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Remote Phone Number Jobs in Georgia (NOW HIRING)

Steer

Technical Support Specialist - Remote

Atlanta, GA · On-site +1

Set up, transfer, troubleshoot phone number ownership. * Maintain data connection stability. * Own ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...

CSAA

$63K - $82K/yr

Job Title Commercial Senior Auto Claims Adjuster- Remote Requisition Number R7890 Commercial Senior ... phone, and chat features. * 1-2+ years of auto or commercial adjusting/liability experience ...

Wing Assistant

$40K - $50K/yr

At Wing, we give growing businesses access to the top tier of global remote talent supercharged by ... Confidence on the phone and in writing you can articulate value whether it's a 30-second cold call ...

Ignition CX US LLC

Sales Agent

Decatur, GA · Remote

$60K/yr

... limited number of seats for driven, competitive professionals ready to unlock uncapped earning ... Phone, and related products. Your role includes: Completing a comprehensive 4-week remote ...

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All JobsPhone Number JobsRemote Phone Number JobsRemote Phone Number Jobs in Georgia

Remote Phone Number information

What is the difference between Remote Phone Number vs Customer Service Representative?

AspectRemote Phone NumberCustomer Service Representative
Required credentialsNone specific, often basic tech skillsHigh school diploma or equivalent, sometimes certifications
Work environmentRemote, often from home or any location with internetRemote or in-office customer service centers
Employer industry usageTelecommunications, service providers, online platformsRetail, tech, healthcare, and service industries
Common search intentFinding contact numbers or virtual phone servicesSeeking customer support or service roles

Remote Phone Number typically refers to virtual or dedicated phone lines used for communication, while Customer Service Representatives handle customer inquiries via phone. Both roles involve communication skills, but their functions and credentials differ. Understanding these differences helps job seekers and employers find the right fit for their needs.

What are the key skills and qualifications needed to thrive as a remote customer service representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and call center telephony systems is important for managing customer interactions efficiently. Patience, active listening, and time management are standout soft skills in this role. Mastering these skills ensures effective support, customer satisfaction, and productivity in a remote work environment.

What is a remote phone number?

A remote phone number is a telephone number that is not tied to a specific physical phone line or location. Instead, calls to this number can be forwarded to any device or location, such as a mobile phone, VoIP service, or another landline, making it ideal for businesses and individuals working remotely. Remote phone numbers can help maintain privacy, provide local presence in different regions, and enable flexible communication for remote teams. They are commonly used by businesses to manage calls efficiently and appear local to customers in different geographic areas.

What are some common challenges faced by professionals managing remote phone number services, and how can they be addressed?

Professionals managing remote phone number services often encounter challenges such as ensuring reliable connectivity, managing call forwarding settings, and maintaining security of client information. Addressing these challenges requires staying updated with the latest VoIP technologies, regularly testing number routing, and implementing robust authentication measures. Collaboration with IT and customer support teams is crucial to swiftly resolve technical issues and provide a seamless experience for users.
What are popular job titles related to Remote Phone Number jobs in Georgia? For Remote Phone Number jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Phone Number jobs in Georgia look for? The top searched job categories for Remote Phone Number jobs in Georgia are:
What cities in Georgia are hiring for Remote Phone Number jobs? Cities in Georgia with the most Remote Phone Number job openings:
Remote Phone Number jobs near you
Infographic showing various Remote Phone Number job openings in Georgia as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution.

Technical Support Specialist - Remote

Steer

Atlanta, GA • On-site, Remote

Full-time

Posted 5 days ago

Job description

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.

About The Role

As a Technical Support Associate, you'll be part of a growing team responsible for supporting a digital experience offering for our customers. Your mission is to deliver amazing customer experiences. We are the go-to team for both our internal and external stakeholders. This role bridges customer success, onboarding, and basic technical implementation - ensuring every client's experience is aligned with their business needs and delivers value from day one. You'll be one of the members of our technical support team, helping define the playbook and set the tone for how we bring solutions to life for our customers. Your work will directly impact customer satisfaction, retention, and time-to-value.

You Will:

  • Own technical support for customers
  • Be the point of contact for customers, ensuring all phases of their experiences are resolved quickly and effectively.
  • Own Level 1 support resolutions.
  • Own Level 2+ ticket creation and internal triage.
  • Set up, transfer, troubleshoot phone number ownership.
  • Maintain data connection stability.
  • Own product retraining
  • Maintain up-to-date documentation on procedures and solutions.
  • Provide feedback internally on user experience, improvements or feature requests.
  • Evaluate system potential through assessing compatibility of new programs with existing programs.
  • Tailor and configure customer-facing templates based on client inputs and business goals – no custom development required, but small updates and adjustments will be common
  • Implement scheduling tools and CRM. This includes integration, configuration, training and enablement.
  • Troubleshoot technical issues and coordinate timely updates to live configurations as needed
  • Collaborate closely with teammates focused on integrations, scheduling, and CRM setup to create a seamless service experience

You Are:

  • Someone with strong communication skills who can follow a customer's narrative, understand their point of view, and explain solutions clearly.
  • Curious by nature and motivated to understand how things work.
  • Customer-first in your approach, showing empathy, clarity, and patience.
  • Proactive, resourceful, and ownership-driven — you anticipate needs, take initiative, and follow through.
  • Comfortable building relationships with people across different teams and functions.
  • Organized and able to manage multiple tasks or threads at the same time.


You Have

Must-Have:

  • 2+ years of experience in technical support, onboarding, implementation, or progressive customer service, ideally in a SaaS or digital tools environment.
  • Experience troubleshooting, testing, and training customers across multiple products or features.
  • Experience owning support targets such as ticket completion, response times, or resolution metrics.
  • Experience configuring or managing a client-facing product or tool, such as a templated platform, dashboard, or embedded experience.
  • Experience using a CRM, preferably HubSpot or Salesforce.

Nice-to-Have:

  • Experience working directly with APIs, including basic understanding of how data moves between systems.
  • Experience in the automotive industry or with auto repair shop management tools.
  • Experience working with VoIP or telephony systems.
  • Prior success in a remote work environment.
  • Direct SaaS or startup experience.
  • Highly polished professional communication skills.

Interview Process

  1. Initial Screen - 20min
  2. Wonderlic Assessment
  3. Hiring Manager Interview - 30min
  4. Executive Interview - 30min
    Problem Solving Exercise - 1hr


Salary : 60,000 USD

We Offer

  • 100% remote work environment
  • Medical, Dental and Vision insurance within 30 days
  • 100% employer-paid medical insurance
  • Equity package
  • Flexible PTO with 15 days minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Learning Stipend
  • WFH Equipment
  • Chance to work with the latest technology
  • A collaborative, high ownership culture
  • Opportunities for development and career growth

Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.


We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.