... data forensics industries. Strong organization and time management skills are required to ... Please be aware we are onsite with a traditional work schedule and are not offering remote nor ...
... data forensics industries. Strong organization and time management skills are required to ... Please be aware we are onsite with a traditional work schedule and are not offering remote nor ...
... data forensics industries. Strong organization and time management skills are required to ... Please be aware we are onsite with a traditional work schedule and are not offering remote nor ...
... data forensics industries. Strong organization and time management skills are required to ... Please be aware we are onsite with a traditional work schedule and are not offering remote nor ...
Virtual Personal Injury Paralegal
Chicago, IL · Remote
$26/hr
... remote environment. What You'll Do: * Manage personal injury matters throughout all phases of the ... Request, organize, review, and summarize medical records, bills, police reports, insurance ...
New
Quick apply
Virtual Personal Injury Paralegal
Chicago, IL · Remote
$26/hr
... remote environment. What You'll Do: * Manage personal injury matters throughout all phases of the ... Request, organize, review, and summarize medical records, bills, police reports, insurance ...
New
Policy and Budget Analyst I
Springfield, IL · On-site +1
$49K/yr
State Police. * The working environment can be noisy, and the building can be congested with ... The person in this position constantly operates a computer and other office productivity machinery.
Policy and Budget Analyst I
Springfield, IL · On-site +1
$49K/yr
State Police. * The working environment can be noisy, and the building can be congested with ... The person in this position constantly operates a computer and other office productivity machinery.
Global Product Compliance Manager
Itasca, IL · On-site +1
$120K - $130K/yr
Experience with forensic analysis, regulatory affairs, and international standards is highly ... computer literacy and proficiency with compliance systems. • Willingness to travel ...
Global Product Compliance Manager
Itasca, IL · On-site +1
$120K - $130K/yr
Experience with forensic analysis, regulatory affairs, and international standards is highly ... computer literacy and proficiency with compliance systems. • Willingness to travel ...
Remote Police Computer Forensics information
What is the difference between Remote Police Computer Forensics vs Remote Digital Forensics Specialist?
| Aspect | Remote Police Computer Forensics | Remote Digital Forensics Specialist |
|---|---|---|
| Credentials | Certifications like CFCE, EnCE, or GCFA often required | Similar certifications, often including CISSP, EnCE, or CFCE |
| Work Environment | Primarily law enforcement agencies, legal proceedings | Private sector, cybersecurity firms, or consulting |
| Industry Usage | Law enforcement, criminal investigations | Cybersecurity, corporate investigations |
| Search & Comparison Intent | Focus on criminal cases, law enforcement procedures | Focus on cybersecurity incidents, data breaches |
Remote Police Computer Forensics and Remote Digital Forensics Specialist share similar certifications and technical skills. However, the former is primarily involved in law enforcement and criminal investigations, while the latter works mainly in cybersecurity and corporate environments. Both roles require digital evidence analysis but differ in their work settings and case types.
What are the most commonly searched types of Police Computer Forensics jobs in Illinois? The most popular types of Police Computer Forensics jobs in Illinois are:
What are popular job titles related to Remote Police Computer Forensics jobs in Illinois? For Remote Police Computer Forensics jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Police Computer Forensics jobs in Illinois look for? The top searched job categories for Remote Police Computer Forensics jobs in Illinois are:
What cities in Illinois are hiring for Remote Police Computer Forensics jobs? Cities in Illinois with the most Remote Police Computer Forensics job openings:
Other
Posted 3 days ago
Job description
Electronic Discovery Customer Success Manager
Chicago
Job Description
The Customer Success Manager is responsible for helping customers obtain the most value from the firm's software platform.
As a member of the Customer Success team, you will build relationships, understand customer objectives and challenges, determine and mitigate customer risk, and identify product adoption and upsell opportunities.
The ideal candidate has strong business acumen and empathy to place oneself in a "client's shoes," as well as demonstrated success within the eDiscovery or data forensics industries. Strong organization and time management skills are required to proactively manage and drive product adoption. Success criteria within the role will be tied to an ability to be a trusted client partner who can effectively identify and mitigate account risk and rally all levels of the firm's management to retain and ultimately increase our customers' usage of all the firm's products.
From your seat in our beautiful new office in downtown Chicago, you will have access to many teammates to help respond to clients timely. Our office is in the heart of the loop with very convenient access to all major public transportation lines. Please be aware we are onsite with a traditional work schedule and are not offering remote nor hybrid roles at this time.
Duties & Responsibilities
Chicago
Job Description
The Customer Success Manager is responsible for helping customers obtain the most value from the firm's software platform.
As a member of the Customer Success team, you will build relationships, understand customer objectives and challenges, determine and mitigate customer risk, and identify product adoption and upsell opportunities.
The ideal candidate has strong business acumen and empathy to place oneself in a "client's shoes," as well as demonstrated success within the eDiscovery or data forensics industries. Strong organization and time management skills are required to proactively manage and drive product adoption. Success criteria within the role will be tied to an ability to be a trusted client partner who can effectively identify and mitigate account risk and rally all levels of the firm's management to retain and ultimately increase our customers' usage of all the firm's products.
From your seat in our beautiful new office in downtown Chicago, you will have access to many teammates to help respond to clients timely. Our office is in the heart of the loop with very convenient access to all major public transportation lines. Please be aware we are onsite with a traditional work schedule and are not offering remote nor hybrid roles at this time.
Duties & Responsibilities
- Work closely with clients to ensure successful onboarding onto the firm's platform.
- Ability to multi-task and proactively manage the needs of multiple accounts.
- Communicate effectively with all levels of a customer's management team, instilling a sense of confidence in the firm's ability to resolve application issues.
- Understand customer health and proactively mitigate renewal risk.
- Manage and drive customer escalations to completion.
- Hold Quarterly Business Reviews with customers to discuss the relationship and gauge satisfaction.
- Identify upsell opportunities to add revenue and employ strategies to drive additional product usage.
- Track and report usage metrics and identify trends, risks, and opportunities.
- Provide feature walkthroughs for the latest product releases.
- Collaborate with internal teams to address customer challenges.
- Establish and provide eDiscovery strategies and best practices using the firm's platform.
- Serve as the voice of the customer internally to influence the product roadmap and to ensure features meet customer needs.
- Proven track-record in Sales, Customer Success, or Support in Legal and/or eDiscovery technology
- Driven, collaborative individual who is a team player
- Ability to build and cultivate strong customer relationships
- Problem solver with strong attention to detail
- Ability to quickly learn and understand technology
- Excellent written and oral communication skills to manage expectations
- Bachelors in technology (computer science, IT, etc.) or legal field (Paralegal, JD)
- 5+ years' experience in account management or consulting within eDiscovery, data forensics or legal industry
- Brainspace, ACEDS or other eDiscovery certification(s)
- Prior experience in collaborating with and building strong relationships with clients
- Excellent organization and time management skills to handle multiple, competing demands
- Project Management experience and/or PMP certification is a plus
About Links Partners
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
New York, NY, US
Year founded
2013