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Remote Peer Support Jobs in Rio Rancho, NM (NOW HIRING)

As a certified Peer Recovery Support Specialist (PRS), you'll support justice-involved individuals ... Schedule & Location This is a full-time, remote position, Monday through Friday. Some evening ...

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support ... Work closely with peer mental health workers, social workers, and APPs to address acute issues ...

Remote Triage Nurse

Albuquerque, NM ยท On-site +1

$80K/yr

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach ... Work closely with peer mental health workers, social workers, and APPs to address acute issues ...

Candidate needs to support operations in a fast-paced work environment, be able to make independent ... peers, and project manager. Communicate to property owners and insurers the amount of duplication ...

Candidate needs to support operations in a fast-paced work environment, be able to make independent ... peers, and project manager. Communicate to property owners and insurers the amount of duplication ...

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Remote Peer Support information

See Rio Rancho, NM salary details

$10

$18

$27

How much do remote peer support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote peer support in Rio Rancho, NM is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.34 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Peer Support specialist?

A typical day as a Remote Peer Support specialist involves connecting with clients individually or in small groups through video, phone, or messaging platforms to provide emotional support and share resources. You may spend time documenting sessions, coordinating with other mental health professionals, and attending team meetings focused on client care. Flexibility is key, as some interactions are scheduled while others may be more urgent. While most work is done independently, strong collaboration with your team is essential to ensure clients receive comprehensive support and consistent follow-up.

What is a Remote Peer Support job?

A Remote Peer Support job involves providing emotional support, guidance, and resources to individuals facing mental health challenges, addiction recovery, or other life difficulties. This role is typically filled by someone with lived experience who can offer empathy and understanding. Support is provided via phone, video calls, chat, or online forums, helping individuals navigate their challenges in a non-clinical, supportive manner. The goal is to offer encouragement, share coping strategies, and connect individuals with relevant resources.

What are the key skills and qualifications needed to thrive in the Remote Peer Support position, and why are they important?

To thrive as a Remote Peer Support specialist, you need lived experience relevant to the population you serve, strong active listening skills, and knowledge of mental health and recovery resources. Familiarity with secure communication platforms, note-taking systems, and sometimes peer support certification are valued in this role. Exceptional empathy, reliability, and a nonjudgmental approach help you build trust and rapport with clients remotely. These skills ensure meaningful support, effective communication, and positive outcomes for individuals in need of guidance and encouragement.

What are popular job titles related to Remote Peer Support jobs in Rio Rancho, NM? For Remote Peer Support jobs in Rio Rancho, NM, the most frequently searched job titles are:
What cities near Rio Rancho, NM are hiring for Remote Peer Support jobs? Cities near Rio Rancho, NM with the most Remote Peer Support job openings:
Peer Support Specialist - Fully Remote in New Mexico

Peer Support Specialist - Fully Remote in New Mexico

PROTOCALL SERVICES INC.

Albuquerque, NM โ€ข Remote

$20.85/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 28 days ago


Job description

Benefits

  • Medical, dental, life insurance, 401k, STD/LTD and EAP services.

  • PTO package that earns up to 4 weeks of vacation during your first year.

  • Company-matched student loan repayment

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Educational and Licensing Requirements:ย 

  • High school Diploma or GED

  • Certified Peer Support Worker, Family Peer, Wraparound or Equivalent.

  • Accepted certifications, CFPSW, CPSW, and CWF or Equivalent

  • Current experience as a peer and willingness to acquire certification in accordance with all applicable laws and regulations.

Overview Role of a Peer Support Specialist:ย 

  • Working from home maintaining HIPAA compliance and focus requiring distraction-free private office space

  • Speak with callers over the phone connecting with people

  • Building rapport and client engagement

  • Provide available resources or information needed

  • Remaining calm and professional while multi-tasking while supporting callers

Protocall Services is a national leader in crisis intervention providing effective solutions and resources 24 hours a day, 7 days a week. They have received national recognition for outstanding workplace culture and have been awarded the Top Workplaces designation for 2020 and 2022. This role will include working holidays and weekends as people are in need of peer support 365 days a year. The primary work schedule for peer support is 3:30PM to 11:30PM Mountain Time (MT).

Working with Protocall Services you will engage with the New Mexico Crisis and Access Line (NMCAL) connecting with dynamic, diverse people seeking support with a variety of experiences. You will build empowering peer relationships with individuals who are in search of someone who will listen. You will work with and grow a connection with people as someone who has walked a similar path. You will offer hope, as well as recovery and support services, while sharing your lived experience with each person who reaches out to the New Mexico Peer-to-Peer Warmline.

Our Peer Support Specialists work closely with one another as the Warmline is a unique, structured environment; taking part in ongoing meetings, training and team building activities. You will also handle confidential information professionally and a continued commitment to your own recovery is essential for this role. If you are seeking an opportunity to shine and demonstrate the power of hope and the possibility of change, then we are interested in getting to know you!

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* Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.*