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Remote Phone Intake Jobs (NOW HIRING)

Float Health

Intake Specialist (Remote)

Henderson, NV · Remote

$48K - $50K/yr

The Role As an Intake Specialist, you'll play a key role in our operations and customer success by ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Single Dads United

Intake Specialist

Manhattan, NY · Remote

$19.50 - $26.25/hr

Remote 🕒 Commitment: 10 hours per week Are you passionate about supporting single dads and ... Comfortable making phone calls and engaging in supportive conversations ✅ Organized ...

Adelante Legal Services

Intake Specialist

$30K - $40K/yr

At Adelante Legal Services, we're a remote-first family law firm serving New Mexico families ... We're looking for an Intake Specialist who owns the relationship, not just the phone. Someone who ...

Float Health

Intake Specialist (Remote)

Reno, NV · Remote

$48K - $50K/yr

The Role As an Intake Specialist, you'll play a key role in our operations and customer success by ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Job Duck LLC

V104 - Client Experience Intake Specialist

$18.25 - $24.25/hr

We connect you with rewarding, remote job opportunities with US-based employers who recognize and ... • Handle inbound phone calls and serve as a primary intake contact • Maintain up to date ...

Conduit Health

Intake Specialist

Manhattan, NY · Remote

$19.50 - $26.25/hr

Comfort handling a high volume of inbound and outbound phone calls daily * Experience supporting ... Reliable internet connection and ability to work from a distraction-free environment when remote ...

Job Duck LLC

V104-Law Firm Intake Specialist

$18.25 - $24.25/hr

We connect you with rewarding, remote job opportunities with US-based employers who recognize and ... EST • English proficiency required • Position involves regular inbound and outbound phone ...

Jacoby & Meyers

Senior Intake Specialist

Los Angeles, CA · Remote

$25 - $35/hr

Senior Intake Specialist Type of Position: Full Time Location: Fully Remote Pay: $25.00/hour - $35 ... Cell Phone and Internet Stipend * Fully-paid parking * Learning and Development Programs * Remote ...

Jacoby & Meyers

Senior Intake Specialist

Los Angeles, CA · Remote

$25 - $35/hr

Senior Intake Specialist Type of Position: Full Time Location: Fully Remote Pay: $25.00/hour - $35 ... Cell Phone and Internet Stipend * Fully-paid parking * Learning and Development Programs * Remote ...

Jacoby & Meyers

Senior Intake Specialist

Los Angeles, CA · Remote

$25 - $35/hr

Senior Intake Specialist Type of Position: Full Time Location: Fully Remote Pay: $25.00/hour - $35 ... Cell Phone and Internet Stipend * Fully-paid parking * Learning and Development Programs * Remote ...

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All JobsRemote Phone Intake Jobs

Remote Phone Intake information

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$31K

$44.4K

$83.5K

How much do remote phone intake jobs pay per year?

As of Jun 19, 2026, the average yearly pay for remote phone intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Remote Phone Intake specialist?

A Remote Phone Intake specialist is a professional who conducts initial interviews or gathers essential information from clients or patients over the phone, usually working from a remote location. Their main responsibilities include answering incoming calls, collecting relevant details, verifying personal information, and sometimes scheduling appointments or directing calls to appropriate departments. This role is common in healthcare, legal, and customer service industries, and requires strong communication, organizational, and data entry skills. Remote Phone Intake specialists play a crucial role in ensuring that clients are efficiently and accurately processed, which helps organizations deliver timely services.

What are the key skills and qualifications needed to thrive as a Remote Phone Intake Specialist, and why are they important?

To thrive as a Remote Phone Intake Specialist, you need strong communication skills, attention to detail, and experience in customer service or administrative support. Familiarity with call center software, CRM systems, and secure data entry platforms is often required. Empathy, professionalism, and the ability to handle sensitive information with discretion set top performers apart. These abilities ensure accurate information gathering, positive client experiences, and efficient workflow management in a remote environment.

What are some common challenges faced in a Remote Phone Intake role, and how can I overcome them?

In a Remote Phone Intake position, you may encounter challenges such as managing high call volumes, handling emotionally distressed callers, and ensuring accurate data entry while multitasking. To succeed, it's important to develop strong organizational skills, practice active listening, and familiarize yourself with scripts and protocols. Regular communication with your team and supervisors can also help you address any uncertainties and ensure consistent service quality, even when working independently from home.
Infographic showing various Remote Phone Intake job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 49% Full Time, 35% Part Time, and 12% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.
Intake Specialist (Client Service Sales) - Remote

Intake Specialist (Client Service Sales) - Remote

Heard & Smith

Dallas, TX • On-site, Remote

$14.50 - $16.50/hr

Other

Medical, Retirement, PTO

Posted 3 days ago

Job description

Intake Specialist (Client Service - Sales)

Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life!

Fast-paced, professional environment; Fulfilling, challenging, and rewarding; Great team environment; Paid Holidays, Accrued Paid Time Off (FT only); Great Medical Benefits Package (FT only); Wellness Program (FT only); Competitive Salary $14.50-$16.50 per hour DOE; 401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!)

As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration. In this role you will:

  • Build the initial client relationship and confidence in our firm with every prospective client interaction
  • Take 150 – 200 calls per day in a professional inbound/outbound call center environment
  • Sign up 4 new cases per day to the firm
  • Be expected to meet occupancy and adherence goals
  • Be expected to maintain a minimum call quality score of 90%
  • Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
  • Solve problems and maintain confidentiality
  • Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
  • Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately

To be successful as an Intake Specialist you will need:

  • High School Diploma; Degree preferred; or equivalent combination
  • Call center and customer service experience
  • Strong people skills
  • Excellent telephone, communication, and active listening skills
  • Ability to meet performance standards whether in office or working remotely from home
  • Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily
  • Minimum 40 WPM typing speed
  • Multi-tasking skills and the ability to work well under pressure
  • Detail oriented
  • Excellent spelling and grammar
  • Problem analysis and problem-solving
  • Self-motivated, self-disciplined, able to work with little supervision
  • Reliability and dependability
  • Ability to work in fast paced environment
  • Ability to work in a confidential environment always maintaining client confidentiality
  • Has professional manner and high energy level, exhibits a positive attitude
  • Strong organizational skills
  • Good time management skills
  • Accepts new ideas and challenges and is highly motivated
  • Ability to work well with others as a team
  • Ability to work remotely from home as needed per business needs (see remote requirements)
  • Sales experience a plus
  • Fluent Spanish a plus

Minimum Requirements for a Remote Home Office Intake Specialist:

  • Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)
  • Camera - internal to computer or external
  • Fast internet connection (20MB+)
  • Wired Ethernet cable Internet connection in your home office
  • Land line telephone or good cell phone signal in home office
  • Quiet, private home office with no distractions during business hours
  • Reside in Texas

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