... QuickBooks Accountant Premium, and National Accounts. As Senior Manager, Partner Resolution ... This is a remote people-leadership and operational-excellence role. You will build and coach a team ...
... QuickBooks Accountant Premium, and National Accounts. As Senior Manager, Partner Resolution ... This is a remote people-leadership and operational-excellence role. You will build and coach a team ...
Remote Premium Accounting information
See Springfield, IL salary details
$10.48 - $18.15
13% of jobs
$20.86 is the 25th percentile. Wages below this are outliers.
$18.15 - $25.82
35% of jobs
The median wage is $26.35 / hr.
$25.82 - $33.48
30% of jobs
$33.48 - $41.15
15% of jobs
$41.15 - $48.82
4% of jobs
$48.82 - $56.49
1% of jobs
$56.49 - $64.15
1% of jobs
$64.15 - $71.82
0% of jobs
$71.82 - $79.49
0% of jobs
$79.49 - $87.16
0% of jobs
$87.16 - $94.82
1% of jobs
$10
$35
$94
How much do remote premium accounting jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for remote premium accounting in Springfield, IL is $35.77, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $36.20 per hour, depending on experience, location, and employer.
What is remote premium accounting?
Remote Premium Accounting refers to the process of managing and reconciling insurance premium payments from clients, typically performed by accountants or specialists who work remotely. These professionals handle tasks such as processing invoices, tracking payments, and ensuring that premium transactions are accurately recorded in financial systems. Working remotely allows them to use digital tools and secure platforms to communicate with clients and insurance companies, maintain records, and generate financial reports. This role is vital for insurance agencies and companies to maintain accurate financial records and ensure timely premium collections.
What are the key skills and qualifications needed to thrive as a remote premium accounting professional?
To thrive as a Remote Premium Accounting professional, you need a solid background in accounting principles, experience with insurance premium billing, and a relevant degree such as accounting or finance. Proficiency with accounting software (like QuickBooks or SAP), Excel, and insurance management systems is typically required, along with familiarity with data security protocols for remote work. Strong attention to detail, problem-solving skills, and effective written communication set exceptional professionals apart in this field. These skills and qualities ensure accurate financial records, timely premium processing, and smooth coordination with clients and internal teams in a remote environment.
What are some common challenges faced by professionals in a remote premium accounting role, and how can they be effectively managed?
Professionals in Remote Premium Accounting often encounter challenges such as coordinating with cross-functional teams in different time zones, ensuring accurate and timely processing of premium payments, and maintaining data integrity while working outside a traditional office environment. Effective management of these challenges typically involves leveraging secure accounting software, maintaining clear communication channels with internal and external stakeholders, and following strict compliance protocols. Establishing a structured daily routine and participating in regular virtual check-ins can also help address potential issues promptly and foster collaboration within the remote team.
What is the difference between Remote Premium Accounting vs Remote Bookkeeping?
| Aspect | Remote Premium Accounting | Remote Bookkeeping |
|---|---|---|
| Required Credentials | Accounting degree, CPA preferred | Basic bookkeeping certification or experience |
| Work Environment | Financial firms, corporations, or accounting agencies | Small businesses, freelance, or small firms |
| Industry Usage | Common in finance, consulting, and corporate sectors | Widely used in small business and retail sectors |
| Job Focus | Financial reporting, tax prep, audits | Transaction recording, invoicing, bank reconciliations |
Remote Premium Accounting involves advanced financial tasks requiring specialized credentials like a CPA, often within larger organizations. Remote Bookkeeping focuses on basic financial record-keeping for small businesses or freelancers. While both roles are remote and involve financial data, Premium Accounting requires more expertise and certifications, whereas Bookkeeping is more entry-level.
What are popular job titles related to Remote Premium Accounting jobs in Springfield, IL?
For Remote Premium Accounting jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Premium Accounting jobs in Springfield, IL look for?
The top searched job categories for Remote Premium Accounting jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Premium Accounting jobs?
