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Remote Penske Roadside Assistance Jobs in New Jersey

National Park Service

Seasonal Laborer

National Park, NJ · On-site +1

$21.61 - $25.22/hr

Provides laboring assistance to maintain buildings, grounds, roads, trails, etc. * Operates ... Isle Royale National Park is on a remote island in Lake Superior. Employees live in dormitory-style ...

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All JobsRemote Penske Roadside Assistance JobsRemote Penske Roadside Assistance Jobs in New Jersey

Remote Penske Roadside Assistance information

What are the key skills and qualifications needed to thrive as a Remote Penske Roadside Assistance Representative, and why are they important?

To thrive as a Remote Penske Roadside Assistance Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, GPS mapping tools, and ticketing systems is typically required. Outstanding communication, patience, and the ability to stay calm under pressure are crucial soft skills for supporting customers in stressful situations. These competencies ensure effective, timely assistance and positive customer experiences during vehicle breakdowns.

What does a typical shift look like for someone working in Remote Penske Roadside Assistance?

As a Remote Penske Roadside Assistance representative, your typical shift involves monitoring incoming calls or digital requests from drivers experiencing vehicle issues. You’ll be responsible for quickly assessing the situation, dispatching appropriate help, and providing clear updates to both drivers and service providers. The role often requires multitasking, maintaining calm under pressure, and collaborating with teammates and external partners to ensure timely resolutions. Most teams operate in a structured environment with set schedules, but flexibility may be needed for evenings, weekends, or holidays due to the 24/7 nature of roadside assistance.

What is a Remote Penske Roadside Assistance job?

A Remote Penske Roadside Assistance job involves working from home to assist Penske truck drivers and customers who experience issues on the road, such as breakdowns, flat tires, or other emergencies. Employees in this role answer calls, assess the situation, and coordinate with service providers to get help to the customer as quickly as possible. The job requires strong communication skills, problem-solving abilities, and the capacity to handle stressful situations calmly. It is a customer service-oriented position that supports Penske's commitment to safety and reliability for its fleet and customers.

What is the difference between Remote Penske Roadside Assistance vs Remote AAA Roadside Assistance?

AspectRemote Penske Roadside AssistanceRemote AAA Roadside Assistance
CredentialsBasic automotive knowledge, customer service skillsBasic automotive knowledge, customer service skills
Work EnvironmentRemote, customer support center, on-callRemote, customer support center, on-call
Employer & IndustryPenske Automotive Group, automotive serviceAAA, roadside assistance services
Common Search IntentAssistance, customer support, roadside helpAssistance, roadside help, customer support

Both Remote Penske Roadside Assistance and Remote AAA Roadside Assistance involve providing remote support for roadside emergencies. They require similar skills, such as automotive knowledge and customer service, and are typically performed in a remote environment. The main difference lies in the employer and specific service protocols, with Penske focusing on automotive dealership support and AAA on nationwide roadside assistance services.

What are popular job titles related to Remote Penske Roadside Assistance jobs in New Jersey? For Remote Penske Roadside Assistance jobs in New Jersey, the most frequently searched job titles are:
What job categories do people searching Remote Penske Roadside Assistance jobs in New Jersey look for? The top searched job categories for Remote Penske Roadside Assistance jobs in New Jersey are:
What cities in New Jersey are hiring for Remote Penske Roadside Assistance jobs? Cities in New Jersey with the most Remote Penske Roadside Assistance job openings:
Remote Penske Roadside Assistance jobs near you

Transportation Support Coordinator Remote per week

American Logistics Authority

Jersey City, NJ • Remote

$45K - $62K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Transportation Support Coordinator (Remote) — $865–$1,195 per week

Position Summary

The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.

Remote Work Setup

100% Work-From-Home
Flexible hours
Ideal for people who want to move into dispatching later

Weekly Salary Breakdown

  • $865/week at entry experience
  • $1,195/week for experienced support staff
    Equivalent annual range: $45,000–$62,000/year

    • What You Do

    Driver & Dispatch Assistance

    • Provide drivers with updated instructions, addresses, and appointment times
    • Track ETAs, delays, breakdowns, and HOS considerations
    • Help drivers resolve road issues quickly and professionally

    Load Coordination

    • Confirm pickup and delivery appointments
    • Track loads and provide real-time updates to brokers/shippers
    • Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)

    Time Management

    • Estimate realistic load/unload times
    • Prevent overscheduling and tight back-to-back appointment windows

    Documentation

    • Upload all paperwork into the TMS
    • Track detention, layover, and TONU opportunities
    • Keep clean, accurate load notes

    Customer & Broker Communication

    • Send check calls and status updates
    • Notify brokers of changes or delays
    • Maintain positive, professional relationships with shippers/brokers

    Skills Needed

    • Clear communication
    • Attention to detail
    • Ability to multitask under pressure
    • Strong organizational skills
    • Basic familiarity with load boards / TMS (training available)

    Why This Role Is Perfect for Future Dispatchers

    This job teaches the exact skills used by:
    Freight Dispatchers
    Load Planners
    Broker Agents
    Fleet Managers

    You learn how to:

    • Communicate with drivers
    • Manage freight
    • Work with brokers
    • Solve real logistics problems

    All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.

Apply