Junction City, KS · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
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Junction City, KS · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Manhattan, KS · On-site +1
$14.25 - $19.25/hr
Remote - Level Up Your Career! Location: 100% Remote Requirements • Responsibilities • Rewards We've fully embraced the virtual work lifestyle-no traditional 9-5 and no commuting. Instead, we ...
Manhattan, KS · On-site +1
$14.25 - $19.25/hr
Remote - Level Up Your Career! Location: 100% Remote Requirements • Responsibilities • Rewards We've fully embraced the virtual work lifestyle-no traditional 9-5 and no commuting. Instead, we ...
$12.53 - $13.75
2% of jobs
$13.75 - $14.97
6% of jobs
$14.97 - $16.19
5% of jobs
$16.19 - $17.41
9% of jobs
$17.50 is the 25th percentile. Wages below this are outliers.
$17.41 - $18.63
23% of jobs
The median wage is $18.86 / hr.
$18.63 - $19.85
19% of jobs
$20.72 is the 75th percentile. Wages above this are outliers.
$19.85 - $21.07
14% of jobs
$21.07 - $22.29
4% of jobs
$22.29 - $23.51
5% of jobs
$23.51 - $24.73
6% of jobs
$24.73 - $25.95
5% of jobs
$12
$19
$25
To excel as a Remote Personal Banker, you need a solid understanding of banking products, financial regulations, and customer account management, typically supported by a degree in finance or related field. Familiarity with secure online banking platforms, CRM systems, and compliance tools is commonly required. Outstanding interpersonal skills, problem-solving abilities, and self-motivation are crucial for success in a remote environment. These skills enable you to provide effective financial guidance, build trust with clients, and uphold security and service standards while working independently.
As a Remote Personal Banker, your daily responsibilities usually involve assisting customers with their banking needs via phone, email, or secure online chat, opening new accounts, providing financial advice, and resolving account inquiries or issues. You may also conduct virtual consultations to offer tailored financial solutions, promote bank products, and ensure all transactions comply with policies and security standards. Collaboration with team members and other departments often occurs through digital communication platforms. This remote structure allows you to deliver personalized service while maintaining a high level of organization and efficiency from your home office.
A Remote Personal Banker assists customers with banking services, account management, and financial solutions from a remote location. They handle transactions, answer inquiries, and provide guidance on products like loans, credit cards, and savings accounts. Using phone, email, or chat, they ensure customers receive personalized financial support without needing to visit a branch. Strong communication skills and knowledge of banking policies are essential for this role.
$14/hr
Full-time
Posted 10 hours ago
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: