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Remote Performance Center Jobs in Kansas (NOW HIRING)

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

You'll be responsible for the performance, development, and success of a team of 15-25 front-line ... Manage remote team members as needed. * Perform additional duties as assigned. WONDER IF YOU ARE A ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... You'll be responsible for the performance, development, and success of a team of 15-25 front-line ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

You'll be responsible for the performance, development, and success of a team of 15-25 front-line ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

$15/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... Support hiring, onboarding, coaching, and performance management. * Manage remote employees as ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

... center footprint and operations that extend across multiple countries. We deliver Customer ... Support hiring, onboarding, coaching, and performance management. * Manage remote employees as ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

... center footprint and operations that extend across multiple countries. We deliver Customer ... Support hiring, onboarding, coaching, and performance management. * Manage remote employees as ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

... center footprint and operations that extend across multiple countries. We deliver Customer ... Support hiring, onboarding, coaching, and performance management. * Manage remote employees as ...

Mass Markets

Call Center Team Lead

Wichita, KS · Remote

... center footprint and operations that extend across multiple countries. We deliver Customer ... Support hiring, onboarding, coaching, and performance management. * Manage remote employees as ...

MCI

Call Center Team Lead

Wichita, KS · Remote

... center footprint and operations that extend across multiple countries. We deliver Customer ... Support hiring, onboarding, coaching, and performance management. * Manage remote employees as ...

MCI Careers

Contact Center Representative

Wichita, KS · Remote

$17.50 - $22.75/hr

Meet or exceed performance metrics including call quality, handle time, and customer satisfaction ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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All JobsRemote Performance Center JobsRemote Performance Center Jobs in Kansas

Remote Performance Center information

What is the difference between Remote Performance Center vs Remote Performance Analyst?

AspectRemote Performance CenterRemote Performance Analyst
CredentialsPerformance management certifications, data analysis skillsData analysis, performance metrics, certification preferred
Work EnvironmentTeam-based, centralized or virtual office settingIndividual role, remote or hybrid setup
Employer & IndustryOrganizations with performance management systems, HR departmentsCompanies focusing on employee performance, HR, or operations
Search & Comparison IntentUnderstanding roles in performance managementAnalyzing performance data and reporting

The Remote Performance Center typically oversees performance management processes across teams or organizations, focusing on strategy and system implementation. In contrast, a Remote Performance Analyst primarily analyzes performance data, prepares reports, and provides insights to improve individual or team performance. Both roles require data analysis skills and may involve remote work, but their focus and responsibilities differ significantly.

What are popular job titles related to Remote Performance Center jobs in Kansas? For Remote Performance Center jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Performance Center jobs in Kansas look for? The top searched job categories for Remote Performance Center jobs in Kansas are:
What cities in Kansas are hiring for Remote Performance Center jobs? Cities in Kansas with the most Remote Performance Center job openings:
Remote Performance Center jobs near you
Customer Service Representative - Remote

Customer Service Representative - Remote

Power Finance Texas

Topeka, KS • Remote

$20 - $25/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Service Representative

Location: Remote (Topeka Kansas Residents Preferred)
Company: Power Finance Texas
Employment Type: Full-Time

Position Summary

The Remote Customer Service Representative is responsible for delivering a high standard of customer support by addressing inquiries, resolving issues, and assisting with account-related needs. This role serves as a key point of contact for customers and requires a professional, solutions-oriented approach, with a strong emphasis on accuracy, compliance, and customer satisfaction.

Key Responsibilities
  • Provide timely and professional support to customers via phone, email, and digital communication channels
  • Assist with loan applications, account inquiries, payment processing, and general service requests
  • Communicate loan terms, repayment options, and company policies clearly and accurately
  • Resolve customer concerns efficiently, escalating complex matters as appropriate
  • Maintain detailed and accurate records of all customer interactions within internal systems
  • Adhere to all company policies, procedures, and applicable regulatory requirements
  • Contribute to customer retention and satisfaction by delivering consistent, high-quality service
Required Qualifications
  • High school diploma or equivalent required
  • Minimum of 1–2 years of customer service experience, preferably in a financial services or call center environment
  • Strong verbal and written communication skills
  • Demonstrated ability to manage multiple priorities in a remote, structured work environment
  • Proficiency with computer systems, including CRM platforms and Microsoft Office applications
  • High level of professionalism, integrity, and attention to detail
Preferred Qualifications
  • Experience in consumer lending, banking, or financial services
  • Bilingual proficiency (English/Spanish)
  • Familiarity with customer support technologies and ticketing systems
Compensation & Benefits
  • Base Compensation: $20.00 – $25.00 per hour, commensurate with experience
  • Performance Incentives: Monthly bonus opportunities based on productivity and quality metrics

Benefits Package Includes:

  • Comprehensive medical, dental, and vision coverage
  • Paid time off, including vacation, sick leave, and company holidays
  • Remote work flexibility within a structured environment
  • Paid training and ongoing professional development
  • Opportunities for internal advancement
Work Environment

This position operates in a remote, performance-driven environment requiring a reliable internet connection, a dedicated workspace, and adherence to scheduled shifts. Success in this role requires strong time management, accountability, and a commitment to delivering excellent customer service.