Remote Photo Jobs in Houston, TX (NOW HIRING)

Remote Customer Support Representative (Must reside close to Houston)

Start Date: September 16, 2026

Work Location: 100% Remote
Equipment: Company laptop/equipment provided
In-Person Interview Date: September 9, 2026, location below.

Please bring ONE of the following:

• Valid or expired U.S. Passport
• Certified U.S. Birth Certificate along with a valid government-issued photo ID, such as a Driver's License or State ID
• Certificate of Naturalization (Form N-550 or N-570)
• Certificate of U.S. Citizenship (Form N-560 or N-561)
• Consular Report of Birth Abroad (Form FS-240)

Documentation should be an original or certified copy.

Please do not attend the interview without the required citizenship documentation.

About the Role

We are seeking Customer Support Representatives to support a high-volume outreach program. This position is fully remote, with the exception of the required in-person interview in Houston on September 9.

Representatives will primarily make outbound calls to individuals who may be eligible for program benefits. This is a customer-focused role requiring strong communication skills, patience, professionalism, and the ability to build trust with individuals who may initially be hesitant or skeptical about the call.

You must be comfortable navigating multiple computer systems while speaking with customers and accurately documenting information.

Training & Schedule

• Start Date: September 16, 2026
• Paid Remote Training: Two weeks
• Training Schedule: Monday–Friday, 8:00 AM–5:00 PM
• Training attendance is mandatory and cannot be interrupted. Candidates must be available for the entire training period with no planned appointments, vacations, or other conflicts.
• Position remains 100% remote following training
• Monday–Friday work schedule
• Company laptop/equipment will be provided

What We're Looking For

• Strong customer service and communication experience
• Comfortable making outbound calls
• Ability to engage customers, overcome initial hesitation, and clearly explain the purpose of the call
• Comfortable working in a call-driven environment
• Strong computer skills and ability to navigate multiple applications simultaneously
• Accurate data entry and documentation skills
• Professional, patient, and dependable
• Reliable high-speed internet and an appropriate work-from-home environment
• Must be a U.S. Citizen due to government contract requirements

In-Person Interview – September 9

The interview is the only onsite requirement for this otherwise fully remote opportunity.

Candidates selected to interview will receive their designated interview time and complete location details. Interviews will be held at:

Sheraton Houston Brookhollow
3000 N Loop W
Houston, TX 77092

Upon arrival, please ask the front desk for the conference room for The Midtown Group.

Required Citizenship Documentation

Because this position supports a government contract, candidates must provide documentation verifying U.S. Citizenship at the in-person interview.

Please bring ONE of the following:

• Valid or expired U.S. Passport
• Certified U.S. Birth Certificate along with a valid government-issued photo ID, such as a Driver's License or State ID
• Certificate of Naturalization (Form N-550 or N-570)
• Certificate of U.S. Citizenship (Form N-560 or N-561)
• Consular Report of Birth Abroad (Form FS-240)

Documentation should be an original or certified copy.

Please do not attend the interview without the required citizenship documentation.