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Remote Pharmacy Insurance Jobs in Spokane, WA (NOW HIRING)

... care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a ... Remote multi-states must reside in one of these states: Indiana, Missouri, Texas, Virginia, Kansas ...

Remote Pharmacy Insurance information

See Spokane, WA salary details

$14

$19

$26

How much do remote pharmacy insurance jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote pharmacy insurance in Spokane, WA is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $20.67 per hour, depending on experience, location, and employer.

What is a remote pharmacy insurance job?

Remote Pharmacy Insurance jobs involve working with pharmacy benefit management, insurance claims, and patient medication coverage from a remote location. Professionals in these roles often process insurance claims, verify prescription benefits, communicate with healthcare providers and patients, and handle billing issues. These positions may be filled by pharmacy technicians, pharmacists, or insurance specialists and require strong attention to detail, knowledge of pharmacy operations, and excellent communication skills. Remote Pharmacy Insurance jobs allow individuals to perform their duties from home or any location with internet access, making them ideal for those seeking flexible work arrangements.

What are some common challenges faced when working in a remote pharmacy insurance role, and how can they be managed?

One common challenge in a remote pharmacy insurance role is effectively communicating with both patients and healthcare providers to resolve insurance claims and coverage issues, as much of the work is handled via phone or digital platforms. Additionally, staying updated on frequently changing insurance policies and formularies can be demanding. To manage these challenges, it's helpful to maintain organized digital records, participate in ongoing training sessions, and leverage collaboration tools to stay connected with team members and supervisors. Regular check-ins and open communication channels can ensure that workflow remains smooth and patient needs are promptly addressed.

What are the key skills and qualifications needed to thrive as a remote pharmacy insurance specialist, and why are they important?

To thrive as a Remote Pharmacy Insurance Specialist, you need a strong understanding of pharmacy operations, insurance verification, claims processing, and typically a background in pharmacy tech or healthcare administration. Proficiency with pharmacy management software, insurance portals, and knowledge of HIPAA regulations are crucial, and certification such as CPhT is often preferred. Exceptional attention to detail, problem-solving abilities, and clear communication skills make someone stand out in this position. These skills ensure accurate processing of insurance claims, minimize delays in patient care, and maintain compliance in a remote setting.

What is the difference between Remote Pharmacy Insurance vs Remote Pharmacist?

AspectRemote Pharmacy InsuranceRemote Pharmacist
Required CredentialsInsurance licenses, knowledge of pharmacy policiesPharmacy degree, state licensure
Work EnvironmentInsurance companies, customer service, claims processingTelepharmacy, medication review, patient counseling
Industry UsageInsurance and healthcare sectorsHealthcare and pharmacy sectors

Remote Pharmacy Insurance involves managing insurance policies related to pharmacy benefits, focusing on claims and coverage. Remote Pharmacists dispense medications and provide clinical support remotely. While both roles require pharmacy knowledge, one centers on insurance administration, and the other on direct patient care.

What cities near Spokane, WA are hiring for Remote Pharmacy Insurance jobs?

Cities near Spokane, WA with the most Remote Pharmacy Insurance job openings:

Infographic showing various Remote Pharmacy Insurance job openings in Spokane, WA as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,520 per year, or $19.5 per hour.

Pharmacy Technician Refill Calls

Spokane, WA • Remote


Shields Health Solutions

8.4

Company rating: 8.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

10th of 113 rated pharmacies

Great coworkers

People enjoy working here

Good employer


$17.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Patient Engagement Specialist (Pharmacy Technician)

Must have active Washington or Oregon pharmacy technician license AND national pharmacy technician certification (PTCB or NHA)

Location: Remote, Monday - Friday, 8:30AM - 5:00PM PST.

Compensation: An employee in this position can expect an hourly rate of 22.00 with potential quarterly bonus incentives. The actual compensation will depend on experience, geographic location, and other factors permitted by law.

About the Role

As a Patient Engagement Specialist, you'll be the voice of support for patients navigating their medication needs. You'll handle inbound pharmacy calls, make outbound refill reminders, and guide patients through the refill process with professionalism and empathy. You'll also collaborate closely with pharmacists, clinicians, and internal teams to ensure patients receive timely, accurate support.

What You'll Do

  • Coordinate and process medication refills, including data entry and claim adjudication
  • Place outbound refill calls and assist patients through the refill request
  • Respond to and resolve inbound patient and provider inquiries
  • Clarify prescription orders with pharmacists or clinical staff
  • Maintain and update patient and prescription data in software systems
  • Spot trends, recommend improvements, and support process‑improvement initiatives
  • Partner with cross‑functional teams to deliver a seamless patient experience
  • Maintain confidentiality and uphold high-quality service standards

What You'll Get:

  • Medical, dental, and vision insurance starting day one
  • 401(k) with match, 4 weeks PTO, 10 paid holidays
  • Paid parental leave, short-term disability, and professional development
  • Access to employee resource groups and wellness programs

What You Need:

  • 3+ years of pharmacy technician experience required: (refills, claims adjudication, clinical collaboration, or specialty pharmacy).
  • Must have active Washington OR Oregon Pharmacy Technician license. 
  • National certification (CPhT or equivalent) required.

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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