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Remote Peer Support Specialist Jobs in Rio Rancho, NM

Subsplash

Billing Support Specialist

Albuquerque, NM · On-site +1

$55K - $65K/yr

Billing Support Specialist About Our Team Subsplash--The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world, serves 14,000+ clients,

ForgeFit

Remote Customer Service Specialist

Albuquerque, NM · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

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All JobsRemote Peer Support Specialist JobsRemote Peer Support Specialist Jobs in Rio Rancho, NM

Remote Peer Support Specialist information

See Rio Rancho, NM salary details

$10

$18

$27

How much do remote peer support specialist jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote peer support specialist in Rio Rancho, NM is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Peer Support Specialist position, and why are they important?

A Remote Peer Support Specialist typically requires lived experience with mental health or substance use recovery, completion of peer support training, and often a state-recognized certification. Familiarity with online communication platforms, client management systems, and secure messaging tools is important for remote service delivery. Outstanding active listening, empathy, and the ability to establish trust and maintain professional boundaries set top performers apart in this field. These skills enable specialists to effectively support and empower peers, fostering recovery and resilience in a virtual environment.

What is a Remote Peer Support Specialist job?

A Remote Peer Support Specialist provides virtual emotional support, guidance, and mentorship to individuals facing mental health challenges or life difficulties. They use their own lived experiences to offer empathy, encouragement, and resources, typically through phone calls, video meetings, or online messaging platforms. This role often involves helping clients set goals, develop coping strategies, and connect with relevant community services. The position requires strong communication skills, active listening, and sometimes certification in peer support. Since it is remote, specialists must be comfortable using technology to engage with clients effectively.

What does a typical day look like for a Remote Peer Support Specialist?

A typical day for a Remote Peer Support Specialist involves connecting with clients through scheduled video calls, phone conversations, or secure chat platforms to offer emotional support, share recovery resources, and encourage goal setting. You may document sessions, follow up on action plans, and collaborate with clinicians or case managers when needed. Most work is done independently from home, but regular team meetings and supervision sessions provide support and professional development opportunities. Balancing scheduled sessions with administrative tasks is common, and flexibility is important to meet the diverse needs of those you support.

What job categories do people searching Remote Peer Support Specialist jobs in Rio Rancho, NM look for? The top searched job categories for Remote Peer Support Specialist jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Peer Support Specialist jobs? Cities near Rio Rancho, NM with the most Remote Peer Support Specialist job openings:
Remote Peer Support Specialist jobs near you
Infographic showing various Remote Peer Support Specialist job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.
Peer Support Specialist - Fully Remote in New Mexico

Peer Support Specialist - Fully Remote in New Mexico

PROTOCALL SERVICES INC.

Albuquerque, NM • Remote

$20.85/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 29 days ago

Job description

Benefits

  • Medical, dental, life insurance, 401k, STD/LTD and EAP services.

  • PTO package that earns up to 4 weeks of vacation during your first year.

  • Company-matched student loan repayment

 

Educational and Licensing Requirements: 

  • High school Diploma or GED

  • Certified Peer Support Worker, Family Peer, Wraparound or Equivalent.

  • Accepted certifications, CFPSW, CPSW, and CWF or Equivalent

  • Current experience as a peer and willingness to acquire certification in accordance with all applicable laws and regulations.

Overview Role of a Peer Support Specialist: 

  • Working from home maintaining HIPAA compliance and focus requiring distraction-free private office space

  • Speak with callers over the phone connecting with people

  • Building rapport and client engagement

  • Provide available resources or information needed

  • Remaining calm and professional while multi-tasking while supporting callers

Protocall Services is a national leader in crisis intervention providing effective solutions and resources 24 hours a day, 7 days a week. They have received national recognition for outstanding workplace culture and have been awarded the Top Workplaces designation for 2020 and 2022. This role will include working holidays and weekends as people are in need of peer support 365 days a year. The primary work schedule for peer support is 3:30PM to 11:30PM Mountain Time (MT).

Working with Protocall Services you will engage with the New Mexico Crisis and Access Line (NMCAL) connecting with dynamic, diverse people seeking support with a variety of experiences. You will build empowering peer relationships with individuals who are in search of someone who will listen. You will work with and grow a connection with people as someone who has walked a similar path. You will offer hope, as well as recovery and support services, while sharing your lived experience with each person who reaches out to the New Mexico Peer-to-Peer Warmline.

Our Peer Support Specialists work closely with one another as the Warmline is a unique, structured environment; taking part in ongoing meetings, training and team building activities. You will also handle confidential information professionally and a continued commitment to your own recovery is essential for this role. If you are seeking an opportunity to shine and demonstrate the power of hope and the possibility of change, then we are interested in getting to know you!

 

* Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.*

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