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Remote Pet Claims Processor Jobs in Novi, MI (NOW HIRING)

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Remote Pet Claims Processor information

See Novi, MI salary details

$11

$17

$24

How much do remote pet claims processor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote pet claims processor in Novi, MI is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Pet Claims Processor vs Remote Veterinary Claims Processor?

AspectRemote Pet Claims ProcessorRemote Veterinary Claims Processor
Required CredentialsBasic insurance knowledge, customer service skillsInsurance certification, veterinary terminology familiarity
Work EnvironmentHome-based, customer support or claims processingHome-based, veterinary insurance claims handling
Employer & IndustryPet insurance companies, claims departmentsVeterinary insurance providers, claims teams
Search & Comparison IntentJob roles in pet insurance claims processingClaims processing in veterinary insurance

The Remote Pet Claims Processor and Remote Veterinary Claims Processor roles share similarities in working from home and handling insurance claims. However, the Veterinary Claims Processor typically requires veterinary insurance knowledge and certifications, focusing on veterinary-specific claims. The Pet Claims Processor may have more general pet insurance knowledge without veterinary certifications. Both roles serve the pet and veterinary insurance industries, but their focus and required credentials differ slightly.

What are popular job titles related to Remote Pet Claims Processor jobs in Novi, MI?

For Remote Pet Claims Processor jobs in Novi, MI, the most frequently searched job titles are:

What job categories do people searching Remote Pet Claims Processor jobs in Novi, MI look for?

The top searched job categories for Remote Pet Claims Processor jobs in Novi, MI are:

Remote Pet Claims Processor jobs near you
Infographic showing various Remote Pet Claims Processor job openings in Novi, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,400 per year, or $18 per hour.

Government Programs Customer Service Representative

Delta Dental of Michigan

Farmington Hills, MI • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental

Re-posted 7 days ago

Job description

Job Title:
Government Programs Customer Service Representative
Number of Positions:
4
Location:
Farmington Hills, MI
Location Specifics:
Fully Remote
Job Summary:
Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills office for team meetings, collaborative sessions, and training.
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.
Typical Assignments
  • Promptly and professionally responds to member, client and provider questions through multiple channels, including, but not limited to telephone, email, fax and U.S. mail communication using proper etiquette, grammar, punctuation, etc.
  • Clearly and accurately communicates all eligibility, benefit, claim status and payment information related to caller's questions
  • Properly identifies the reason(s) for the call and provides appropriate resolution to inquiries and complaints within specified timeframes and guidelines established by regulatory agencies or client contracts.
  • Informs and assists callers with grievance and the claims appeals processes, as necessary
  • Clearly, accurately and thoroughly documents information in the customer relationship management system to ensure all relevant details of the phone call are captured.
  • Understands the importance of adhering to regulatory requirements
  • Meets or exceeds quality standards as required for position
  • Meets or exceeds call center metrics as required for position
  • Enters and adjusts claims as required

#LI-Remote
Minimum Requirements:
Bidding Requirements
  • Employees must have the ability to work an assigned eight (8) hour schedule starting as early as 7:55 a.m. and ending as late as 11:00 p.m., Monday through Friday
  • Possess a high school diploma or equivalent, with an associate's degree in business administration or a related field preferred
  • Two years of customer service experience in a business environment that requires the use of a software application to assist customers, preferably in a call center assisting Medicare and/or Medicaid enrollees
  • Demonstrated knowledge of personal computers and software applications (including Windows) through previous experience and/or coursework
  • Successful completion of the customer service simulation assessment with a minimum score of 62 out of a possible 100 (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor, or Customer Service Associate position)
  • Successful completion of the customer service multitasking and call logging assessment with a minimum score of 65 out of a possible 100
  • Successful completion of the customer service email composition assessment with a minimum score of 62 out of a possible 100

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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