Cities near Springfield, IL with the most Remote Premium Accounting job openings:
Full-time
Posted 11 days ago
Intuit rating
8.4
Based on 91 frontline employees who took The Breakroom Quiz
88th of 244 rated software companies
Job description
The Accountant High Value Partner Ecosystem team is responsible for the experience of Intuit's most strategic accounting firm and ProAdvisor partners across QuickBooks Accountant, QuickBooks Accountant Premium, and National Accounts. As Senior Manager, Partner Resolution Management, you will lead the team accountable for resolving the most complex, high-visibility escalations from our highest-value partners - protecting trust, minimizing business and reputational risk, and driving the root-cause fixes needed to prevent issues from recurring.
This is a remote people-leadership and operational-excellence role. You will build and coach a team of resolution managers and specialists, own escalation governance end-to-end, and partner across Product, Support Operations, Legal, Risk, and Finance to resolve issues quickly while influencing the upstream changes that reduce escalation volume over time.
Responsibilities
- Lead, hire, and develop a team of resolution managers/specialists dedicated to resolving complex, high-stakes escalations from Intuit's highest-value accountants and firm partners, ensuring timely, high-quality outcomes.
- Own the end-to-end escalation and resolution management process for the High Value Partner Ecosystem - intake, triage, prioritization, SLA adherence, and executive-level reporting.
- Serve as the senior point of escalation for the most sensitive or complex partner issues, exercising sound judgment to balance partner experience, business impact, and risk.
- Partner cross-functionally with Product, Engineering, Legal, Risk, Finance, and Support Operations to diagnose root causes of recurring issues and drive durable, systemic fixes rather than one-off resolutions.
- Build and maintain resolution governance models, playbooks, and escalation frameworks that scale quality and consistency as the partner base and issue complexity grow.
- Analyze resolution and satisfaction data - time-to-resolve, reopen rate, tNPS, and partner satisfaction - to identify trends, surface systemic pain points, and inform leadership on the health of the partner ecosystem.
- Represent the voice of the high-value partner in cross-functional planning, advocating for the process, policy, and product changes that reduce escalation volume and improve the overall partner experience.
- Lead change management for new tools, workflows, and policies affecting the resolution team, ensuring smooth adoption with minimal disruption to service levels.
- Coach and grow people leaders and individual contributors - setting clear expectations, developing craft skills, and building a strong talent pipeline within the team.
- Partner with Workforce Management and Finance to align staffing, capacity, and budget plans to forecasted escalation volume and seasonal demand.
- Contribute a resolution-management lens to the broader Accountant Experience and Customer Success strategy, informing roadmap and investment decisions.
Qualifications
Required
- Bachelor's degree or equivalent practical experience.
- 5+ years leading teams in escalation management, customer resolution, support operations, or a related customer-facing discipline, ideally within B2B, fintech, SaaS, or accounting/financial services.
- Proven experience managing high-stakes, high-visibility issues involving VIP or high-value customers/partners, including issues with legal, financial, or reputational sensitivity.
- Strong people-leadership track record, including hiring, coaching, and developing managers or senior individual contributors.
- Demonstrated ability to use data to diagnose root causes, measure resolution effectiveness, and drive continuous improvement (e.g., resolution time, reopen rate, CSAT/tNPS).
- Excellent written and verbal communication skills, with experience presenting to and influencing senior/executive stakeholders.
- Experience leading cross-functional partners (Product, Legal, Risk, Finance) toward shared resolution and process outcomes.
- Strong operational rigor - able to build repeatable processes, playbooks, and governance models that scale.
- Comfortable operating in ambiguity and leading teams through organizational or process change.
Preferred
- Experience supporting accounting or financial professionals, with familiarity with QuickBooks Accountant, ProAdvisor, or similar practice-management ecosystems.
- Background in a partner, alliance, or channel-facing role in addition to direct customer support.
- Experience with escalation/case management tooling and CRM platforms.
- MBA or advanced degree in a related field.
Additional Information
- This role may require occasional travel (~10%) for stakeholder and partner engagement.
Footer
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Employment Type: Full-Time