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Remote Phone Intake Jobs (NOW HIRING)

Aviva Psychology Services

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Intake Coordinator

Boston, MA · Remote

$55K - $65K/yr

The role is fully remote, with the option to work hybrid in our Boston or Northampton, MA offices ... Manage all incoming inquiries from prospective clients via phone, email, or web form. * Provide ...

New

Mays Plus

LPN Intake Specialist Remote

Paris, TX · On-site +1

$13.50 - $18/hr

Description LVN Intake Specialist Full-Time | Remote - Must live near one of these locations ... Excellent interpersonal and phone skills. * Possesses good organizational skills. * Assertive and ...

Job Duck LLC

V104 - Law Firm Intake Coordinator

$1.1K - $1.2K/wk

We connect you with rewarding, remote job opportunities with US-based employers who recognize and ... Success in this role requires comfort with phone-based work, strong organization skills, and a high ...

Float Health

Intake Specialist (Remote)

Fresno, CA · Remote

$48K - $50K/yr

The Role As an Intake Specialist, you'll play a key role in our operations and customer success by ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Float Health

Intake Specialist (Remote)

Bakersfield, CA · Remote

$48K - $50K/yr

The Role As an Intake Specialist, you'll play a key role in our operations and customer success by ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Float Health

Intake Specialist (Remote)

Modesto, CA · Remote

$48K - $50K/yr

The Role As an Intake Specialist, you'll play a key role in our operations and customer success by ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

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Remote Phone Intake information

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How much do remote phone intake jobs pay per year?

As of Jun 19, 2026, the average yearly pay for remote phone intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Remote Phone Intake specialist?

A Remote Phone Intake specialist is a professional who conducts initial interviews or gathers essential information from clients or patients over the phone, usually working from a remote location. Their main responsibilities include answering incoming calls, collecting relevant details, verifying personal information, and sometimes scheduling appointments or directing calls to appropriate departments. This role is common in healthcare, legal, and customer service industries, and requires strong communication, organizational, and data entry skills. Remote Phone Intake specialists play a crucial role in ensuring that clients are efficiently and accurately processed, which helps organizations deliver timely services.

What are the key skills and qualifications needed to thrive as a Remote Phone Intake Specialist, and why are they important?

To thrive as a Remote Phone Intake Specialist, you need strong communication skills, attention to detail, and experience in customer service or administrative support. Familiarity with call center software, CRM systems, and secure data entry platforms is often required. Empathy, professionalism, and the ability to handle sensitive information with discretion set top performers apart. These abilities ensure accurate information gathering, positive client experiences, and efficient workflow management in a remote environment.

What are some common challenges faced in a Remote Phone Intake role, and how can I overcome them?

In a Remote Phone Intake position, you may encounter challenges such as managing high call volumes, handling emotionally distressed callers, and ensuring accurate data entry while multitasking. To succeed, it's important to develop strong organizational skills, practice active listening, and familiarize yourself with scripts and protocols. Regular communication with your team and supervisors can also help you address any uncertainties and ensure consistent service quality, even when working independently from home.
Infographic showing various Remote Phone Intake job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 49% Full Time, 35% Part Time, and 12% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Bilingual KoreanSpeaking Intake Specialist Remote Available

Sul Lee Law Firm, PLLC

Dallas, TX • Remote

$18 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Bilingual Intake Specialist (English / Korean Required) (REMOTE available) Our rapidly growing law practice is seeking a full-time or part-time Intake Specialist to join our team! You will handle inbound leads, qualify and schedule consultations, conduct follow-ups, and support the client retention process — all while maintaining accurate records and following established internal procedures. You will work closely with the Intake Lead and attorneys in a fast-paced, detail-oriented environment. We'll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Responsibilities: • Handle inbound leads via phone, email, and web form — qualify, log, and follow up promptly • Schedule consultations between prospective clients and attorneys • Conduct post-consultation follow-up calls to support the client retention process • Enter and maintain accurate lead records in the firm's CRM system (training provided) • Tag and document all calls and update lead status after each interaction • Organize and save consultation notes; share with the legal team when a case is opened • Ensure all client communication is documented in writing through the appropriate channels • Follow internal intake procedures consistently and check in when something is unclear Qualifications: • Fluent in English and Korean — both written and spoken • Customer service or client-facing experience (retail, sales, hospitality, or similar) • Outstanding communication skills, both written and oral • Ability to effectively work with all levels of personnel within the organization and external clients • Strong attention to detail and ability to follow multi-step processes accurately • Organized, able to manage and prioritize multiple tasks at once • Reliable and accountable — takes ownership and follows through • Comfortable following established procedures and asking questions before acting independently • Proficiency in Microsoft Office (Outlook, Word); experience with Microsoft Teams is a plus Nice to Have: • Familiarity with CRM or case management tools • Experience in a legal or professional services environment • Customer Service/Call center experience Benefit: After 3-month Probationary Period • Health, Dental & Vision Insurance • PTO • 401(k) and company match of 4% • Professional development assistance Compensation: $18 - $23 Hourly DOE

• Handle inbound leads via phone, email, and web form — qualify, log, and follow up promptly  • Schedule consultations between prospective clients and attorneys  • Conduct post-consultation follow-up calls to support the client retention process  • Enter and maintain accurate lead records in the firm's CRM system (training provided)  • Tag and document all calls and update lead status after each interaction  • Organize and save consultation notes; share with the legal team when a case is opened  • Ensure all client communication is documented in writing through the appropriate channels  • Follow internal intake procedures consistently and check in when something is unclear 

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