead, coach, and manage a team of Patient Support Associates to ensure medication adherence, prior authorization completion, and financial assistance support
  • Provide ongoing performance management, training, and mentorship
  • Manage staffing, scheduling, PTO, and time reporting (ADP)
  • Step in to support workload during peak or short-staffed periods

???? Patient & Partner Coordination

  • Ensure patients receive medications on time and without barriers
  • Partner with hospital/clinic stakeholders through regular meetings and collaboration calls
  • Maintain strong working relationships with pharmacy and clinical teams

???? Workflow & Performance Management

  • Monitor and ensure achievement of service level metrics and quality standards
  • Conduct audits, oversee system workflows, and manage responsiveness to incoming requests
  • Establish and optimize workflows between Patient Support, liaison teams, and clinical integration teams

???? Process Improvement & Support

  • Identify and implement operational improvements and best practices
  • Support data, analytics, contracting, and special projects
  • Provide troubleshooting, guidance, and issue resolution for team members and partners

⚙️ Administrative & Coordination

  • Assist with hiring, onboarding, training coordination, and system access setup
  • Maintain confidentiality of sensitive patient and business data

✅ Qualifications

???? Licensure & Experience

  • Active Pharmacy Technician license/registration (state-specific)
  • National certification (CPhT) required
  • 3+ years pharmacy technician experience (specialty pharmacy preferred)
  • Prior leadership experience (formal or informal) strongly preferred

???? Education

  • High School Diploma or GED (required)
  • Bachelor's degree (preferred or in progress)
  • Leadership/management training (preferred)

???? Skills & Competencies

  • Strong leadership, communication, and team development skills
  • Ability to influence, collaborate, and drive results across teams
  • Solid operational and analytical skills; ability to identify trends and improve performance
  • Proficiency in Microsoft Excel and Word (data analysis, reporting)
  • Experience with pharmacy/EMR systems (Willow, QS1, RX30 preferred)
  • Highly organized, detail-oriented, and patient-focused
  • Ability to manage multiple priorities and maintain confidentiality

???? Additional Requirements

  • Ability to lead both remote and on-site teams
  • Willingness to travel up to 20% (if outside core locations)

???? Why Join Shields?
  • ???? Fast-growing leader in specialty pharmacy
  • ❤️ Mission-driven, patient-first culture
  • ???? Strong career growth and leadership development opportunities
  • ???? Collaborative and supportive environment

???? SEO Keywords

Patient Support Supervisor, Pharmacy Supervisor, Specialty Pharmacy, Pharmacy Technician Supervisor, Healthcare Operations, Patient Access, Prior Authorization, Medication Adherence, Care Coordination, Patient Support Center, Pharmacy Team Lead

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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